Comfortable, clean, good location, friendly helpful staff. Breakfast was the expected pastries with a good variety available including hard boiled eggs which we were surprised to see eaten as you would a piece of fruit (shelled of course!). Evening meals also available. Would certainly recommend this hotel.

One reason we booked this hotel was that Booking.com showed that it provided an airport shuttle, but on enquiring with the hotel, turned out that this isn't the case. However they advised us of a train service from the airport which left us to within about 10 minutes walk, so it worked out ok in the end. But the icon for 'airport shuttle' should be removed from the information.

The staff is super nice and helpful (gave us advice, helped us with directions, allowed us to check out super early with no issues). The hotel itself is really close to the Palazzo dei Normani and about 15-20 minutes walk from the center. This was perfect for us because the city center can get quite busy so it was nice being able to escape to a quieter area at night. It is also about a 20 minute walk from the Palermo Central station but you also have a ton of bus options if you prefer to take transportation. The room we stayed in was big and spacious with a super comfortable bed, plus a nice balcony to enjoy the night breeze. Breakfast had great croissants and fresh fruit every morning. All in all we were really happy with the hotel and we think it's a great choice when visiting Palermo.

We picked this hotel because of the free off street parking (which is a MUST in Palermo if you arrive by car). The hotel itself was nicer than expected although it is a place where a lot of groups come (there was a huge group of students there while we were). The room was comfortable and the breakfast was good. The staff were all very helpful. The hotel is close enough to walk to all of the key attractions in Palermo.

The neighborhood and street were dirty and not well lit which made it feel a little unsafe at night, especially since it was a 10-15 minute walk from the main city attractions. Thank goodness for Google Maps as we never could have found this place without it!

Good value for money, I enjoyed my stay at the hotel. Our room was cozy and comfortable. The breakfast buffet provided a good variety of choices. A nice gentleman at the reception desk was very helpful in providing us with information on how to go around the city. Would recommend.

The location is a bit uncomfortable, but overall the quality of the hotel made up for it.

The size of the room, near the realway station, balcony, good value for the money

Breakfast is mostly based on sweet pastries. There could be some vegetables or eggs. Plain yogurt was missing, only sweet fruit variations. The hotel surrounding is not very nice but that is the case for the major part of Palermo, lots of waste everywhere.

The train station Palermo Palazzo Orleans in 10 minutes from the hotel. The train is near the airport. You can use a public transport to other places.

The Palermo city is full of garbich. There is a lot of traffic. If you go to Mondello beach, you must take care of your things.

The hotel features nice and spacious rooms, somberly furnished. Each room has a balcony, and if you are on a high floor you may enjoy the view of the mountains around Palermo. The bathroom is small but has everything you need. Breakfast is super abundant and tasty.

It was easy to find, and also with a 30 minute walk you can reach to the historical centre and also it's close to all restaurants markets etc. The breakfast was nice. Also it has a parking garage that you can use for free which is a big plus. Was neat and clean. Breakfast was nice.

None.

Short walk to the train station, although if you have a lot of luggage might be a hassle as pavements are uneven Staff are friendly and the interior is really nice. It has an overall classy vibe

It's a bit out of the way from the main town, right by the university and quite a few students about, however not too far of a walk to the town but quite a distance to the beach

clean, very comfy! I wanted those pillows so badly 😂nice typical Italian breakfast

walking around at night does not feel very safe - just walk on the main roads and it should be fine… it was a struggle to toast my bread as there was only one machine for two breads and the breakfast room was full of guests