Outstanding location by the lake. The rooms were spacious particularly the bathroom. Staff were superb always willing to help. Their restaurant is a little expensive but the food was very good. They have standard American or Indonesian breakfast. The breakfast helpings are more than enough for one person. All rooms have a balcony. Sitting out is nice. They have activities to do. The Ulun Danu Beratan is a 5 mins drive from this place, a 15 mins walk. There is a cafe right opposite to the hotel where there are cheaper but equally good food options.

We stayed for 2 nights in Pondanu during our stay in Bali, mainly because its close to the northern waterfalls. All in all we liked the place - comfy beds, roomy accommodation, setting on the lake, nice breakfast and readily available lunch and dinner if you want them. Its easily accessible for car transfers and not far from the waterfalls, botanical garden, lake temple etc. The view of the mountains is great too. Yellow cat is legendary :)

English could have been a bit better, we had to use Google Translate to Indonesian some times. Also, temperature isolation in the room could improve - warm during day, cold in the night (not extremely though, you're still in Bali). Skylight is a nice touch but ours was dirty from the outside and couldnt actually see anything through it.

Do not underestimate how cold the Bedugul area can be…pack a jacket!! I loved the electric blanket, heated towel rail and the fact that the shower was almost instantly hot when you opened the tap. The room is not massive but there’s more than enough space. I loved the fact that there was so much cupboard space. The staff were amazing and went out of their way to make us feel welcome and assisted with everything we needed (even when I needed a tailor to fix my broken handbag!) We rented scooters from them - all good. I loved the resident cat!! This is not a very big hotel and you never feel surrounded by loads of people. Their seating area at the lake (where you could also order food & drinks) very peaceful and really special.

I did not enjoy the breakfast, but they did offer to cut the fruit I bought at the market which I really appreciated.

The view from the hotel is amazing. Unique statue, beautiful lake, fresh air. Just perfect! This is the 3rd time I stayed at this accomodation. Room is spacious and clean. Equipped with electric blanket. The owner and staffs are amazing ! They even set nice breakfast in front of our tent rooms. We rent the electric car from the accomodation and took a ride around the area. We also rode the boat provided by the accomodation. Really fun ! Highly recommended. Definitely will go back !

Nothing.

* Staff are very kind and welcoming. * Pathway from the lobby to the lake is beautifully decorated with flower plants. Good for taking photos. * Room is clean and we can find that the hotel is providing good amenities (welcome fruit, welcome snack, bathroom amenities is good). * Smart TV in the room with an adjustable wall bracket. * Hot shower in the bathroom is at good temperature and strong pressure. * We also like the bonfire and BBQ dinner in front of our cabin. This is a fantastic experience.

* No welcome drink upon check-in which is common in hotels with such price. * Meal rates are overpriced. Meals are coming in a good portion but the taste needs to be improved seriously. When we arrived, we had lunch, rawon which didn't taste like rawon, mujair nyatnyat which was near tasteless, and a spaghetti carbonara which was too watery. * With the room rate is above 1 million IDR, they should provide a buffet breakfast instead of set menu. * Flies are everywhere during the daytime. * Daytime is hot, and the portable AC in the cabin is useless. They need to improve the air conditioning.

The location is spectacular - with wonderful views in all directions. The layout of the hotel is pretty unique - based around a walkway running out into the lake. There is a restaurant area, with coffee machine, books, vespas, plus a snug area and a fire pit. The boardwalk then runs out to the lake, where you can sit and enjoy the view - get an ice cream - or venture out in a kayak. Truly magical. I've stayed in an awful lot of hotels around the world and I think that this is the only one that sells day passes for non-residents to come and enjoy the views. During our stay there was a constant stream of instagrammers taking selfies.

We'd love to have stayed longer - we had just six nights. Perhaps we'd have become bored eventually, but I reckon that it would have taken a long time.

Beautiful location. Big yummy breakfasts, and nice snacks and dinners. Friendly and helpful staff. Free bike hire (as I stayed 3 nights). Skylight in room, towel heater and definitely the electric blanket on the bed that kept me warm at night! Cabins were clean and comfortable and very charming. The cabana area was very relaxing with great views of the lake. I really enjoyed my stay here.

I was surprised that the staff did not wear name tags. The cats were a little annoying at breakfast. The wifi was a bit of a struggle at times when I was in the cabana area. But these are only minor things.

Pondanu is not a hotel, it’s an experience! We really enjoyed our stay here. Setting by the lake, on the sun drenched and wind swept side of it. Almost unreal, one easily forgets here that one is in the tropics! All is perfect, lovely gimmicks in the rooms, electric blankets and towel racks, lighting that follows you while you are moving around, very nice. Outside of your room the experience only begins. A beautiful collection of real Vespas, antique golf clubs and other memorabilia nailed on walls, colorful and cozy interiors. The staff super attentive and progessional, foods and drinks are really nice and reasonably priced. I really enjoyed the tenderloin steak! Overall a great experience, we will definitely be back!

Nothing!

Very nice location and ambience with plenty of photography opportunities. The rooms were well appointed and spacious. The remote controlled skylight was great. Breakfast was good, sufficient quantity.

The reception didn't inform us that kayaking ends at 5pm. Had we known, we would have used it on both days. Anyway, we used it the next day morning. They start it at 8am, but ideally it should be allowed to use from 6am itself as the lake is calmer early morning and can enjoy the sunrise experience.

Nice peaceful location. Very good atmosphere around the cabins on the raised walkways. Some very cool old scooters around the place as decoration. Electric blankets on the beds made the cold nights a lot more comfortable, especially for my Indonesian girlfriend who is not used to it! The wood panelling on the walls gave the cabin a bit of a Scandinavian feel to it

Be prepared for cold nights if you're not used to it...