Ambiance was good.

We booked room for three occupants and paid full amount while check-in. However, additional cot and bed has been facilitated around 12. a.m (08th Jan'25) after three reminders. Secondly, there was no tooth kit and bath towel for third occupant. How this got missed. it's clearly showing lack of communication from front desk to Room service. The next day i have ordered curd rice. However, this was supplied after 40 min.. I am very surprised

* Friendly staff and great customer service. * Daily supply of complementary three (3) litres of purified water. * Delicious breakfast options for Indian and western sides with eggs your way. Buffet or a la carta is also available. * Daily room service. * Quick and well presented laundry and dry cleaning. * Well presented open swimming pool.

Opportunity for improvement: * Improving level of English on staff. * 1/6 cardio machines worked at the gym. * The security box was broken. * Set of towels provided missed face towel set and bath mat, and the second day, a hand towel was not supplied. * Towel did not appear to be clean

The breakfast and dinner was very good , quality of food was very good. Service support staff at restaurant and at reception where very cooperative. The M-80 which is kept at Restaurant main entry has contribution the path of travel to reach the goal , Its respect.

I find the human touch is missing , the frequent customer who visit to you at particular period of month every year or frequent customer who visit on regular basis the price scheme can be designed to go together and grow together. If found during my visit the hotel was not so crowded as it was 4 years before. I am a frequent visitor ,mostly in month FEB or march every year for 4 to 8 days.

The room was very large and extremely clean and comfortable. There was a small office area and a separate seating area as well as a nice bathroom and a walk in robe. We opted for the inclusive breakfast and dinner deal and the food was excellent. There is also a nice E geisha style pub for a quiet drink before dinner. The staff were fantastic and couldn’t have been more helpful.

Everything was first class.

Stayed here many times, from the doorman to the restaurant crew to housekeeping everybody was excellent. Customer service was great, and always did their best to accommodate my needs..big thanks to both Tannaz and Shanka.

The rain, it rained every day so couldn't use the excellent roof to pool.

Ambience and food were great. Staff were very courteous. Housekeeping and restaurant staff were excellent! Lovely breakfast and lawns. Hotel was very helpful when we needed a doctor and medicine. Thank you.

Rooms need renovation. Quite old especially bath tubs. White curtains very dirty. Ladies at front desk need to smile more.

We chose a suite, and it was roomy and luxurious. Very clean with everything you need. Highly recommend this level to everyone. Staff were terrific, Shankar was very helpful organising us an excellent driver at good rates, thank you so much.

This was an excellent stay. The room was a1-bedroom apartment on the 4th floor with a panoramic view over there golf course. Spacious and clean, well equipped, great service and a fantastic buffet at the restaurant downstairs

Nothing in particular

Everything is good, but on New Year’s Eve, they need to allow entry to some of their restaurants without registration for their in-house guests, which they need to take care of

The breakfast was very good we are really happy with food

The room were pretty basic but it did have a lovely bath tub which my son enjoyed using. The staff was extremely helpful and made our stay a memorable one by decoration the room to celebrate my sons birthday. Special mention to Raghu who saw that we had an amazing stay.

The Indian restaurant was a bit underwhelming