We came for our honeymoon and we loved it. The view from our balcony was amazing and the room itself was clean and has that Santorini style and charm we were looking for. The staff was very helpful and with all the stairs, they have people carry your bags which was greatly appreciated. The complimentary breakfasts were fantastic and had a great variety. You even get to order what you want the night before and they make it for you in the morning and bring it to your room or balcony. On our last day we had to leave for the airport at 4:30AM and without us even asking, the night before they provided us with a breakfast basket since they knew we wouldn’t be able to get it in the morning. That was a special touch that we really appreciated. You’ll get exactly what you want here. A beautiful view, a clean room, good food and helpful staff.

We got upgraded to a little honeymoon suite, which was great because the hot tub had a beautiful view. The breakfast is amazing, lots of options and beautifully set outside with the amazing view. The staff was amazing, all of them, very attentive and friendly!

The room tho was very small, the bed really looks like a cocoon, but it makes a little annoying to get in and out of it. We got a big discount because it was in October and last minute, but I think for the full price I wouldn’t be so happy. And the location, if you are not renting a car it can be a little far away. But if you like to walk, Fira is 30 minutes away.

Stunning Views: The view from the hotel is absolutely stunning and beautiful. It truly captures the essence of Santorini and is a highlight of the stay. Helpful Staff: The staff were incredibly helpful throughout my visit. Although there are many steps to reach the hotel, they arranged for a bellboy to assist with our luggage, which made the journey much easier. Delicious Breakfast: The breakfast offered a wide variety of choices and was simply perfect. It was a great way to start each day while enjoying the breathtaking views. Clean Room: The room itself was clean and well-maintained, providing a comfortable retreat after a day of exploring.

Price: While the experience was enjoyable, the price may be a consideration for future guests.

Everything! Amazing location & view Friendly supportive staff (Ariadni was amazing & very helpful). Beautiful room Good breakfast Good services available and help with booking tours Peaceful and relaxing vibes Not far away from Fira (30 min nice hike/walk). Has lovely restos/cafes around & also supper markets. All in all we had a great time, I highly recommend this place.

Nothing to dislike! FYI, for those who are not good with humidity, make sure to keep the humidifier provided in the rooms by the hotel open at all times.

A few days ago, I stayed at this hotel, which has incredible views, but in addition to that, the service from the staff is top-notch! During my stay, they attended to all our requests, from getting us taxis for transportation, laundry services, and arranging tours. I especially want to recognize the service of Adriani, who helped me send a jacket I had forgotten at this hotel from one island to another; she managed the entire shipment. I couldn't be happier with the experience and service! I will come back for sure!!

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Words are not enough to describe how beautiful this place is. This place is so perfect for rest and recuperation. The staff are wonderful - very helpful, excellent attention to details, and absolutely professional. The place has a perfect view of the caldera and the sunset. The breakfast was absolutely delicious. Don’t miss out the rooms with private jacuzzi. Watching the sunset in a jacuzzi is a special experience. For a group or family, their large room with 2 rooms is perfect. It comes with a kitchen and a spacious living room.

Nothing at all. Not something we didn’t like but it is probably important to note that access to the hotel might be challenging for persons with restricted mobility.

Ariadni welcomed us with a huge smile and literally made this trip amazing ..... She arranged a car service to pick us up at the ferry. it is so cool to see your name written and then get into a Mercedes van and no drama. then we got there kinda early and she let us. check in early ! She made sure the wifi was working and the IPAD for ordering breakfast was explained and just amazing customer service. Also the staff JUMPED to help. ya and they carried our luggage to and from the street. We had dinner at the hotel and again outstanding .... Thank you Nick & George & George. Ariadni gave us great places to eat and really knew how to make our stay amazing

I have absolute no idea .... this is a cave and they made it to a palace. the one thing I would love is USA plugs in the room. I loved my view and I truly loved how easy it was ordering room service. I loved my enormous breakfast I do wish they had Splenda

it’s on the side of a mountain/hill over looking the sea with beautiful views everywhere. the breakfast every day was amazing. you have your own jacuzzi and the staff is responsive. Please note most properties in Santorini don’t have an actual address so if you take a Taxi tell them Galis Square, but pay the premium price to let the hotel arrange your airport pickup so they will await your arrival.

there are a couple of things that after being there I understand they are unavoidable because of the terrain and the reality of the geography. 1 - It’s hard to get a lot of privacy outside of your room because you’re on the face of a steep hill and people walk around to get to their rooms. 2 - you have to go up and down about 100 steps to get to your room from the street and some are very steep. They are great about taking your bags but it’s still a schlep. DO NOT STAY HERE if you are not capable of climbing steep steps multiple times. Taxi through the hotel is more dependable but more expensive. you’ll pay 45 euros to go to the airport but 25 through taxis directly.

We received a free upgrade to the "cave jacuzzi suite" which was amazing The staff was very friendly and helpful The a la carte breakfast was very good and tasty and it was served daily in our suite at the time that we chose The view of the sunset from our room and the hotel in general is tremendous

It is quite difficult to reach the hotel ( steep slope stairs) but the staff was always willing to help us with the luggage The fresh water in the bathroom was not exactly fresh, it was quite salty. I am not sure if this is a fault of the specific property or is the same for the whole area but it was something that we didn't like Everything else was perfect

We like everything about this hotel. The location, cleanliness, and our suite was superb. The view was out of this world. We stayed for 3 other days at another hotel and we cannot compare with this one. Cocoon suites was exceptional. The staff super friendly and helpful. I cannot write enough here to express how satisfy we are with this hotel. If you are looking for a romantic get away this is the place!

The music from other terraces at some points in the day was a bit annoying. But we complained and the staff was very cooperative and ask the other couple to reduce the volume of their speakers and even gave us complementary wine. Other than that, everything perfect!