Staff was great and supportive. The location is convenient close to all attractions.

I would suggest a greater selection of items for breakfast. Breakfast was very poor and it is honestly the only negative I would say for this hotel.

Modern clean room. They left out a good quality travel cot for our baby which was a nice touch. Shower pressure was good and there was a really nice soap to use. The woman working at the reception was so lovely and helpful. Overall a pleasant stay.

The sink in the room didn’t drain but we reported to the front desk so I believe they will check this and repair. The bread option at breakfast tasted a bit stale and there wasn’t a baby high chair. The hotel is on a main road so there was a bit of noise at night (not too bad for us as on 6th floor).

The staff was the kindest I've ever met, always ready to answer our questions and make our stay easier. The location was perfect—within walking distance of the Acropolis and the Plaka area, with great restaurants nearby."

Although I believe the price was fair, I missed a few elements in the breakfast: scrambled eggs (instead of boiled ones) and a grill for making toast. This is just my personal preference, but I think other travelers might also appreciate it

The location as excellent. Walking distance to the Acropolis and touristy part of Athens. Close to attractions and easy to get around. lots of nice cafes and restaurants within distance to the hotel. Staff were very friendly and helpful. We arrived at 2am and there was someone there to greet us.

The rooms are a little on the small side but the amenities were good. It's a little noisy and on a busy main road but overall its ok.

Staff was super nice, always available and with very usefull reccomendations of local places to eat traditional food. They were also flexible and offer an option for baggage custody, although check out was already done. Really appreciate it. The location is very close to the center by walking (aprox. 15 min to Sintagma square), an also 4 min away from a metro station.

For breakfast, there were not a lot of vegan options.

The staff were friendly and welcoming, and check-in was a breeze. My room was clean, and cozy, and had all the necessary amenities, including a comfortable bed and good Wi-Fi. The housekeeping staff did an excellent job keeping the room clean and tidy throughout my stay. Although I didn't use the restaurant or other facilities, I could see that the hotel had a nice lounge area and breakfast room. It was also conveniently located near a variety of restaurants and shops, which made it easy to explore the area. What really stood out to me was the excellent customer service. The staff were always available to answer any questions I had and were quick to assist with any requests. It was clear that they genuinely cared about their guests and wanted to ensure a pleasant stay. Overall, I would highly recommend Urban Frane for anyone looking for a comfortable and affordable hotel in a great location with excellent customer service.

the staff - fabulous, friendly, helpful and welcoming - thank you Claudia, Margarita and Theodore!! your smiling faces and cheerful greetings made us feel that we were staying with friends!! new boutique hotel with modern decor and eye catching art works deluxe room spacious and comfortable. great to be able to open windows for fresh air. tea/coffee making in room and lobby. great clothes hanging and luggage spaces. lovely soft white fluffy towels very clean tidy breakfast area - well set out and supplied. convenient location.

The staff is very helpful, the rooms are spotless, and the location is also nice. I recommend using the metro + metro transfer for airport transportation. Google suggests tramway, but you need to go outside with tramway; I wouldn't recommend it. We didn't try the breakfast, so I won't comment on it. Right next door, there's Fika Coffee & Croissant. It was excellent; I recommend that place too.

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The location was very good - walking distance from the Acropolis and most of the major attractions. The room was spacious and clean but we felt the shower room was cramped, There was a Continental Breakfast provided which had plenty of options. There was a roof terrace with tables and chairs which was pleasant to relax on.

Everything was as the receptionist described to us upon our check in. The breakfast is as the girls informed me, a cold breakfast and it had a decent variety of products. The room was the same us the photos listed to each room. It was really close to the metro station and Acropolis so it helped because i had only one free day.