Located just outside the main Ayana resort with easy access to all the restaurants and bars. Staff and Management were extremely helpful and provided 5* service! They were always available for questions or assistance if we needed it. Apartment was very clean and well managed. Pool was lovely and cleaned upon request Buggy available to take us to the main resorts. Nitha and the Ayana Residence Staff were fantastic! Would definitely visit again!!

A couple mosquitoes in our room but we managed to get rid of them. Full length mirror would be nice in the apartment.

Had an amazing stay. The staff were very efficient and the place was in great condition. We were really impressed with the amount of cutlery and cooking utensils available to allow us to cook meals for the entire family. The location is quiet and there's plenty of space for when we needed time away from the group to chill.

The internet was very patchy. This made it difficult to get online from most rooms. Also, the tvs are very old so I suggest bringing a chromecast and connecting to the tv in the upstairs living area. In case you need to keep kids entertained while you're drinking by the pool :)

Our 5 adult children stayed for 5 nights (while us parents stayed in our own hotel room). It worked out perfectly as our adult children wanted to stay up later than us. We visited them every day and they loved the apartment. It was huge - and they enjoyed each bedroom having ensuites and loved having their own pool. They particularly enjoyed the shuttle buggy service to drive them around , and became friends with the shuttle driver!

Nothing - it worked out perfectly for our family holiday in Bali. Far nicer having your own pool and living areas and kitchen than having individual hotel rooms. We all met in the AYANA resort for breakfast and had some family dinners in AYANA resort. We also swam in the large AYANA residences pool.

Big apartment. Nicely decorated. Sea view. Clean and comfortable.

As it’s an apartment block on a huge sprawling property with two hotels and other accommodation it can be hard for taxis to find it. You need buggy to get around which you can call, usually arrives in 10 mins yes

The place is clean & the staff are very helpful. Ayu, our contact person responded to messages at all times. We stayed in one of the penthouses and we can order dine-in-room service from Ayana. It sometimes take awhile to reach hence allow enough time. Buggy is available to take us around Ayana compound within about 5 to 15 mins waiting time.

The road to the Residence is a little dark at night. More signage & lights will be helpful for drivers.

We LOVED EVERYTHING! The apartment was gorgeous …huge and very well designed and styled. The location is absolutely amazing! Buggy service was the absolute BEST! The staff are perfect, so very polite, happy to help you have your best holiday. We have never stayed anywhere as amazing as Ayana Residence. We will definitely return!!!! ❤️❤️❤️❤️❤️

We loved everything.

It was spacious, modern and clean with a view over beautifully maintained gardens and the sea in the distance. The beds were extremely comfortable and bathrooms exceptional

Nothing - it was all marvellous. Perhaps it would have been nice to have complimentary conditioner as well as shampoo but that is a really minor thing

It a great villa very private

It’s not clear when we booked it’s not connected to Ayana Resort where you can’t use anything in resort if you want to use the beach it’s $20 if you want to eat at any of the restaurants at Ayana Resort you have to book 2 weeks in advance as people staying in resort has first preference

Beautiful apartment with a great private pool. Looks exactly like the pictures. The pick up drop off service allowed us to explore all of the Ayana resorts easily and we tried most of the restaurants.

There was some construction noise on the first day we were there but it was quiet for the other days.

The apartment, decoration, location, amenities and staff where great!

Nothing major but could help, The water machine didn’t have cold water the lighting in the bathroom is not so bright