we'recently stayed at INTOMILAN Galleria hotel and had a wonderful experience. The innkeeper, Paula, was incredibly kind and hospitable. She made sure that our stay was comfortable and that we had everything we needed. The room was clean and well-appointed. The location of the hotel was also great, as it was within walking distance of the Duomo and many of the city's main attractions. I would highly recommend the hotel to anyone visiting Milan

There was a specific smell in the room that we didn’t like

The room was spacious even though it was a single room. The single bed had almost the size of a double. Staff is friendly and helpful. Location perfect.

Room was facing the inside of a gallery, so it was really dark during the day and bright in the evening, because of the gallery lighting. The curtains did not block the light coming from the gallery at night as they were not wide enough.

The location of this property is very convenient and the host was wonderful. The rooms were perfect for a stay of a few days and had everything I needed.

The only tip I would give future travelers is to ask if any building cleaning or renovations would be going on during your stay before booking. The window in room was boarded up and covered in a few sheets of plastic due to some outside cleaning activities which made it a little harder to stay in a room for three days with no windows or ability to see out. It was not the property managers fault but just something to ask before your stay if possible.

Location was amazing, extraordinary, easy access, very friendly staff and willing to help with everything. room size was big and cozy.

broken bathroom door. when it was closed it couldn’t be opened so we used cards at the locker and opened. dust was found in the wardrobe when we arrived so we cleaned it with antibacterial wipes we had. the shower’s doors were also broken didn’t close and at the bottom of the shower was plastic material instead of the common ceramic or porcelain material commonly used. also there was not any option to choose the room. we booked on booking but did not have any option to decide which room we wanted. they gave us the one with the bicycle on wall.

The location is perfect for central Milan. 5 minute walk to Duomo and the main shopping arcade. Easy access from Milan Malpensa and a few stops on the metro to Milano Centrale train station. The hotel upgraded us to an apartment which was beyond our expectations - stunning. The bedroom had 3 beds and was sound proof. The apartment had a good living area, exceptional kitchen with mini bar, conduction hob and sink, kettle, cuttlery, glasses. The bathroom was amazing. The room had 2 original theatre seats as the Room was called La Scala. Paula at reception was super friendly and helpful. I was disappointed only to be staying one night. I would highly recommend this hotel to anyone wanting an exceptional stay in Milan.

Can't think of anything except the lifts are very tight as they are in an old building but there are stairs to walk up and down.

A spotlessly clean and well-designed room, very comfortable bed and extremely helpful staff who provided detailed information on how to access the building, restaurant recommendations and other details - thank you Suzanne! Location is central to everything, but Milan Fashion week made the pedestrian street outside even busier than usual, which wasca bit stressful at times. Great to have so many museums, restaurants, bars and other sites in easy walking distance. If shopping is your thing it's a perfect location!

It was a bit strange that the only window looked into the interior of the shopping galleria, and it was quite noisy at night due to the street performers, although they thankfully stopped by 10.00 or 10.30pm.

The Receptionist(s) were very helpful both in person and in text. The technology and decor is modern. The room was very clean and smelled clean. The bed is so comfortable and the entire ambience is tastefully decorated. The cost is elevated for the size of room, but it is in line with the elevated costs of visiting Milan. The location is Amazing, walking distance to the main attractions and man, many brand name stores. I am glad they had a private taxi service

I am glad I did not have a rented car; I wouldn't know where to park. If taking a taxi, must be dropped off a block or two away as the hotel is located in a pedestrian zone.

We had a wonderful stay in Milan - the reception was excellent and very hospitable, the beds were an absolute dream, the shower worked well and the minibar was stocked with delicious local wines. We booked two suites and were travelling with 4 people (my mum, my son and my husband and me) and they were so kind to set up the sofa bed we had in the room for our son, so he was absolutely ecstatic that he had his own double bed. The thing that is the very best about this is the location though - right in the middle of the busiest shopping street in Milan and close to so many things to visit, as well as good restaurants and bars! We followed some of the tips given by the kind lady at the reception and they were wonderful!

A cleaning car is swiping the gallery around 6 a.m., which woke some of us up (despite double windows, it's just very loud). Luckily we were tired enough after all the walking to ignore most of it.

Easy access to Duomo as it’s about 3-5 mins walk Should definitely get off to at San Babila metro station coz walking out of Duomo was hectic especially during day time when crowded outside. Appreciate they offer kettle in room, also some amenities such as coffee machine and bottle of water

It was okay, I had a single room with little balcony that looks out to the inside of the galleria. Can be loud as echos of voices. Towels are the cleanest, as I found someone’s hair on it, toilet is the highest and weirdest I’ve ever used.

Excellent central location. Friendly staff. Amazing water pressure in the shower. Nice welcome snacks and water and coffee station (even though I do not drink coffee). Comfortable bed. Nice big in-room safe (fit my laptop).

The door is paper thin. If there was anyone talking at the reception desk, it sounded like they were in my room. I was also next to the closet where guests luggage was stored/cleaning supplies so that being opened frequently was also noisy.