It is a little further out of the city, but with a train and metro station close by. You can easily get to the center. There is also a shopping center and a Lidl market close to the hotel. Quiet and well-kept place.

The room does not have a fan and as we were staying on days when the temperature reached 29 degrees, it was a little difficult to sleep. We left the window open to cool off and that's why mosquitoes entered the room. Another negative point was that on the day of my check-out, the reception was empty. Check-out started at 6:30am and we knocked on the door at 7:25am, without success. We called the number and no one answered. I went down to the kitchen area and found a female employee who didn't speak English. We left her the key, not sure that the check-out was done.

The reception was very kind and helpful. On the day I arrived, I had a change in my schedule and they allowed me to check in 3 hours earlier which was amazing as I was exhausted. Normally they don't have any kitchen cutlery or kettle in the rooms but when I asked for my medication they gave me a kettle to keep in the room. The hotel is quiet and I felt safe as a solo traveler. The room was clean and new as well.

The neighborhood is quite close to the center and the hotel is very close to the metro stop but it's not the most excellent neighborhood in Cologne. The bed could be more comfortable.

Friendly staff, helped with any queries. Great location for local cafes and shopping arcade. Also nearby U bahn into city centre within 10mins or so.

Sometimes as late sleepers, we missed the room cleaning, however the hotel reception were always happy to change towels for us

The room was as advertised, a clean bed, a bathroom, a small tv. It did the job and the staff was lovely.

It was a bit expensive for what you get. I paid on average 88€ à night I would’ve liked a bit more bang for my buck.

Location is pretty good, room was quite clean

It's a shame there is no fridge in the room. Makes travelling with a baby harder

Staff & owner in particular were incredibly welcoming and friendly, owner spoke flawless English which helped with my complete lack of German. Single room was very spacious for one person, wonderfully sized shower. Location was close to plenty of amenities, and close to public transport links.

Street outside the hotel could get quite noisy at night and early morning, however this wasn't a major issue with windows closed. Only one (albeit large) pillow didn't quite meet my own needs.

Clean and comfortable, the room was well equipped. The location is pretty central, with shopping center close by, small restaurants and bars

The heating system was off so the room was a bit cold. Also the pillows where too thin so not so comfortable

Great location - only a 5-10 mins underground ride to city centre - nice room

No kettle for tea/coffee

basic but also functional … cleaned everyday

i think more food facilities and coffee/tea in the room … bathroom was tiny

I was arriving late at the airport and Hotel Arena is easily reachable on the S-Bahn. The staff kindly waited up and were very helpful the next day when I need to do some extra work. Excellent help and service.