Extremely friendly staff! Should get a bonus for best costumer service! Everybody was helpful and nice. Hotel is lovely -very clean,quiet and with the curtains - nice dark for sleeping. We enjoyed our stay very much! One of the best hotels we have stayed worldwide within this price range. Really good value for money. Thank you! Highly recommended!

There is nothing

This is a great hotel, a approximately 20-minute walk from the city center and 5 minutes from the mall and train station. The hotel was impeccably clean, and the rooms are a decent size. They provide enough room for one or two people but can get tight for more than that. The bed was very comfortable, the water was hot, and housekeeping was conducted correctly as requested. The service was good, and everyone was friendly, courteous, and professional. Breakfast is decent, but at 16 euros, better and cheaper options are available in the area. Parking is available, with plenty of spots, for 16 euros a day, and it allows in-and-out access. A bar and restaurant are located on the premises, but we did not use them. Overall, the great location, available parking, and rooms make it a good hotel in Wiesbaden.

Even though breakfast was good, it could use more variety.

The location of Premier Inn Wiesbaden is excellent. Very close to public transport. The room is very good with powerful heating system, adequate lighting and comfortable beds. There is a water kettle and some tea coffee sachets along with cups and spoons. Bathroom has got floor heating on, the shower works great. Friendly staff. Recommended hotel. WiFi is really good.

The cleaning is poor. You need to ask at the reception to clean your room or to change the towels. The room and bathroom doors have many finger marks which shows that they haven’t been cleaned in a long time.

Breakfasts were good, there was a hot food buffet in addition to the regular continental style offerings. Although the property was close to the Hbf the gradient could be problem for me but there were bus stops in both directions only 100m from the property. The 17:00 - 19:00 happy hour with 50% off all drinks each day was an unexpected bonus!

The only very minor point was that I wasn't told (or didn't hear) at check-in that the housekeeping service was not automatically provided unless you requested that it was.

As always at a Premier Inn the beds are super comfy. There are an extra 2 pillows in the wardrobe (if needed). I attended an event in Mainz an stayed at this particular hotel before and since its only a 20 min drive I chose it. You cant beat the price. Underground parking costs 15 euros per day (which is reasonable) and the location is very close to the train station. There are a patrol station and shops nearby.

The variety of TV channels could have been better.

The location is very good and easily accessible for those arriving by train, as it is next to Wiesbaden's main station. There is a car park for those arriving by car. The surrounding area is safe for those on foot. We were well received and had our questions answered. Everything was very clean, especially the bathroom. The room is pleasant, with a modern style. I personally prefer harder mattresses, and the one we slept on was softer, but it was fine. My husband could walk to the concert of his favourite band at the Kulturzentrum Schlachthof Wiesbaden. We'd go back!

The location is good in that it is walking distance from the main train station. Most of the staff were friendly, except for this not so friendly lady with glasses manning the midnight shift. But it was nice that one of the other staff gave us a baby cot when it wasn't really part of the package (it depends on availability). I think overall, staying here gets the job done, whatever your intent in Wiesbaden is.

I think Premier Inn is one of the best when it comes to training their staff to be welcoming and friendly in Germany. That's one of their strong points. So really focus on that and try to be consistent -- don't get people who can sour the performance of others.

The room was super clean, clean sheets, walls everything. The staff was also very helpful and nice. Breakfast was also good though not complementary. The location was excellent, very close to the train station and also close to the city center.

This hotel would have been perfect if there was a small fridge in the room and if we could reach the reception from our room without having to go physically to them. the room was small so i think i will have to pay more for a bigger room.

The reception staff were charming. I returned to the hotel on a whim. When I walked in the receptionist greeted me by my surname! With so many people passing through the hotel how could he possibly remember me from a previous visit? All the staff I spoke to were very helpful. The lady receptionist asked if I intended visiting the museum? I did; she gave me a voucher endorsed by the hotel so I had a discount. The museum cafe staff was great as well, asked if I could wait 10 main and she would make me a hot snack. It was the most delicious cheese, onion and other things on thick bread, baked in the oven I’ve had in a long while, 10/10!

No shower cap!

Premier Inn always gives you a good night sleep guarantee which I can confirm. A very comfortable bed and dark curtains helped me to get good rest. Parking is available in the underground garage for 15 euros per night (which is quite reasonable compared to other hotels).The location is also great just 2 min walk from central station where you have a mall with shops and atm. Staff was really friendly.

Just a couple of things: 1) the elevator from the garage to the reception didnt work (not the hotels fault) 2) Even though I closed the door when taking a shower the whole bathroom was flooded.I reported it on check out and the lady at the reception told me it will get fixed.