It's a cozy area tucked right in front of the beach. Quiet, great for people who wanted peace. The room is really big and comfortable with a super big window that overlooks the amazing sea. The staffs are friendly and helpful. They always greet you with a smile. Do try the canoeing in the morning. The view is just too relaxing and zen.

They do need to do quite a bit of upgrading. Since its a 5 star hotel, there is a certain expectation. With the upgrading it will be even better. The food also needs some upgrade as well.

Staff is super friendly, they are able to arrange almost everything what you need. Room was so nice and spacious, with the greatest view on the ocean. Location is good if you want to relax and go on the day trips away because it’s quite far from everything.

Building is older, restaurant is average, gym is below average.

Massive, well appointed rooms with floor to ceiling windows with panoramic views of the ocean. Suites are well appointed, everything from internet to hot water pressure works very well.

While right on the beach, no proper beach access prepared. Have to climb over pointy boulders and rocks.

What a lovely resort. Everything about it is five star. The food, service, staff, cleaning, suite are all top notch. The suite is very large with floor to ceiling windows overlooking the Indian Ocean with a large balcony to sit and relax. Plenty of water is given everyday as needed. The suite is cleaned to a high standard with all the amenities you could ever need from toothpaste/brush to bath gel provided. Food in the restaurant is of a high quality and is delicious. I enjoyed my week stay here. I also took the shuttle to Bali Collection which is now fully open with many shops and restaurants to love. Highly recommend this resort to everyone.

The staff were friendly and very helpful for all our needs. Ima, Yanti, Linda and Tini gave us a wonderful experience in the restaurant. The bellboy (Ferry?) was delightful and helped us with bags and drops off. The views are stunning and the food was really good as well. The one bedroom Villa is massive, with a brilliant pool, air con and daily restocked fridge. Perfect.

The rooms were tidy but there were issues with cleanliness. Mold in the showers and bath, dust across surfaces. Also the electrical outlets were not fitted to the walls correctly, with few operating correctly. I had to approach customer services about various issues in the Villa that should have been picked up before arrival.

I liked everything about the resort, the view was spectacular, room was huge it was so peaceful. Staff were so friendly and they even delivered a cake for my birthday.

Nothing

The room was very big, my son even can run around in the room. Liked the bathroom as well, with a big bathtub. Like the show collection in the TV. Love the swimming pool, it was quite big. The best is the private beach, the water is very clear with almost no waves, so it was very safe, even for kids. I could see sunrise from my room too.

The gym is quite old but decent. The breakfast is so so, so not expect much.

simply amazing people. they knew us by names. pristine cleanness everywhere. breakfast is amazing- compared to other hotels. we stayed in 7 more during this travel. clean and nice pool. honestly, the best hotel in Bali I’ve tried!!! loved it.

the worst spa experience ever. I traveled with mom, booked a massage and treatment for us. we came to the spa center, booked a package. when we arrived, that treatment was unavailable. okay, we took a different one. the bath was dirty, they didn’t wash it after someone else. they didn’t change sheets after previous Clients. massage was 3/10 to be honest. flower bath had 3 flowers 😬 staff were super reluctant to wash the bath and change sheets. they wanted to put me and mom in the same bath, even tho we clearly said we don’t want that! then they said there’s no other room w hot water in their spa salon.

- the suite is one of the most luxurious/spacious I’ve been in - the staff are just plain lovely. we really felt heartwarmingly welcome - the relative proximity to the airport (30min by taxi) which allowed for a perfect first stop on our Bali tour - 15 min taxi-ride-away from Bali Collection (artificial “western/european” outdoors shopping center. not typical nor “interesting” per say, but practical) - 15 min taxi-ride-away from Pasar Sentral Nusa Dua, a much more typical hidden market where you will likely be the only non-indonesian, which could be your first taste of a Bali market/street food/prices overall a great hotel, perfect for a pit-stop to recharge your batteries before embarking on a more intense/memorable visit of what Bali has to offer

- let’s be honest - Nusa Dua is an artificial resort area for (wealthy) tourists. don’t expect many activities and/or much effervescence, but do expect “western prices” for services. it’s not the “real” Bali but for us it was a perfect spot to spend 2 easy nights, recovering from the jet-lag in a wonderful hotel, in a luxurious suite and surrounded by friendly and smiling personnel. overall it’s a “minus” that really isn’t one ; it all depends on the time you expect to spend there and what you expect to do in Nusa Dua… - we arrived on a rainy day, off-season (May), right after the Covid regulations were lifted so everything is totally understandable but it was a little disappointing to see half the hotel bars and restaurants closed (beach bar, pool bar..)

Beautiful accomodation and location. Room was very nice and luxury

Bathtub had sand in it from previous guests still. It’s a small thing but had to clean it before use which wasn’t pleasant