Our rooms were lovely. Just renovated, so they were pristine. Good amenities in the room and very clean, quiet. No view as our room overlooked the inside quadrangle of the building which was covered in scaffolding for ongoing renovations. Breakfast was okay. We've stayed at the Hotel before and remember the breakfast being better - more choice, but it was still very good. At checkin my husband and I were upgraded to a little larger room which is always very nice.

Service was really slow. I think there might be a shortage of serving staff. We had drinks on the outside patio when we checked in. Staff was slow to serve us and slow to bring us another round of drinks too. We had to go looking for someone.

A beautiful intimate hotel superbly located near the Spanish Steps in Rome. Newly renovated and very unique with an amazing team of staff! Nothing is too much trouble to give you a comfortable and enjoyable stay.

Although the cosy bar is a delightful experience the bistro is quite average. However, the hotel is located within a few steps of hundreds of different cafes and restaurants

Beautifully renovated new rooms and marble bathrooms. Superb veranda overlooking the Roman rooftops, perfect for breakfast. Amazing friendly staff, attentive to every detail and able to anticipate every single need. Best location, the only hotel situated inside the designer district, seconds from every major boutique. Food was delicious.

Everything was absolutely perfect, especially the service and stuff.

There were no Tea and coffee making facilities in the room. I realise that, because of the pandemic, buffet breakfasts are not available but a choice of fruit juice, better choice of cereals, toast and fruit would have been welcomed.

I had asked that my room and linens not have perfume, and that request was honored. Most important, was the kindness and courtesy of the staff; Massimo and his concierge group were especially helpful, as were the restaurant staff. Everyone seemed genuinely happy to have us as guests.

Loved the hotel, the area and the comfort. Very well located. The bathroom was amazing, the employees were lovely. I wold definitely return.

I think the breakfast is poor for the standard of the hotel and the price per room. The buffet had very little variety and selection. No cheeses, no ham, no mushrooms. We had to ask for everything and for a 5 star hotel that makes no sense. Also i think the price is very high for this hotel.

The staff are amazing in this hotel and the customer service is superb. The rooms are beautiful and very spacious and the location is perfect. We travelled at the start of August for 5 days and there is still some work being done on the façade of the hotel, but didn't take away from it one bit.

There was nothing really I didnt like, but if I have to pick one thing the air conditioning unit in the room could be better. That's all.

We stayed at this hotel ten years ago, it was a great experience back then but this year after the renovations, it was excellent. The staff is very helpful, the rooms are comfortable and very clean and the location is very good.

The staff the service the food the location

needs update but they’re doing it

Everything except the noise in the street during the night (see below). In particular the hotel staff was perfect everywhere (reception, breakfast service, room service, cleaning, etc)

Very noisy street (e.g. garbage trucks dropping glass bottles during the night).