The hotel is an excellent choice for Reykjavik. All tour operators offer pick-ups from Muli or from Hilton Nordica that is like 3 min walk from Muli. The room was very spacious and very clean. We had all that we needed. The bathroom was also very big. The beds were really comfortable. The breakfast is very good and served from 7a.m. till 11 a.m. (even a bit earlier). The two coffee machines are available to all guests all the time free of charge. There are cutlery, plates, bowls and microwave in the breakfast room that are available for use all day free of charge. The check in and check out process were extremely easy. If we are to return to Reykjavik, we will book with Muli again.

It is a bit far from the city center - approx. 30 min walk from the main cathedral. However, there are two bus stops on 4 min walk from the hotel. But be careful- the public buses drivers accept only cash for the tickets and do not give change. The app I not working properly the most times...

It's a "self service hotel" - which means you let yourself in with a PIN-code, get the card to your room from a box, find supplies (like extra pillows, towels, toilet paper) in a laundry room where you can even do laundry if necessary. Sounds odd? No it's really relaxed and gives you maximum autonomy. Our room was modern and well equipped (even with a fridge for food and USB-sockets next to the bed which made loading your devices easy) and the bathroom had a great shower. The blackout curtains did what they were meant to do, too - important around midsommer, as the sun is out almost all day and night. Additionally you can get yourself coffee from a machine round the clock (free of charge) and there is a lounge area where you can sit and eat your own stuff or read (like in a livingroom). The lounge area is where breakfast is served as well, which was very good with quite some choices (sweet and savoury as well as several kinds of bread), so we started the day with energy. Breakfast was the only time we saw staff from the hotel.

Our room was quite small and in a kind of half basement as the hotel is built on the slope of a hill (the view from our window, which was quite high up, were the tyres of parked cars). Maybe we had a budget room!? For icelandic standards the room was priceworthy, though. The hotel is located in an industrial zone. So, the view out of all windows (also from the lounge) and the area around the hotel are really dull (but on the other hand it's quiet at night). The walk to the city centre is about 3 km with little to see until you reach Hallgrimskirkja. We should have taken the bus...

I am a Travel Agent This was one of my favorite hotels. The staff were al so very nice. Phillips was the greatest help my first day. He guided me and watched out for me and my friend when needed help! Sonja at Breakfast was a real love. She works her tail off ad still found time to help us out wit some travel questions etc. The Room was wonderful, I am in a wheelchair it was perfect ! GREAT Location!! Only things that would be nice to have in the room, wash cloths, Crime rinse in shower and body wash. Hand soap at the sink it said shampoo. really my friend was all about that. I thought it was great. Me, a List of close places to eat. and beer places to buy, and a close grocery store.. JUST FOR HELPFUL TIPS. Loved all the cute sayings on the walls and steps so fun!

NOTHING! It was great!

Hotel : The hotel itself was clean, with a modern, funky appeal. Elevators were new and worked well. Lots of tourist information in the lounge/breakfast area, and a self-service aspect to the entire establishment Location : Easy to find, it was very close to Hilton (a minute's walk), which made it easy for bus stops and excursion pickups. Reception : There was no reception, just a self check-in and check-out system, which made it quite easy to access our rooms quickly. Room : Basic and smaller than expected, but quite clean. Bathroom had a lovely shower, with nice, hot water. Hair dryer available, which I was grateful for. Breakfast : Buffet-style continental breakfast, with a variety of bread rolls, meats, cheese, fruit and salad, and free (unlimited) hot drinks from the drinks machine. Common Area : The common area, which also is the breakfast room, was a nice touch. Guests can heat their dinners in a microwave, if they wished. Plates/cutlery provided for use. And unlimited coffee/tea drinks after a long, tired day. Laundry Room : It was a pleasant surprise to find that the hotel had a laundry room where the guests can wash their clothes free of charge. Laundry soap was provided and this room also contained spare towels, toilet roll etc. Ironing facilities available too.

Not much to complain about. But if I had to be absolutely picky, I'd have preferred to have a kettle in the room so I could have a hot drink as soon as I woke up. Our room was on the 4th floor, and I didn't really want to go to the breakfast in my PJs just to get a mug of hot water/tea :) Also, the room size was smaller than expected, but it didn't bother me, as I didn't spend a lot of time in the hotel room. It was very clean, so that made up for the size.

The breakfast was great with different variety. The entire staff was amazing and very helpful! The room was also clean and spacious.The stand out feature is the 24-hr beverage station which was incredibly comforting after long day of outdoor activities, offering a perfect way to warm up and recharge.

The location was a little far from the city centre. The self-checkin after arriving at 2300 was confusing. No staff to ask after 2200. Tried to contact the number posted on the wall but due to international phone carrier, was unable to contact the number.

The staff were very friendly, the coffee machines that could be used for free any time of day were a nice touch and my room was very modern. Also, all of the plugs were both EU and UK compatible so I didn't even need to use my adaptors. It's a very small detail that ended up making my stay much easier and more enjoyable.

I wish the breakfast was a little more varied in the savory section. There were sausages and cut up bacon but only small omelettes in terms of eggs, and those weren't present consistently.

I've never felt compelled to leave a review before, but this time I felt it was necessary. I only booked one night at your hotel after arriving in the country. I opted for a non-refundable reservation and was pleasantly surprised by the exceptional service I received. I reached out regarding my flight consultation through both Booking.com messages and email, and your prompt responses and willingness to accommodate my request to move my booking to the following day at no extra cost were greatly appreciated. The breakfast, described as continental, exceeded my expectations. The staff were all cheerful and helpful throughout my stay. Thank you very much for everything.

Absolutely nothing bad to say.

This hotel provides the best facilities. Breakfast is too much. There are many options available in this. Hot chocolate and coffee are all available. All the staff members are good. When ever I need help all are helping. Mr. Flip and one another madam I don't remember her name she is available in morning time. Location wise good. Parking is also available behind the hotel. Resturant nearby. Two different days I stay in this hotel. The room is slide smaller, but the potential is good. This hotel provides a washing machine for washing clothes. Iron solution also available. In future I will visit iceland again I will stay here.

Veg food options are limited, But you can email the hotel that they will provide.

We stayed at Muli for 2 different nights, When we arrived in Reykjavik. We landed early so we were very happy when they allowed us to check in at noon with no extra charges - very kind of them. There is parking around the building. Location wise it is driving distances from the city centre of 3 miles. The room itself is small and basic but has mostly everything you need. We stayed on the ground floor for the first time. The second time we booked a twin bed. We get room on the 4th floor. We are happy ☺️ Morning breakfast is also included and we found it really good. Mr. Flip is here and one lady doesn't remember her name. But good person. Helping and guiding everything. All the staff are very friendly and cool. If I am planning to visit Iceland I will definitely book a room here.

Welcoming Tea, coffee and Hot chocolate, Facilities wise everything around us.

All the information was very good, it's easy to check in, the location is good, it's easy to find parking and the staff is very friendly and the price is reasonable and I recommend this hotel

the breakfast is reasonably good, but the salad was a few days old and not good, it is also quite cold in the breakfast room and the benches at the tables are too low. the room we were in is a decent size but half of the curtains were worn down and didn't work. There are stains and dust on the walls so I could make lines on the wall with my finger. A rather dirty room.