It was one of the best hotels I’ve stayed in. Check in was great. Staff were really friendly. Room was clean and they had soft pillows! This is a must for me as I rarely sleep when staying in hotels as the pillows are hard. Great choice at breakfast and lots of it. They also had help yourself tea and coffee in reception area, which was fabulous. Location great and in walking distance of all the main attractions. Thoroughly recommend.

Nothing

Booked one additional night before we moved into a suite. Stamdard rooms were great as well, looked even newer than the suites. Especially the AC workse bette than in the suites. Good breakfast, good beda, friwndly staff. Reasonable price considering the quality received.

Room was small. Fine to stay in for sleeping but not to ‘hang around’ in. Guess that is to be expected from a city hotel.

I recently had the pleasure of staying at the Emerald Hotel in Budapest for five days and I must say it was an absolutely fantastic experience. The hotel's location was ideal, situated in the heart of Budapest, allowing us to easily explore the city's vibrant attractions and cultural landmarks. Our room was comfortable, very clean and tastefully decorated. The attention to detail was evident, and the room boasted modern amenities that ensured a convenient and relaxing stay. The hotel staff truly went above and beyond to make our stay memorable. They were always available to assist us with any questions or requests we had, providing excellent service and help to us. They thought of everything, since they have options for renting umbrellas on rainy days, warm drinks and water in the lobby providing free refills! The hotel also has luggage storage to keep your luggage and any personal items. One of the highlights of our stay was the hotel's breakfast. The food was simply outstanding, with a wide variety of delicious options to eat. Last but not least, the overall ambiance of the Emerald Hotel was elegant and refined, creating a serene environment that complemented our getaway. The attention to detail in the hotel's design and decor added an extra touch of luxury to our stay. In conclusion, our time at the Emerald Hotel in Budapest was truly exceptional. From the impeccable service to the comfortable accommodations and outstanding dining options, every aspect of our stay exceeded our expectations. I highly recommend this hotel to anyone seeking a memorable and enjoyable experience in Budapest. We look forward to returning in the future.

This is my 2nd visit in 15 months. I actually upgraded to a junior suite !!! Absolutely luxurious for only an extra £20 a night. One of the best city break hotels I have stayed in from all over Europe. Spotless, luxurious, most friendliest staff I have ever met. Best location in centre but very quiet and still private. 5 mins from Danube, shops, restaurants and easy to catch transport to attractions. Can’t rate this hotel highly enough to anyone visiting Budapest. More like a 5 star hotel!

Can’t think of anything !

The location is fantastic. Near to the airport bus / trams / metro at Deak Ferenc. There are so many nice places to drink and eat nearby and lots of amenities. Even a Starbucks on the corner. The hotel itself has been wrapped around a church and the courtyard faces out into that. It’s just such a lovely vibe from the minute you walk in. Our room was lovely and the automatic curtains were such a great touch.

Only issue we had is the power of the shower when you press the buttons for the large shower head it was so powerful that we flooded the bathroom floor. It wasn’t a huge deal but we did have to use all the towels to mop it up so had to ask the maid to give us fresh ones the next day. Just something to be weary of. The shower was absolutely amazing besides that.

The hotel was in a great location very central in Budapest. Great for getting around the city also only a 5 minute walk from the AirPort Express bus stop. The room was very clean and modern and the bathroom was equally as nice. The staff were extremely helpful and willing to help with any request. The free coffee station in lobby is a fabulous addition. Everything about this hotel is great. We will definitely recommend this hotel to friends and family and hopefully return ourselves one day! Fabulous stay.

Everything was perfect the only issue we had was the shower kept flooding the bathroom due to poor drainage and the seal wasn’t across the entire bottom of the glass. We did speak to staff and they came and sorted the drainage straight away which made it a lot better!

The Emerald Hotel & Suites is a great hotel right in the heart of Pest. We were lucky enough to be upgraded from our booked junior suite to a higher quality suite and it was fantastic. Very luxurious! Apart from that the hotel was wonderful - nice bar for an evening drink and/or a snack, great breakfast and all of the staff we encountered were very friendly and helpful. Couldn't have asked for better. The location is excellent too, very handy to lots of shops and great restaurants and also to lots of the sights.

The bed was a little on the hard side but that was the only issue and a very minor one.

We had an amazing experience at this hotel, located in an unbeatable central location, just a short walk to Váci Utca and all the major attractions. The reception staff were incredibly friendly and attentive, always willing to assist with any request or inquiry, making us feel welcome from the moment we arrived. The rooms were cleaned daily, even without the need to request it, which was a pleasant surprise and added to the overall comfort of our stay. The breakfast selection was impressive, offering a wide variety of fresh options to suit all tastes. We also appreciated the convenience of having a coffee machine available in the lobby throughout the day.

While our room felt a bit small, it was cleverly organized, and we managed just fine.

Excellent location. Spotlessly clean. Great value. Early check in thankfully. Upgraded on arrival.

Nothing not to like.

First we wish to mention the nice people in the reception, especially Andras and Rita. In the breakfast-room we got every morning such good help from a smiling and polite young man named Bence. He really was hardworking. To be met with a smile means a lot to us and your reputation. The breakfast had everything we needed. We thought the hotel was so well decorated and we liked the garden, the plants, the modern chairs and lamps. And also in was placed in nice surroundings. Last, but not less we thought the beds and bed linen were especially comfortable. I think the best we had ever experienced. We really will recommend your nice hotel to others.

A bit small room so very difficult find a place if you had a big suitcase.(ours were small) We also would have liked a lamp above the mirror in the bathroom and not only in the ceiling.