One of the best places in Kalimpong which offers amazing hospitality, beautiful view of the Kanchenjunga and absolute serenity. Our stay was made even with comfortable by the staff members there. Everyone is very welcoming and warm and helped us achieve the utmost comfort. Special mentions to Pritika, Bhumi, Shubhankar, Rupak, Raju, Suraj, Soumyadeep, Imran and Sukriti who made sure that we had a smile on our faces with the service they provided us with. I would definitely recommend everyone to have a stay here. We celebrated New Year’s Eve there and had one the best times. Everything was very well organised. Loved our time at the hotel. Perfect family gate-away location. 10/10 recommended.

Reception was excellent.Rohan Basur needs special mention as a positive person with smiling face and always helpful to solve any issues. In dining area Prateesha was dedicated in looking after guests extremely well. Breakfast menu can be made better. HBL option should not be taken as it restricts the options of in room dining and truncated menu options. Our experience was excellent where we could see Kanchanjangha ranges from the Suite.

Bathroom in the suite should be provided with railing to avoid slippage specially for elderly. Otherwise facilities exceedingly well managed. Overall it is one of the best property.

Excellent location and picturesque view of Mt. Kanchenjunga from the room. Regular cleaning of window glasses will make the view much better. Delicious food, price also reasonable. Courthouse and welcoming staff made our stay memorable. Overall, excellent experience. I would r commend this property! Overall, very satisfied

Nothing as such.

The hotel is well maintained with a wonderful property and great location. It’s full of friendly and helpful staff who made our stay worthwhile. In a small city of Kalimpong with a shortage of Jain and Vegetarian food the hotel provided us with a wonderful Jain food with great hospitality.

Need to improve wifi connection Lack of heating in rooms ( they were kind enough to provide portable heating)

Great property and location. One of the best properties in the hills and in West Bengal. Amazing views of Kanchenjunga from the hotel. Modern rooms with amenities. Good food and F&B manager. Helpful staff and general manager!

Spa was very, very poor. Would recommend to have a look at facilities before booking a spa appointment. Not up to the ITC standard at all

We like the location of the hotel and the ambience. You can see the entire town valley and Kanchengangha from the rooms of 3rd , 4th , and 5th floor.

Same food menu for breakfast. Food for dinner and lunch are a bit spicy and oily. .They don't give salt and pepper separately with the food of in room dining .

The breakfast was very good. Also the quality of food is well upto the mark.

The dining area could have been bigger and better managed. Had to wait for more than a hour for getting dinner at table.

It’s a well kept property with all amenities. Cordial staff. Also the spa was relaxing.

We had to wait for the spa owing to shortage of manpower. The Spa centre needs to have more staff.

Excellent behaviour of the staff at the reception and also those on service. They were always ready to help.to make our stay comfortable. Breakfast was excellent.

The steep approach road to the hotel.

Good service and food

The room did not have air conditioning and it was not comfortable as temperature outside was around 30 degree Celsius .