We are frequently returning customers. Location is perfect for us, 1 min off the highway and 10 min to city center, rooms are spacious and comfortable, staff is very friendly and accommodating. Breakfast extended and great!

Not so much a dislike as a suggestion. A coffee machine downstairs would be great where you could get like a cappuccino in the night, paying (contactless) with your card. Easy to add and would be a welcoming service for those who prefer a nice latte or cappuccino over the taste of the coffee from the cups in the rooms.

Very comfortable bed. slept well. good breakfast. good afternoon tea before the match with a glass of sekt. excellent location for the football stadium a 10-15 min walk away we lost 2-0 after the match both sides' supporters stopped off for a few beers. good atmosphere, no problems. We last stayed in a Steigenberger hotel in 2006 in Stuttgart opposite the station.

our train was cancelled. we had to get a train to Dortmund from Dusseldorf. we arrived about 10.30pm there had been no at seat food on red train from brussels, so we were starving. there was no food available after 10 pm instead we had a few beers in the bar which was open till 1am.

Hotel, rooms and location very good. Reception desk staff makes us feel welcome always and is super friendly!! We are frequent customers in this hotel, the location is perfect for us and the rooms are really spacious and good.

Each time we feel that parking with two cars is expensive, we will try street parking next time. A discount or waiver for the second car for loyal, returning customers maybe? Especially on low demand weekend stays? Breakfast is expensive enough, when we wanted to get another cappuccino 5 min after breakfast time we had to pay extra for it. It's not about the money but we felt that really was a bit much.

The hotel was in a great location for the Messe with a short 5 min walk across the bridge taking you right to the entrance. The room I was in was spacious, comfortable and well appointed.

The wifi was awful and seriously needs some work. I was there on business and we could not use wifi in the restaurant while trying to work together over breakfast and coffee. In the bedrooms it worked intermittently and was very slow when it did work. Without this issue the hotel would have been perfect.

Everything was really welcoming and really clean too staff were very attentive. The restaurant was really good, and the food was very, very good

My only criticism is that its only my preference was that the pillows were too soft

Location was great for the Football match and room was brilliant

Breakfast was poor and really expensive. It wasn't explained to me how much it was but I didn't ask

Location is very convenient, it was clean and the staff at the reception was friendly.

The WiFi was very intermittent, on/off.

We travelled for the football. Hotel is ideally located for the Signal Iduna Park. Lovely place. Great staff. Dortmund people are lovely.

Nothing

The room was very nice and modern. The whole furniture and equipment was very modern. The breakfast was delicious. I can highly recommend it.

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Fitness area was alright, much better than most hotels

Welcome was a bit odd. Staff just gave the key and thats it… had to ask about the fitness area and where the restaurant was.