Location, close to the airport. The hotel also provides scheduled, free bus service to and from the airport. The time schedule also spans Lobby is spacious and comfortable, equipped with self-service vending machines. Good value for service at the price that we paid, considering the bus shuttle service, closeness to the airport, and breakfast service. For breakfast, a vast option of light meals, such as croissants, eggs, sausages, fruits, and multiple options of hot drinks were available.

Due to its close proximity, we heard airport-related loudness more often than we want to. Therefore, those who are light-sleepers may feel disturbed. The left bottom corner of the bed of the room that we were in (#1316), had a sharp edge that cuts my calf and caused minor bleeding. Fortunately, it happened to me only and not to my young children. As a precaution, we put one of the towels to cover the sharp edge, to reduce the chance of it hurting any of us again. Furnitures and bathroom in the room is a bit outdated.

The free airport shuttle was great. We were just sorry we didn't know about this beforehand. The room is comfortable with a nice working space and breakfast was great.

Better communication about transport to the hotel from the airport would have been great, especially since there is a free shuttle service between the hotel and airport. I enquired about buses/trains we could use to the hotel, but never received an answer, with the result that we took an unnecessarily expensive Uber to the hotel. Fortunately we saw the notices about the free shuttle at the hotel and were able to take that back to the airport the following morning.

Excellent front desk staff, quiet, and comfortable room & bed, convenient to Schiphol Airport with a free shuttle to and from airport.. Very good lighting. There appear to be several places to obtain food, and when we were there many others were stranded by the storm and a delicious buffet dinner was put on for guests. KLM provided room and meal vouchers for many stranded travelers. Cost of meal was modest and definitely worth the price. I requested a wake-up call early the next morning - that was easy to set up and came promptly.

The restaurant was not open, which was disappointing, but the buffet dinner put on in another room was very good.

It is spacious, bed is comfortable, there is a 24/7 mini self service store. There’s food facility available in the building thought it’s pricey but convenient. The lounge was spacious as well and there is a free iron service which I didn’t need to use but it’s good to know it’s there. The lay out is nice. The shuttle that is included when you book here. There is enough storage for your luggage underneath the desk/long table.

There is no power plug on bedside it is only available in one of the bedside, they should have spread it properly. They could have provided 2 chairs at least in the 4 bedded room where I rented. The cleaners doesn’t speak English and they start cleaning really early so I don’t and up having them to clean my room in my whole stay there neither my towels were replaced .

The room was fine for a one or two night stay. The fact that you could open the window in the room for fresh air was a bonus, and the room overlooked a green space with a pond. This was peaceful. The other convenient aspect of the Hotel was that it had escalators in addition to their elevator. You did not have to wait for an elevator if you just wanted to move from floor to floor. The location of the Hotel, close to the Airport and the use of their airport shuttle made our visit to and from Amsterdam run smoothly. It was great.

The room could have been larger and also have a coffee machine.

Location was great! Shuttle to and from the airport is great. Rooms are small but comfortable have everything you need.

I was told I could check in early after 12 for free. I got there bang on 12 and the women at the desk said I had to pay. I showed her the messages from the hotel and they made me feel like it was my fault. They did honour it but they made me sign up to their loyalty program. I didn’t really want to. This is my only annoyance. Also I didn’t get any of the information about the facilities in the hotel. I just overheard the guy checking in next to me getting the full download.

Firstly, the staff were incredibly helpful and friendly. I am in a wheelchair♿️. A big shout out to Zoe at reception for her friendliness and attention to our needs. Robert (Anwar) too was excellent helping us with our room and the reception at breakfast by a true gentleman from Gabon was superb. Many thanks to all the staff. The facilities here merit a four star hotel. Modern, clean and spacious. The reception area in particular was a delight. Breakfast and the burger cafe was a bit on the expensive side but we didn't mind paying. Truly, a great experience.

The air-conditioning was super efficient at keeping the temperature to a level which suited an Icelandic. But that's probably good when summer really kicks in.

The agents were very nice and helpful. The food at breakfast was delicious and the staff was very helpful, even getting us cups of ice for our water bottles. The location near the airport and the shuttle were very nice.

The rooms were good, but not outstanding. It would have been nice to have a comfortable chair or loveseat to sit on. The battery in the lock on one of our rooms died and it took us four times of waiting in line, over an hour for the staff to figure this out. The airport shuttle, while nice, was too crowded every single time we used it over the three days we were there. One of the times, some people at the airport had to wait for the next bus. Also, each time a bus arrived at the hotel, the line to wait in for the check-in desk was too long. The cost was very high.

The room was clean. The reception staff were friendly and efficient.

We waited for the 23:02 shuttle from the airport. There were too many people trying to get on the bus. We were some of the first waiting at the shuttle stop but because we were not willing to push on to the bus, we could not get on. I was travelling with a baby, a 6 year old, and my elderly mother. I tried to speak to the bus driver to see if he could help us get on the bus and he was extremely rude in his response to me. We had to get a taxi for 23 euros. There should be more than one shuttle bus for the 3 Ibis hotels! There should also be a better waiting system for the shuttle at the airport.

It has pretty much everything. It has a shuttle that runs frequently to the airport. It had 3 restaurants within the hotel (a diner, street food bar, & 3 course meal restaurant) it had an ironing corner for clothes, a luggage weight scale in the corner, breakfast buffet on the 4th floor €18. a huge waiting/ resting area. And plenty of staff to handle the check-in lines. The only complaint I’d say is the bathroom felt like a cruise ship bathroom. But it worked! The only thing I didn’t see was a gym but I didn’t look for it either. Very nice front desk staff as well. I had no stress for making my flight the next day.

Nothing :)