everything was amazing! the hotel is placed in a very central location in the city, close to all malls and beaches and a while lot of other attractions. our balcoy had an amazing view of the marina and we really enjoyed sitting there watching the view. the stuff was super friendly and everything was really clean. the food was really good especially at breakfast. there was a really good free and unlimited cocktail bar (and other soft drinks) which is open from 11:00-23:00. We've really enjoyed our stay and plan on coming back (:

part of the food was a bit overcoked or had too much spice to it.

This is an all inclusive resort. 1- The rooms are nice and clean and quiet. A perfect size. The nice part was the welcome gift in the room. A large bottle of water, a bottle of wine, a basket of fruit, as well as a wine bottle opener, and wine glasses. 2- The view from the room was incredible, and we were pleasantly surprised by a small balcony outside, with a table and a couple of chairs to enjoy the view of the marina. 3- The food was varied and plentiful. The highlight of breakfast was made-to-order omelets, pancakes, and a host of other things. Lunch and dinner had plenty of food with a vide variety of selections. Some of the food was a bit spicier than expected, but there was so much to choose from, it was not a problem. 4- There is an open bar until 23:00 every evening, serving all kinds of cocktails, mixed drinks, coffee and soft drinks. 5- Entertainment every evening was a nice way to cap off the day. 6- While it was a bit too cool to swim, we sat by the pool. Very relaxing. 7- The staff went out of their way to make sure that we were happy. Everyone had a smile on their face, and were extremely cheerful and pleasant, from the front desk staff, to the wait staff, to the housekeeping staff. 8- The hotel is incredibly clean and tidy. There always seemed to be someone cleaning the floors, making sure that there was no refuse anywhere inside the hotel or around the pool. 9- The hotel has a "kid's club". While we did not have any kids with us, the place seemed to be clean and full of activities. 9-10- There was one entertainer who had the day job of entertaining the children. 11- The view from our room was beautiful. 12- There is a wide age range in the hotel, from young couples to families with children, to older couples. The big question is - would we go back. And the answer is YES. We are considering a return trip next year.

This was hard - the only things we came up with was the following: 1- There are not enough conveniently placed electrical outlets in the lobby. It makes charging a phone difficult. 2- It would be nice if there were regular tissues in the bathroom.

excellent location , very clean , kids friendly , most of the staff was very polite , tried to solve problems

parking is problematic , very few spaces at the hotel and outside it’s paid parking bed pillows very uncomfortable wifi inside the rooms was not good pool area was always reserved with towels and people were not using them and there were no empty ones to use drinks at the bar horrible , barman needs to be changed or send to learn

I want to point out that we stayed at this location last year, and it was so nice, we returned. The staff go out of their way to make sure that everything is satisfactory and taken care of immediately. A couple of examples... 1. When we arrived, we noticed that the handle of the balcony door was loose. I went down and mentioned it to the front desk staff. Within one hour, the maintenance guy replaced the handle. 2. One evening at dinner, the sous chef came to ask us (among others) how the food was. I told him that everything was good, but the beef was dry . He looked at the slice on my plate, went to the carving station, and had the rest of that roast removed, and replaced with a new one that was not dry at all. Other great things... The food was delicious. Large selections at every meal. There is an open bar serving coffee, soft drinks, beer, and other alcoholic drinks. Pleasant entertainment every evening, singers, acrobats, dancing. The pool area is nice and well maintained. While we did not go into the water, there are plenty of lounge chairs, and a pleasant sitting area with chairs and tables. The room attendants were quick and efficient. Everyone at the hotel is always smiling, saying hello, offering to help. There are always people sweeping, mopping, polishing metal, cleaning mirrors and glass, cleaning the elevators, and so on.

It would be great if there were tissues in the room. It would also be nice if in addition to soy milk, there would be oat or almond milk, or lactose free milk.

We chose the Lagoona for a few days after arriving in Israel and heading to Jordan. The staff were friendly and accommodating. We had a marina view room that was good sized and well equipped. The restaurant provided very good, fresh meals with a wide and changing variety available. They provided some nice entertainment and some alcohol is also included. We did go out for a nice walk one evening, but other than that there was no reason to leave the resort.

They were busy so shady spots around the pool were at a premium.

We had an excellent stay at the Lagoona. The room was enormous and the bed very comfortable. The food was amazing and the restaurant staff extremely hard working. Outside, it's lovely by the pool and overlooking the Marina. The hotel is kept spotless. Reception were also very good. All in all, it's a great hotel.

We had to leave.

I chose the hotel for my 75th birthday celebration with my family. I have been coming here for 40 years. Best family hotel in Israel!! Everything was fabulous!! Staff,food,room,pool Absolutely fabulous Thank you Lagoona!! See you soon Roger and Susan Gibbons xxx 🤓😊❤️❤️❤️❤️❤️🇮🇱🇮🇱🇮🇱🇮🇱

Nothing

Great food, nice staff, convenient location. Empty winter beaches. Lovely rooms and pool.

Avoid rooms that back on to lift, and if you go to bed before 11pm avoid 3rd floor rooms.

Hotel amenities are just great. Rooms are very comfortable. If traveling with babies, they provide baby crib and food utensils. Also baby chairs are available at the dining room. The food is amazing, if you are not from Israel you can get a great sense of their culture. For coffee lovers, coffee from the barista is excellent. The kids staff is very friendly. We met a Spanish speaking girl, Bar, who really made a difference for.my daughter. She is amazing!

The hotel seems not prepared for foreign travelers non-hebrew speakers. We had to wait 40minites to do check in since there was no personnel that spoke English in the front desk. Information and signs are all in Hebrew, I had to use the translator in the restaurant to know what was the food about. As an additional recommendation, I'd suggest that they provide jars or non plastic glasses in the restaurant in order to be more eco friendly. Parking spaces are very limited so consider you will have to park somewhere else outside the hotel. There are some free parking spaces around.

The staff was exceptional, kind generous, and very patient. The food was delicious and varied. The all-inclusive makes it wonderful for families, especially for those with kids (or adults:) who need three meals a day. They also have lots of snacks during the day. The open bar and the frozen drinks were amazing! They even had staff designated to entertain the kids. Really enjoyable family vacation.

The facilities could use better maintenance/upkeep and the pool and dining room were very crowded at times...Maybe too small for the capacity it was meant to hold. Also, I wish they had ping pong, billiard, air hockey, and other inside options. Would be nice if they could make arrangements with other Isrotel hotels to use their facilities (the hotel next door did have ping pong and billiards but said we could not use them).