The staff were very good, very responsive and quick to address your needs. After the cleaning staff had left the balcony door to my room open, bugs had come inside. I informed the staff, and they quickly came up to my room to effectively get rid of the problem while I was out and about during the day. I was very happy with them in that regard. The location is great! The hotel is very close to harbor and historical city center.

I did wish the room didn't have a bug problem, but the staff addressed it very quickly. The room didn't have a refrigerator.

The location was excellent for accessing the Como Lago train station, San Giovanni station was further away, it’s close to the ferries, restaurants and other attractions in the city centre. The room was spacious and an added bonus we had a balcony. The manager was helpful on our arrival.

As we stayed for 5 nights found the bathroom smelt a bit and needed to leave the fan to counteract the smell.

Friendly helpful receptionist. Although the building and the entrance hall are quite dated and would benefit from some renovations, the apartment was spacious, spotlessly clean, with crisp bed linen and fluffy towels. The location is quite central and just a couple of minutes from the old town which is full of restaurants. Only 5-10 min from the lake front too.

The building, and especially the entrance hall could benefit from some renovations

Extremely clean, basic room. Can store luggage before and after checkout. Very big bed. Very modern nice shared bathroom. Only a couple blocks from como nord train station (not the main station), ferries and also the bus station- where you can buy a daily bus ticket for 10.5 euro- all day tripping to mennagio, bellagio, lenno etc- cant buy elsewhere.

dated furniture but that was expected- I had the pink room. Share bathroom as expected- sometimes occupied but there is a toilet on first floor behind the red/green rooms entrance. Some traffic noise but fine with windows closed,. Couldnt find it at first as hidden behind big trees on square

The rooms were comfortable, plenty of room and completely clean. They have free filtered water downstairs and all staff are very helpful. It’s a great location, you can see the cathedral from the entrance!! Overall a great stay for a really reasonable price.

The only thing I can think of is that there is a small lift, but if you choose to take the stairs there is no lighting after the first floor so you need to use a torch at night.

Really good sized room with comfy bed. Excellent location- just across the road from the Duoma and several minutes walk to the lake

Not a problem for us as we arrived at 19.00- no one available if arriving after 21.00- just need to be aware of this when booking.

The location was excellent, only a short distance from the lake. There was also a balcony and we overlooked the Duomo. The bars and restaurants were plentiful and close by. The rooms were lovely, there was a fridge and also a TV in each bedroom. There only seemed to be one member of staff and he was very polite and helpful.

Good location. Close to the train and bus station. Good staff. Gave us a lot of info about the stay.

There was a little bit of noise from the train, but it was acceptable :)

If possible, allowed to check in early. Appreciated that. great location to Como town- minutes walk. spacious rooms and great beds Room was cleaned even though we were there two nights …

Slight sewage smell in the bathroom but didn’t bother us too much

We traveled by train from Bergamo. The guest house is located in a very good location. Very close to the center, railway the station and the lake station for boats. The price was also very good compared to the competition. The bathroom is shared but we didn't have any problems. We are very pleased. I recommend.