The location of Radisson Hotel Shimla is scenic and serene, providing beautiful views and a peaceful ambiance. The staff were courteous and helpful, ensuring a pleasant interaction during the stay.

The connectivity between the hotel blocks and the restaurant was inconvenient, making it less accessible. Additionally, the approach road to the hotel was poorly maintained, which detracted from the overall experience. What could have been better? Improved connectivity between hotel blocks and the restaurant, along with a well-maintained approach road, would greatly enhance the guest experience. These upgrades would make the property more convenient and enjoyable.

Located in a peaceful part of Shimla a bit away from the crowded part. The property had ample parking and was vey clean with great interiors. The swimming pool was an added bonus. The breakfast spread was lovey and the food served in the in-room dining was fresh and savoury. A great place to stay if one is driving down for a leisure trip to Shimla.

Service timings at night may be improved. Since the property is spread across multiple levels, the signages / directions can be a bit improved for easier movement within the property. A dormitory for drivers/ attendants can be an added advantage.

Professionalism at all forms. I had a pleasant stay and the views from the room was awesome. They have shuttle pick-up and drop-off to certain point if you are going out from the hotel. If i ever come back to Shimla, this hotel will be on my first thought.

Wifi could have been better, especially for customers who depends on wifi. It was bit annoying at times

Absolutely fantastic hotel. Extremely comfortable, clean, modern, well equipped, excellent staff, great food and the most amazing views of the valley. The quality of service here is exceptional. I travel a lot and this is up there as one of the best I've stayed in.

The wifi in our room was a little temperamental, but everywhere else it was great. Actually, it helped me switch off from the outside world and just relax!

Everything was good right from the check in till the check out. Special thanks to the in house valley Vue restaurant staff for providing exceptional service. Special mention to the head chef, his preparations were always fresh and yummy...Thank you all.

They should have an indoor pool and more activities for young kids.

1.Great location 2.good food 3Amazing room and facilities . 4.Very good front desk and senior staff

1. Limited options in breakfast…. . 2.Food is expensive . 3. One male staff member attitude and over smartness in the restaurant was a sorry event to see.

Staff was really courteous and took great effort to make us comfortable....once shuttle car was not available ... however staff dropped us in his own car as we were getting to attend a family function. Buffet brakdat was great.

Room size could have have been a little bigger ...however I understand the space constraints in hilly areas. Rest everything was great

Great location, with available parking. Facilities were lovely with a good selection at breakfast. Staff were super friendly and helpful. They even returned my money bag which I left in the restaurant - Thank you!Mountain view from the bedroom was especially beautiful.

Our bathroom had a smell from the drains. One of the lifts had a carpet which really had a terrible odour. I found myself holding my breath every time I used it!

The team right from security, house keeping , F&B front office were full of energy, very helpful and courteous. Impressed to see a global level of services by the hotel.

The location is little offset with connecting road not being good

The staff was absolutely great, and the service, menu, and overall experience were very pleasing.

There could have been better communication with the guest about the dinner buffet and the 20% off value. We did not know until the second day, if we had known we would have dined every night.