This is one of the best hotels I have stayed in India. Not only is the hotel beautiful, but the Staff is so helpful and friendly. I was recovering from a knee sprain, and on crutches, and All the staff went above and beyond to help me. They even got me a room close to the elevator and even the doormen assisted me. Theres 2 or 3 restaurants and room service. The food is amazing. Theres so much variety. Theres even a gym which was great for me. All in all, I love this hotel and the people who work here. The price is reasonable for the luxury rooms. AND oh yeah. The bed! So comfortable like a cloud !

If there were any problems I called the staff and they fixed it! I had a wifi issue and they sent a technician who fixed it within minutes.

Centrally well located in TVM. Staff, cleanliness and food are exemplary. Staff (Front office - Lekha, Padmakumar, Abdullah in particular and as a whole including restaurant, in-room dining, house keeping and front-office etc) are very friendly, courteous and offering very good guest services. They are doing their very best.

WI-FI service certainly needs to be strengthened. System to prohibit guests smoking in room needs to be in place and monitored. Looks corporate guests are heavily violating on above, un-checked. Branded beverages prices are way too high. Aquafina water costs Rs 50/Ltr (MRP on bottle reads Rs 20 nett) + taxes and Pepsi Rs 60+taxes (Rs 84 !!).

Room was spacious and clean. They have free valet parking at site. They were courteous to give free fruits and water bottles in the rooms. Upon request they also provided free blankets. They have a good rooftop restaurant with nice food and drinks. Breakfast buffet menu was decent too. The swimming pool was neat and clean.

Renovation works were ongoing but this seemed to be a temporary set back. No games or play area for children. I hope they will add something in future.

Nice and quite new place. Big and clean room and bathroom. The room had a smal sofa and a desk. Friendly staff. Big breakfast, mix of local and west. Lots of sweet stuff. 5-7 min with auto/tuktuk from the train station.

In modern area, but that was nice for a change…

Receiving staff, security, room serving, and cafeteria all with the same passion to work. At the reception, Ms.Tanya and Mr.Kiran have been attending to guests with a lot of care. . Otherwise, it was a wonderful time for our vacation. thank you ....Raghu

May add expertise to serve a good Filter Coffee as they are not familiar here. Washrooms in Swimming pools can be maintained in a much better way

Breakfast was good with a choice of continental and Indian style. Each day different menu was there. Hot dosas & omlette were good. Cereals, fruits , bread, muffins, croissant etc were available along with dosas, idlis , poorie

May be an increase in fruit offerings would have been good. Only watermelon & papayas were there.

As I was traveling with my mother I had in room dining. Food was good. Need updated menu with more choices.

Need grab bars for handicapped persons in the elevator and bathrooms. Showers need a closing or sliding glass door.

A very nice hotel in the heart of Trivandrum. Easy to get to train station, museums, etc. Staff was helpful and rooms were comfortable.

More could have been done with the pool--no cushions on chairs, etc.; breakfast had great variety, but was not served on time and hot items were a bit cold; fitness center had very few working machines.

The location in the main part of town in a quiet street yet very near to the main tourist attractions along with the facilities ie bar, rooftop swimming pool were excellent.

We had a minor issue with the Wi-Fi dropping out sometimes in the room but worked perfectly in the general areas.

It’s a well run, well appointed modern hotel. Good sized comfortable rooms. Good restaurant with great buffet. Nice pool on the roof.

The old baths used for plants at the roof pool are an eyesore. I would get rid of them! The bar might be a little intimidating for women as it’s populated solely by businessmen.