Amazing people working there !! Super nice from reception to breakfast Nice garden behind the hotel Wonderful that all is new Good breakfast

It is more of a hostel as due to the architecture of this building it misses a spirit Too long corridors like in a dorm or convent. Got eaten from mosquitoes in the garden at breakfast Giudecca island is nice BUT nevertheless very difficult to reach when you are in Venice. Boat is only every 20 minutes to this island which makes it not spontaneous at all

Superb location on the quiet island of Giudecca, only 5 min walk to the vaporetto stop from which we could take water buses to San Marco and everywhere else. The room was excellent with a private terrace looking towards the gardens of the Cappucin monastery next door (Al Redentore). Breakfast was a beautiful selection of hot and cold but rather spread out. Eating in the garden looking out across the Laguna toward the Lido was delightful.

The garden at the rear of the hotel is such a secluded and beautiful space. Guests didn’t seem to make much use of it and we were told it was closed after 7 pm which is a shame since the views and sunset were so lovely. However, the barman Jacope was very happy to serve us drinks there one night which we enjoyed until dusk.

The breakfast was good. The cleanliness was A+++; probably the cleanest hotel we have stayed in. Quite near the Redentore vaperetto stop so easy access to all attractions but away from the heavy tourist traffic in the main island. Very friendly and helpful staff. The air conditioning worked 24/7 which was so welcome given the searing heat and humidity outside. Many great restaurants within walking distance - all with stunning views of the waterfront and vistas of Venice, across the water. So glad we chose this place! Excellent!!

Nothing to dislike.

The hotel is very comfortable, clean, modern. I loved the design, the lighting. The hotel staff were very helpful. Breakfast was amazing! Variety of fruit, the usual warm and cold, including prawns, pancakes and the most delicious cakes. To get to the hotel across Venice, we bought 48 hour ticket for the water bus and ended up using it a lot. The night ride around the city was one of the most magical memories. We loved having a cinema in our bedroom. Shower was modern and of high standard.

This was the only proper hotel that we stayed in during our Italy trip. The cost and location were very enticing, and we have zero regrets staying here. The hotel was extremely clean, quaint, quiet, and comfortable. It was so nice to stay here for a couple nights in the middle of our trip. It was very easy to use the water bus to get here from the train station and to get to the main island during the day. I also want to specifically shout out the bartender during our stay - he was a true professional and created a drink called the Coco Beach that was absolutely delicious. I did not get his name but the whole experience really made the hotel seem special.

I think the AC in the room could have been a little better.

The location on Giudecca island was lovely - easily reachable by boats, but totally secluded and silent. The hotel has a lovely garden for breakfast and our room had a terrace which made for cozy evenings. The terrace also has a nice view to the Chiesa del Santissimo Redentore. The breakfast itself is lovely as well, including all the classics and a little extra.

I can hardly complain about it, since Venice is pricey at this time of the year and although I kept an eye on the hotels for a while, I could not get a better deal. So in the end, I did not like the price at all, but I believe that's just how it is with Venice.

Pleasantly surprised at how clean, bright, and modern it was inside a much older building. Best aspect was location. It’s on the Giudecca which is not in central (noisy and crowded) Venice but just across the water (2-3 stops on the Vaporetto) and much more calm and relaxed. Island still had the feel of Venice without the crowds. Lovely view of a garden space next door and bell’s chiming on the nearby church. Only drawback was the mosquitos but that’s not the hotel’s fault. Would stay here again and recommend to others.

Would have liked to been advised about the security entrance as we weren’t sure we had the correct location.

The reception desk was amazing. The gentleman greeted me at the boat and carried my 50lb suitcase to the hotel. I was early, so he kept my luggage until my room was ready. He was really kind and asked about me and my trip walking to the hotel. Maria, the manager, walked me to the main area and showed me where the best restaurants were located and gave me a map and told me how to get around in Venice by boat; she also took me to where to buy my boat ticket. My hotel room was very nice, clean and large. The boats were easy to use to go back and forth and it didn't take long to get to main area in Venice. The batteries were out in the TV remote and the reception lady brought me batteries at midnight; something else was needed and she came right away. Lastly, as I was leaving to catch a boat to the train station; a very sweet woman (I hate that I forgot her name; she was so lovely) pulled one of my suitcases and bag to the boat area and stayed with me and assisted me with my luggage. We had a great conversation too! I hate that I didn't have any Euros on me to tip her. I told her that I needed to get some change to tip and she stated not necessary; she didn't expect it. The staff was so lovely; to include, the breakfast lady who filled in at the bar one night. She had a long day. but she was having fun serving me and another couple. Breakfast had a variety of items and was great! I definitely would stay at this hotel again just because of the staff! P.S. The elevator is very fast!

Nothing

Hotel was absolutely beautiful, and extremely clean. A couple of the staff in particular were extremely helpful and polite, and very welcoming. Food was also very good.

Only bad experience came at literally the very end of our trip. As our flight was 5.55am, we booked a private airport water taxi at reception, to lessen the stress of getting to the airport for 4am through other means. This wasn’t cheap. We asked twice where we should meet the water taxi they reassured us someone would be there to take us, which at 3.15am nobody to be seen. After 10 mins of calling & shouting somebody came, who was rude & sayinf he didn’t know anything about it. 30 mins later I receive a tx apologising as he was preparing breakfast.

Absolutely loved this property! Building used to be a monastery and the property was beautiful. Location is actually on Guidecca Island which is about 3 ACTV stops from San Marco. I didn’t realize this when booking but it ended up perfect because it was much more peaceful than the craziness of San Marco area. We dined at a restaurant right down from the property, looking over the water to San Marco but without 8000 tourists behind you. The staff at the hotel were very helpful with directions from airport and to hotel, responsive to emails. Ends up there is an Alilaguna stop at Hilton hotel (at opposite end of island) that goes to airport (does take about 1.5 hrs because it is the first stop. Breakfast was one of the best on our trip! Especially loved the fresh orange juice maker! Of note - even though Front desk said that you could purchase a 3-day ACTV pass on line, you STILL need to obtain an actual pass. Would highly recommend this property as a way to experience Venice without the massive tourist crowds.

Very noisy birds in the morning - really not a complaint 😂