The hotel was newly renovated and just opened up, so everything was nice, clean and a minimalistic style. Exactly like the pictures. The location of the hotel is super great - very close to the center and 2 minutes walking to the beach .The room was cleaned every day .The breakfast was very good , The staff was very friendly. I strongly recommend it.

Chris on reception is a real asset for this property. Sofraclese was very helpful.Magnus and the young girl were also very pleasant. The room was a good size. The bed a bit firm for me. Location good for beach, cafes, shops and bus stop. If you want to stay in amongst it all, you are steps away.

For us, a mature couple, it was too close to the doof doof music going to 4 and 5 in the morning. I think they would benefit from a staff member to clear the tables quicker at breakfast and reset as the lady in the kitchen was not coping.

This review is for the stay of my daughter and a friend, young adults. They experienced a lovely and cozy hotel. The location is great. 2 minutes walk from the beach yet in a more quiet back street that provided a more peaceful vibe. The staff, especially Chryssa and Sofoklis, were extremely friendly and helpful. The swimming pool was perfect to relax. We enjoyed our beautiful room with the jacuzzi in the balcony. Breakfast was just perfect, a small and sufficient buffet with great variety. The communication with the hotel from after the reservation and throughout our stay was perfect and they were attentive to our needs.

Small hotel which is very close to the beach and to the main street with shops and restaurants. The breakfast is simple but ok-ish and perhaps more options will make the difference. The fresh squeezed orange juice was excellent. The staff is very friendly and nice, ready to help you whenever you have a question or a demand which I appreciate. I haven't tried the pool, but the jacuzzi in my room was excellent.

It is not something that I didn't like is more as a suggestion about the breakfast which is simple and perhaps having more options will be much better. I would have liked to have more vegetables for breakfast. Another thing that I didn't like and is not about the hotel itself, is that nearby is a night club and the music starts at 10pm till 6 am, so you couldn't really sleep overnight because the music is too loud.

From a personalized pick up service at the airport, to the warmest greeting every morning, Sofoclis & the team @ Lotus Rise have gone way beyond our expectations whilst visiting all the way from Australia. The hotel is adults only, the rooms are designed with comfort & style, full amenities, and the customer service - above & beyond anything you could ask for from the 4 star resort!! In a nutshell, you MUST (not only consider) stay at Lotus Rise during your next trip to Crete. It’s centrally located but also far enough from the touristy noise at night to experience a calming break. Shout out to Hrisa, Mano, Yianni & Sofia for assisting us with each enquiry & special request we had, but a Special thank you to Sofoclis - the man knows everyone & everything and can make anything happen for for.

Great accomodation, very close to the beach, shops and restaurants. The rooms are really nice with confortable beds. The pool was also nice. Breakfast was amazing, even though there is not as much variety of choice. The staff was also really friendly. I really reccommend this place for a relaxing holiday

The cleaning staff was not coming every day, they did not do the basic refills for shower gel or toilet paper unless they were specifically asked. When we highlighted this problem with the staff, they immediately gave us the refills.

Wonderful friendly staff, everyone was so nice and couldn't do enough for you. Lovely people. Beautiful new hotel, really thoughtfully designed with a modern style. We stayed in the penthouse suite and it was absolutely lovely, very large room which was beautifully decorated, with a balcony all the way round and large jacuzzi which was an amazing way to spend the early evenings before going out for dinner. Breakfast was also really delicious, great selection and all the food was very fresh.

Honestly can’t speak highly enough of this little gem. Fantastic staff, fantastic breakfast freshly made each morning, such a gorgeous hotel. Loved staying here, beach is on your doorstep, close to the nice restaurants and bars. The room was massive, jacuzzi was a lovely added touch and so clean and lovely comfy huge bed. Hotel is spotless and the staff can’t do enough to make your stay perfect.

Everything was perfect from start to finish.

Hands down the best hotel I’ve ever stayed. Staffs are so friendly and always prompt to help. Location was perfect next to Palm beach and plenty of shops/food places around. We actually stayed in 2 different rooms as we extended our stay (9 days), one standard and one supreme and both very beautiful. The view from our balcony is also amazing (pool side). Hotel is always clean, absolutely nothing bad to say about the hotel. Would recommend and book again. Thank you Lotus❤️

Nothing

Everything about the property was fantastic - except the location of the beach party club next door. I could not get any sleep the first night. The staff were great and moved me to a quieter room due the rest of my stay, which was great.

The location next to an all night (6-7 am), very very loud beach club