The location with a great view. Family bedroom was clean and new, very spacious. 7 minutes car drive from The main part of Sorrento, they also offer a bus shuttle service to town. Beds very comfortable and clean!!!!

First night we were exhausted by our traveling and want to stay in for dinner. Upon arrival at the hotel restaurant at 21:15, they said we need to order by 21:30 because that is the time the kitchens closes. We placed our order by 21:20 and our food came by 21:28. We are a family of 4 and ordered 4 meals and they did in 8 minutes and it taste horrible. It was my worse and most expensive meal of the trip! After we received our plates they start to clean the restaurant and closing up everything and looking at us impatiently and I felt they really wanted to get rid of us. They closed at 22:00 ( didn’t inform us about the restaurant closing, just kitchen closing) Breakfast was weak too.

Pool area was lovely. Free bus down to town centre. Staff in restaurant were top class. I injured my foot and they brought me coffee and food to my table. Nothing was a problem

Breakfast was awful. Glad I wasn’t full board. Eggs were like soup. Reception staff not great. We came home from a day at Capri and I had injured myself falling downstairs. We asked if we could have some ice up to our room and we were told to go to the Bar… he could see I could hardly walk.

The rooms were clean and comfortable. I highly recommend booking the room with a sea view and balcony - the views were beautiful! A complimentary Shuttle bus service to Sorrento centre was great. The only downside would be that you cannot get to the center on foot as there is no footpath leading to the hotel. So if you need something in the shop you will have to get the shuttle bus - it is no problem as the buses are frequent. Taxis for a 10 mins drive into Sorrento center were pricey at 35EUR one way - so its great to have the bus included. Pool was big and breakfast had a good selection. We loved our stay

This is a solid hotel for the price. It's definitely quite old with no frills, but it was good for what we needed. The free ~10 mins shuttle in and out of town was great and dropped at an easy location - we only wish it ran a little more frequently. The room itself was as described / pictured, clean and the bathroom was a nice size and clean. Room was cleaned daily. Our AC was not very powerful, but we managed and thankfully we had the electronic window shades to keep the heat out during the day. The rest of the hotel was fine, and the huge pool was lovely and breakfast had a great variation and some gluten free options. Most of the staff was super friendly and helped us call taxis and gave us great dinner recommendations. For a hotel with a pool just hardly outside of Sorrento town I think this was a good value. Beautiful view from the front restaurant terrace.

As mentioned, no frills and the hallways/parts of the hotel were really beat up and dingy. The hallways were very visibly old and crumbling. Didn't really affect our overall experience and we'd still recommend the hotel. WiFi was spotty and had an outage while we were there. Our room service pizza was not great. Have to pay 5 euro to have the pool towel cleaned or keep the same one to use the whole stay. We only went to the pool one time, so it wasn't a problem but found this a bit odd.

Very clean hotel!!!! Awesome view!!! There was a staff member at the hotel(young & speaks English) I didn’t ask for his name but he was very helpful & offered exceptional service OMARI at the reception was exceptional. His service was top notch. Management & Omari was very concerned when mum fell ill & they called an ambulance. I will forever be grateful.

We took the staff bus at 10:30am on the day of check out. The bus driver was extremely arrogant. More so to my mum who is almost 80yrs. She was unable to climb the bus and he wanted to leave her behind ( who does that???) instead of assisting her.

The view from our room was simply spectacular. Room was spacious and bed was very comfortable. The hotel is a little bit out of Sorrento town centre but the free shuttle bus service was great so it wasn't an issue for us. The staff at the reception were fantastic, very friendly and helpful with information and booking excursions for us. we also had a very nice barman who created a cocktail for us that definitely deserves a place on the menu. We would stay here again.

Parts of the hotel could do with a little modernisation and there wasn’t any tea/coffee making facilities in the room which was a little disappointing. There seems to be some work starting on the rooftop which would be an amazing addition to the entertainment offering as the views from the rooftop is about as good as it gets.

Beautiful views from the hotel. Rooms spacious and kept very clean always. Pool area was nice, plenty of loungers and space although not much on offer at the pool snack bar to eat or drink although you could eat in the restaurant but it was expensive and not very nice. Shuttle bus was needed as it was a difficult walk from centre to hotel uphill and some parts had no footpath. Overall a nice hotel to relax in while taking a break from sight seeing.

As other reviewers have mentioned shuttle bus could operate more frequently , none at all until 4.30 in afternoon. Breakfast selection was ok, food at restaurant quite poor. Drinks expensive at pool bar.

The hotel is surrounded by beautiful gardens which during our stay were covered with beautiful blooms which definitely added to the external appearance. The building itself is not modern but is very well maintained. The reception staff who were very courteous throughout our stay upgraded us to rooms on the top floor, rooms that were much more decorated and comfortable than the ones we booked. The big bonus was a balcony in each room overlooking the amazing view of Sorrento, Vesuvius and the Bay of Naples. We really liked the fact that every evening there was a show with live music in the hotel bar and more than that we loved the hotel's free shuttle service to the center of Sorrento which we used daily. The frequency of the service was very convenient and the shuttles operate until about 23:00 - which allowed us to go out to Sorrento almost every evening comfortably and without fear!

Breakfast. Although it was varied- the dishes were basic and the taste of most of the dishes was somewhat trivial. However we never went hungry and always found something to eat... The dining room staff were polite and went out of their way to help and assist with serving omelettes and coffee.

The views from our suite were incredible. The room was spacious. Water pressure was fantastic. Breakfast offered an expansive selection to choose from. Pool area was lovely. Room was cleaned daily with no issue. The shuttle was always on time. No complaints. The hotel is in a quieter area with not much flexibility to roam freely and sit at a café in the morning. That said, it wasn't a deal breaker. We enjoyed our visit and look forward to returning!

Would have been nice to have a variety store on site for incidentals like sunscreen, bandaid, water, snacks.

The hotel was lovely very clean and friendly.

It was a bit far out of town and the shuttle bus didn’t run often enough. The road up to hotel is not suitable for walking and a taxi was €20 Euros. we were very tied to time watching for getting home as you had to be at the bus stop 20mins before last bus at 11/15 and if bus was full you were left to get a taxi or walk.