Very nice location and staff. Food slightly overpriced, but no deal breaker. Beautiful views from the room and good balcony. Bonfire was nice too.

The road that takes guests to the hotel needs serious attention and upkeep. You're doomed if you're on a car with low clearance. No chance of getting in, if there's a shower or storm. Buffet / restaurant service was rather disorganised. Good food, but staff needs major upskilling

Well trained & friendly staff, Amazing location, Jacuzzi & scenery.

None. Although the tap was broken, the staff fixed it. As it took sometime, they were cordial enough to offer us a complimentary dinner. I could feel that they wanted our stay to be comfortable.

A la Carte food was generally very good. Buffet was a mixed bag. No air conditioning and no alcohol availability were a let down. The staff were very courteous and always trying their best to help. Our friends had to drop out due to ill health at the last minute and the hotel were very kind and supportive in agreeing to cancel their booking at this late stage without charges. The ayurvedic massage in the spa were fantastic.

We managed mostly to get by without air conditioning but in the summer months it would be a big issue. Also not able to avail of alcohol in the restaurants was let down. A cold beer after an outing in the heat would be a great bonus!

Absolutely fantastic! Our day in the Jacuzzi room, overlooking the stunning tea plantations, was nothing short of magical. The morning trek led by the knowledgeable Ranjan Sir was an adventure full of breathtaking scenery. There are plenty of board games and scenic cycling routes to keep things interesting. Our stay was made even more enjoyable by the staff's warmth and hospitality. And do not forget about the delicious dinner and breakfast—absolutely divine! A must-see for anyone looking for a peaceful retreat amidst nature's beauty.

The hotel was very clean and the staff was very friendly and kind. The food was very good. The chicken biryani is a must try. The breakfast is chargeable but they have lots of options and the food is tasty. The dosas are crip and thin. The view from the dining area is very good

We visited during the off season ( monsoon) . As the approach road was through a hill and had narrow roads they were debris from landslides that happened before and a portion of road was heavily damaged.

I had a wonderful stay at the Amber Dale Hotel in Munnar. The standout feature of this establishment is undoubtedly its exceptional staff. Sriram, Fatima, Joseph, and Dr. Abhirami made my stay truly memorable with their outstanding service and care. Sriram was always ready to assist with a warm smile, ensuring a welcoming atmosphere throughout my stay. Fatima's attention to detail and dedication to guest satisfaction were truly commendable. Joseph's professionalism and courteous demeanor added to the overall pleasant experience. I had the pleasure of receiving treatments from Dr. Abhirami, the therapist, who exhibited a high level of expertise and skill. The rejuvenating therapies I received under her care were simply outstanding. Last but not least, a special shoutout to Shriji, who also contributed to the exceptional service and made my stay at Amber Dale Hotel a delightful one. The staff's commitment to excellence, combined with the hotel's picturesque location in Munnar, makes this establishment a top choice for anyone seeking a tranquil and rejuvenating retreat. I highly recommend Amber Dale Hotel for a memorable stay in the serene hills of Munnar.

It’s on the Hill top. It’s a five star property. We stayed here for 3 days. The rooms are large and beautifully designed. The weather is so good that no room has AC. The interior of the room is aesthetic. The bathroom is comfortably large and well maintained. The linens, towels are clean. Food is very tasty. The hotel has a large terrace. We can witness beautiful Sunrise here with complementary tea. Many tables and chairs are nicely arranged here. Many activities are conducted by the staff in the evening and complementary tea/coffee, snacks are served here. The cool weather and a bonfire makes evenings very memorable. Most of the inmates spend their evenings here. The gaming room is also large and well maintained. The staff is incredibly friendly and welcoming. Really Loved the place.

The approach road is very bad.

The property had a great view and was well laid out. We felt comfortable and the service was good. We had everything we asked for and enjoyed the massages. The property is in a beautiful location.

The third floor roof terrace seems unfinished and we would have liked more entertainment up there. Right now there are a few seats which is a waste of the space. Some things are randomly chargeable for example the pool table while other games are free

Property is very good and comfortable. We had the jacuzzi room which has stunning views and it’s a perfect getaway for a couple. Staff is also very good and helpful.

Only thing that we didn’t love was the service at the restaurant where they took ages to get anything and forgot / messed up orders. There seemed to be a lot of the staff at the restaurant so there wasn’t a shortage per se but seems like there needs to be better training.

The staffs were courteous and the view from the room was excellent. The rooftop terrace view is awesome. Served good food at in-house restaurant.

The cut road leading to the hotel was pathetic and in the worst condition. You wouldn't want to visit there simply because of this reason. Even with an SUV, we felt each and every stone in the road. Although the location in Google Maps is accurate, we couldn't find a single name board of the hotel on the cut road and had to ask a local guy at a junction for the direction. Also, the wifi coverage inside the room was pathetic and we had to literally use mobile data throughout the stay. Good thing, the staff came to check the issue.