The location is very close to the buss station and also close to some restaurants, It was easy to find, the staff was ok, room clean and with necessities.

The room quite small, the hair dryer old and barely functional, it took ages to dry your hair. A big minus is that they don’t have window protection for mosquitoes and I assumed they will, being a hotel. The breakfast was exactly the same every day, it will help to bring some diversity.

Excellent location a very short walk from Venice's bus and train stations; about 20 minutes' walk from the Rialto Bridge. Substantial buffet breakfast. Friendly and helpful staff. Lovely old fashioned charm in a quiet alleyway but only a stone's throw from major attractions and transport links.

Beds could do with more bedding/ duvets. Venice is quite chilly in the winter and a sheet and thin blanket wasn't quite enough.

Starting with the location; we liked almost everything. The room got cleaned everyday. The facility was clean and the stuff were so polite

The perice! When compared to general Venice market; it might seem cheaper. But -as everything in Venice- the price is so much more than it deserves

Hotel was easy to locate and walking distance from the central train station. We liked the toilet as it has a bidet, which is not common in Europe.

No complimentary water, I dont know if this is a thing for European hotels. A water dispenser would be nice or a kettle. It has one at the lobby but by 10pm, the water is already cold.

It's an old fashioned hotel. The place is very close to the train station and very clean. The receptionist who checked us in at 1pm was rather cold and business like, but the one who was on duty on the day we checked out was simply delightful. It's interesting how the staff attitude can totally change our perception of the place. Overall we've enjoyed our stay.

Wifi details were on the reception counter but not in the room. I picked up the phone to ask but the phone was not connected! There was no kettle to boil water for a cup of tea and no drinking glass either. The bathroom was well equipped with shampoo etc though.

I recently had the pleasure of staying at CarltonCapri, and it exceeded all my expectations! From the moment I arrived, the service was impeccable. The staff was warm, welcoming, and attentive to every detail, ensuring a seamless experience throughout my stay. The room was pristine, beautifully designed, and equipped with all classic modern amenities. I especially loved the single room. It truly felt like a home away from home. The hotel's facilities were outstanding. were world-class, and the breakfast dining experience that was delicious and memorable service. The location couldn't be better close to major attractions, peaceful surroundings and train station It made exploring the area so convenient and enjoyable. Overall, Carlton Capri provided a perfect blend of luxury, comfort, and excellent service. I can't wait to return and would highly recommend this gem to anyone looking for an exceptional stay!

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The room was a little basic but exceptionally clean. The bathroom was clean as well with all kinds of soaps and towels always present and replaced everyday. The bed was made every day too. The staff was really nice and helpful. Altogether the room is absolutely worth a recommendation, for its price it's really worth it.

The window in the specific room we were in was facing a laundry machine of some residents in the neighboring building, so sometimes it was a little loud with the window open. The AC was really strong but seemingly lacked any way of controlling it. No matter the setting it was just cooling the room as much as it could.

The concierges were very kind, helpful and friendly. They answered all my questions when I needed them. They gave us a map and some indications about how to move around. We had a room with a balcony, which was very nice, it was cosy. The room and bathroom were clean, there was a minibar with view items and a safe (big enough to put a computer in). I could leave my bags on the last day at the premises in order to explore Venice further, which was very useful.

Minor things that did not affect our stay, like the fact that the air conditioning in our room was weak and there were towels on the wardrobe to catch the likage. The bed felt soft. It is a pity that the concierges are all men. The whole of Venice has this peculiarity of only men in the main and most visible professions (gondoliers, boat drivers/vaporetto drivers, gastronomie fronthouse/waitresses, concierges, ecc.).

The hotel is strategically located near Santa Lucia Station and the main canal, which made entering and leaving the city very convenient.The staff were exceptionally friendly and attentive, with proficiency in several languages, which made communication smooth and pleasant. The room was very good, offering both cleanliness and comfort. The bathroom was spacious, well-maintained, and stocked with clean towels. The breakfast was well-served with a variety of options to choose from. I would highly recommend it to anyone visiting Venice.

The only downside was that the room was somewhat small. However, given the short duration of our stay, this was not a major issue and did not detract from our overall experience.

Nice hotel in a great location to explore Venice. One gentleman from reception is particularly pleasant, smiling all the time. I had a superior room on the last floor, with a great view. Bright, with a lot of light 😊 It could be more value with a few investments.

The double bed was uncomfortable, made of twin beds, put together. Noisy AC. Strange noises from time to time. Thin walls, I could hear the couple next door speakind and not only.. I did not like breakfast, cheap products for 10euros.