We had a beautiful room with a spacious bathroom! Very clean, beautiful windows and right near the Rialto bridge. We took the vaporetto to the train and bus station. The vaporetto stop is just a few minutes away. The staff of this hotel are fantastic! They are a dedicated team, who were very helpful and most kind. The breakfast room is lovely and so is the selection of breakfast items. There is a super nice espresso and cappuccino self-serve coffee machine. We loved our coffees! We felt safe and the hotel is close to so many of Venice's attractions. We would definitely book this hotel again!

Perfect spot to explore Venice from. Comfortable bed and great shower. Friendly and helpful staff. Canal view right outside window. Near many nice bars and restaurants and walking distance to all tourist spots, but in a quieter part of city. Definitely recommend as a great priced base to explore Venice.

Slightly noisy when people checking in and in morning with delivery boats on canal right outside window but all part of the experience and infrequent so no issue.

Great location nice and quiet. The cleaning lady was very nice and impressively managed a range of duties, from cleaning to handling reception tasks.

The owner's absence created some inconvenience for us. Additionally, despite my foot being fractured, we were not allowed to use the handicapped chair lift for our luggage, forcing us to carry it up several flights of stairs.

This hotel absolutely exceeded expectations - perfect location just off the tourist routes so lovely and quiet but also just a short walk from all the great places to visit and perfectly placed for the boats to the islands. The staff were so lovely and friendly and could not be more helpful. Our room was just perfect for a good nights sleep, so comfortable and I'm not sure we've stayed anywhere so quiet before! And the decor ... just fabulous. We plan to visit Venice again in the future and will definitely be returning here.

Minor grumble as a vegan, same challenge as most places in Italy - choice was limited. But I should say it wasn't for my non vegan husband, it was a great offering!

The staff were great, helpful and friendly. The only problem was there was a bar outside under our room so we changed rooms next day. We had to pay an extra £100 for our 3 night stay. There was nothing to say a bar was there. It wasn’t noisy but you could hear people talking. In the blurb, it says the rooms are soundproof which is why we went for it. They aren’t.

Nothing except for noise from bar outside.

Breakfast is very good. All staff are friendly and helpful especially Mildred. We even met the hotel owner who is kind and helpful too. This hotel is a great place to stay as it's very near the Rialto Bridge. I would recommend it to our friends and family.

Location was absolutely perfect, central and within easy walking reach of everywhere. Breakfast was perfect, plenty choice of cereal, fresh fruit, pastries, cold meats etc. And nice that it was available until 10.30am if you want a later start. Everywhere was very clean and nice little extras of toiletries in the bathroom. We had a late arrival because of our flight time but the hotel contacted us beforehand with all the information and entry details so we could get in ourselves. All very well organised. Staff were very friendly and helpful.

The hotel itself is very cosy and authentic. The insides are wonderfully decorated leaving a sense of living in an authentic venetian palazzo. The breakfast was just wonderful and don't even get me started on the beautiful dining hall! Just amazing, like dining in a full fledged awesome renaissance museum.

The room was extremely small with a dark window outlooking into a small space between two buildings. Felt like we lived underground and the smell of the outside premises left a great deal to be desired.

Great location, walkable from train stations and to tourist spots. Very comfortable beds. Room was a generous size. Quiet. Flexible with late check in- made this super easy and communication was great. Also let us leave our bags there for the day as we had a late train to catch

Needs a little TLC, e.g loose tiles in shower. But still clean!

extremely friendly and courteous staff in a great location easy walking distance to St. marks, the Realto bridge drop off from the airport by water taxi a 3 minute walk to the hotel, fresh breakfast every day I would highly recommend them great stay