Room was small, not really renovated, but good enough to use the word "comfortable". Breakfast on the other had was very good and staff friendly. Location is perfect close to trams and city center.

- No flexibility regarding bed setup - we requested toswitch from two single beds to one double with a topper or just join them with a bed sheet. It was rejected. Also no room switch possible. Not really nice. - Payment and personal information during check-in. When you are checking in at 11 PM and need to fill out a survey with personal questions (sorry - you have those information in booking or can ask for that in advance) and also pay directly - it could be done better. Why not pay for everything during checkout (additional services and hotel payment)?

A cozy, nice and clean place, lovely to stay and relax

When we arrived we have been ask if we would like to have breakfast, we said YES and we paid it but in the 2 next mornings we were asked if we want to be added the breakfast to the room because they said we didn't have breakfast... A better communication between reception and the restaurant will be better.... To don't say that when we left I was asked to pay for 2 mornings breakfast which were already paid. More careful on what the clients paid or they didn't - it's not nice to ask the clients to pay again.

We liked that the hotel seemed modern, and that the rooms were cleaned. The location was alright. There was a mall right next to the hotel, and there were many public transportation options available; including a bus that dropped you off at the city center.

Maybe the staff could be more communicative with each other and offer more solutions. I left a small bag in one of their lobby seats, and went up to my room. When I noticed I left it there, I came back to the lobby it wasn’t there, so I asked one of the staff (who was there before), and he said he didn’t see anything. I asked to check the cameras, and they told me only the manager could see them and only on Monday (it was Saturday). Luckily, we asked another staff member, and she told us “yeah, it’s in the office here you go”. The first staff member didn’t even bother to look there.

Was spacious had a free pool table and great vibes throughout. A lot bigger than expected. Nice location however the actual road itself was very dark at night, brothel opposite and a lot of strange people walking around however close to main part of Vienna so good location if you don’t mind walking past loads of crackheads past 8.

The fact we asked for a courtyard view yet didn’t get one, they beds were also two single beds pushed together which did not help as we kept falling down the middle. No kettle and no balcony but apart from that very spacious and everyone was friendly who worked there.

Absolutely amazing artsy hotel! Everything is well thought over to the smallest details. Every floor has a theme (rock, jazz, pop etc.) and is decorated according to that. Even the restaurant (which offers only breakfast) has food names according to various popular songs. The room which we were staying in was very nice, clean and spacious. The lounge bar at the reception has an area where you can play billiards and enjoy some drinks. The hotel is situated next to a shopping mall called Lugner City. About 250m away is a bus station that can take you to the center of the city. All in all, a really nice and enjoyable stay.

The place was near the metro . Very easy to treavel around . The breakfsst was good and fresh with alot of choices .

I didn't like one of the employees at the breakfast area that came to me . He came with the guestlist and started talking very loudly saying that our reservation doesn't include breakfast . It was very loudly and I felt very unconfortable making that sceen and other people watching . I showed him my reservation by booking app and he insisted on it s own . Than he went to reception to double check it and came again and said it was ok and said sorry . Such things happens and it is not a big deal , I only didn't like the aproach form at me . Second one was that the hotel couldn't prepear our breakfast to go because we had to leave at 4:30 morning . They said at reception they don't have the keys of the breakfast area or kitchen .

Hoteli i permbushte te gjitha kushtet te cilat ishin te pershkruara para se ne te arrinim. Check in ishte i thjeshte dhe stafi na e beri akoma edhe me te embel qendrimin tone aty. Dhoma ishte e madhe dhe e ngrohte. Gjithashtu ishte edhe shume paster . Mengjesi i bollshem, bufe. Recepsioni punonte 24h 😄😄 Diten qe beme check out, bagazhet tona i lame tek recepsioni dhe stafi na tha se mund ti merrnim ne cdo kohe qe do te deshironim! Hoteli ishte afer disa linjave te transportit publik. Per 15min mund te arrije ne qender. Do te rikthehmi serish 😄

Amazing Buffet breakfast!! Comfortable pillows and beds. Lovely shower and the toiletries provided were nice. Great bar area open 24hr, great lounge chill areas around bar area. Staff very friendly and helpful. Cool musical theme and decor around the whole hotel. Very close to good shopping mall with shops, supermarket, cinema and restaurants and public transport is close by too and taxis just around the corner Stadthalle venue is less than 5 minutes walk.

No kettle in the room . Our curtains were not the same length of the window so bit bright in the room. No English TV channels except the news.

The property was amazing. It was a gorgeous vintage urban trendy hotel. It had a pool table that we enjoyed at the end of the day with a glass of wine (of course there was a bar in the lobby that you could purchase alcohol or coffee). The property also had an outstanding outdoor patio. The cleaning personnel vas very polite and also willing to help. Even though, the property was not at the center of Vienna (1.7 kms away), the metro (station Burggasse-Stadthalle) was 150 mts away and it would only take four stops to be in the center of Vienna (Hofburg Museum). Finally the hotel has a nice mall around located in the same square, hence around the corner (80 meters away). The mall has supermarkets, a dollar store, H&M, a pharmacy and some other stores. The rooms were spacious as well as the bathroom, the beds super comfy! I would definitely stay in the hotel if I return to Vienna.

The hotel was perfect! Nothing wrong!!

The breakfast was very good with a high variety to choose from. The room was comfy, the terrace had an inside view with some trees and birds. The staff was really helpful, and the location was closed to subway/train station. Next to the hotel there is a grocery shop with a few cheap stores to buy different things in case you need. The distances to main city center are kind of walkable, if you like to go for long distances, otherwise you can take bus/ tram/subway. Overall a nice place to stay.

I think there are only a few rooms with terrace at this hotel, it would be nice to have more. It was a nice stay so I can't remember if i didn't like something.