1. The location is very convenient; it's a 20-minute walk from the airport or you can take the paid yellow bus (one way ticket is NZD 8 per person if bought from the airport ticket machine, NZD 6 per person if bought from the ibis hotel lobby). 2. There is a public area next to the lobby equipped with a microwave, cold water dispenser, hot water dispenser, cutlery, plates, and a free coffee machine (offering black coffee, mocha, flat white, latte, hot chocolate, and hot milk). 3. The hotel staff are very friendly and patient. 4. There's a supermarket right next to the hotel, making shopping very convenient. 5. The room is small but very clean, making it suitable for short stays.

1. The soundproofing is poor; you can hear noises from the hallway or adjacent rooms, so it's easier to sleep if you bring earplugs. 2. Both the room and bathroom are small. The shower room can accommodate an average-sized woman of 160cm, but an average-sized man of 180cm might frequently touch the walls of the shower room.

Helpful staff, thanks for the wake up knock. The hot chocolate, peppermint tea and biscuits were a welcome bonus when I arrived early morning. The bed and bedding were very comfortble as was the hot shower with great water pressure.

Guests were arriving and departing often, not all were considerate to people sleeping even though there were reminder signs up. To the lady with the loud voice talking on her phone for 20 mins at the elevator at 5 am, even though my room was way down the hall, you woke me up. I will never forget your voice or your conversation

We are very impressed! This hotel has it down pat - very comfortable room for a couple with sparkling clean bath and linens and good airflow. Desk staff is wonderful - did an exceptional job both times we stayed at the Ibis. Space in the room is tight, but the bed was very comfortable, and that's more the European/Asian travel style and it's absolutely fine. A bit of breakies is offered. It would be helpful to have a sign giving the location of the coffee shop in the same building around the corner. The employee we asked was unable to give us clear directions on that.

Transportantion from nearby airport to hotel is confusing. From the hotel to airport is fine, but hotel instructions need to pinpoint the location of the Yellow Bus, which runs for most of the day approximately each 1/2 hour. We dragged our suitcases all around the perimeter of the airport late at night trying to find the bus, and we asked many people along the way for the location and no one seemed to know. Finally we found it after more than 45 minutes. The hotel sends instructions, but with airport construction and lack of signage, the instructions are unclear. Please provide pinpoint instructions to newcomers. Thank you!

Close to airport. Easy and comfortable

When they organize a taxi it seems that they either use the more expensive taxis or they get a cut and the taxi charges more. Apparently taxis charge a flat rate and we were not made aware of this. When we mentioned to someone else what we paid they shook their head and said we paid nearly double and they said that the hotel should know this and should have told us. Apart from that. It was excellent. The bathroom was bigger than expected too.

This is a budget hotel within walking distance of the Auckland Airport domestic and international terminals, but there is also a relatively inexpensive shuttle bus available. The hotel provided details of this after I confirmed my booking. The reception is staffed 24hrs/day, and there were no issues getting me to my room. I arrived rather late, and was upgraded, although I wasn't really there long enough to appreciate the extra room. Overall, everything from check-in to check-out went smoothly, the staff I dealt with were pleasant, quick and efficient about their work, and helpful with the couple of questions that I did have. The room was simple, clean, tidy and the bed comfortable. Having coffee available in the reception area while waiting for the shuttle bus was really appreciated.

There aren't any particular issues that come to mind.

It's an airport hotel, so let's face it, the main thing is that it's conveniently near the airport and can handle guests arriving and leaving at all sorts of odd hours. Our midnight checkin with seamless, and the staff at the desk were friendly and kind. So, mission accomplished. It's close enough to walk to the international terminal if you have small rolling luggage (about 1 km). The shuttle costs NZ$6 per person. And there are a few cafes and a big grocery store right next to it. The cost was not cheap though. Supply and demand I guess, but it was a tiny room for the price.

Tiny room for the price. Not that I need a big room in an airport hotel, but there was a bit of sticker shock at checkin, to be honest.

was close to the airport so I didn't have to go far and catching the bus from the motel to the airport where I was dropped right outside the airport with plenty time to spear. the town was in walking distance which was awesome. and the view where I stayed was nice except for the weather being windy and rainy but all in all it was a nice stay so thank you very much. you will definitely see me again that's for sure.

being a first time stayer it would have been nice to get a bit of a run down on what was available. I felt a bit lost in going to see what was on the menu because I didn't know if there were certain times when you can order or eat there.Also wanted to do my washing but didn't know if it was appropriate to ask or I had to guess???

This was a very clean & tidy budget hotel within walking distance of the airport. We were very pleased about that as our Uber app wasn’t working and all the taxicabs wanted to charge us a flat fee of $45 to drive us around the corner to the hotel. We loved the location of the Ibis. It was an extremely busy evening with some kind of large sporting event but our check in was handled efficiently and we felt very welcome. The room was small but the use of space was clever and it was more than suitable for us as we were just doing a quick overnight between flights.

All was good!

For what we paid, the room was well equipped with everything we needed as we were only staying for less than 24 hours. The bed was large and comfortable. The room was very small and didn't have storage space for suitcases or anything so was very cramped, however, as said, for what we paid it was a good room. The bathroom could have used some TLC as it was starting to fall apart slightly.

The other people on our floor were extremely loud outside our room, so the rooms weren't very sound proof. The amount of floor space compared to the bed was hard to work with as well.

Precisely what I thought I was getting from website booking, so although a small space for the three of us I expected this. The cleaning lady was nice when I requested another roll of toilet paper, and the room was clean and bright. A car park that felt secured was what we were after so appreciated this. A short walk to the airport. The supermarket and retail shops close across the road worked out to be handy too. King bed was very comfy.

When I arrived, it took a few moments to be acknowledged by the ladies behind the counter as they were busy typing. Pillow was very thick, ended up sleeping with no pillow as it was too bulky for me, would have been great to have a medium pillow each as an addition on the King bed. Trim milk, this option in the bar fridge and coffee machine at reception would have made my day. 1.5 toilet rolls were not enough for 3 people.