See my earlier review. Chancery Hotel is Excel.

This is an additional comment about Booking.com pricing that we received at time of our booking. We paid approx Rs 6,000 per night for 11 nights. We later found on Expedia.com that Chancery had a lower price of Rs 3,800 for the last 6 nights of our stay, quite less than we had booked on Booking.com, yet we were not permitted to cancel those nights and rebook at the lower rate. We have heard that Bookings rates are usually higher than Expedia and Agoda, which do offer lower rates than the hotel rate.

I liked the style, which was more European for a change, so I felt quite at home. It was almost like to be staying in one of the old-fashioned hotels in London. The room was big enough to accommodate a big bed, a sofa with a sofa table, a writing table with a wall mirror above, a TV, a wardrobe and a small fridge in the corridor. WiFi and the AC were both working well. The towels and bedding were changed at request. There were fresh cut flowers in the vases in public areas and a rather big area on the ground floor with the armchairs and sofas where one could read a newspaper or have a chat with a guest. I bought one more night later and they arranged that I could stay in the same room where I was already staying. That was nice. I am grateful. The hotel was conveniently located close to a big park and a metro station.

The laundry service was slow. The spa provided only massage. There was one quite a bossy member of the staff every morning at the breakfast place. She probably did not mean it but was unable to control herself. Fortunately all the other members of the staff in the hotel behaved professionally.

Wonderful hotel got upgraded as we needed the spare bed which was requested during booking. Staff are super attentive, and friendly. Hi-tech rooms with digital cards and notifications to staff for room cleaning and laundry.

The bathroom, though westernised, has a window through to the room, which allowed privacy to the bedroom on the other side via a roller blind. However as the shower water falls on the blind you can see the mould build up on the bottom. We also struggled to make sure the water stayed in the bath with a u-bend shower curtain. We also felt the mattress was a little worn, as we could feel the springs.

The breakfast was outstanding every single day, and the service was exceptional! The hotel is superbly located, close to the iconic Koshy’s and Jewel Box restaurants, shopping, money exchange (Prithvi Exchange, next to Konark Restaurant), the best pharmacy (Cash Pharmacy), transportation, the Bowring club,

The hotel is very well located, the room very clean and the staff extremely friendly.

In 2 occasions, there were misunderstandings on my booking due to lack of communication among the reception staff. After clarification with all the correct information, the misunderstanding was clarified.

The staff noticed I was not happy with twin beds and my initial room 's internet ( 232) was not working , so they quickly upgraded me to a much better room where it was a superb experience

Check in could have been given to me earlier, esp . as I had informed before coming that I was coming about 11 -12 noon...but no attempt seems to have been made to do that.

Situated on Lavelle road, within walking distance from Cubbon Park, MG road, St. Marks and the myriad eateries on Church Street, you couldn't ask for a better location for a hotel. Although an old property, rooms are spacious and clean, and staff is attentive and responsive. Usually stay here when in Bangalore.

We stayed for two nights in the Hotel. The room was spacy enough and good. The Hotel offers a quite good selection in a very nice and comfortable restaurant. We did not miss anything. The surrounding can be easily explored either on foot or by car.

No complaint

One of the best locations, great staff very helpful, facilities are limited but good breakfast.

Main drawback is a bit the cleanliness, would recommend showers instead of the bath tubs otherwise it’s a 10/10 hotel.

Great location, polite staff, and nice rooms. The rooms were designed in Japanese style. Coming back from Japan, this feels great.

We booked two rooms. One room had a Japanese-style toilet but the other room didn't have one. The ofuro (bathtub) was slightly dirty.