Location is good but I would suggest you ask for a room with a window when you check in - the room in the central part of the floors are caustrophobic otherwise. Local amenities are limited - there's a supermarket about 500m along on the opposite side of the street - crossing the street can be challenging......

Road noise is significant so double glazing could be better but that's the drawback of having a window!! Many of the staff on reception seem to be more preoccupied with looking at their phones instead of helping customers.

The cleanliness. The location. Spacious room.

Although I was upgraded from Superior to Suite, the suite was not pleasant at all. There are no windows or any sunlight in the room. This is typically a viewless room. Breakfast was very average and didn't match the level of the hotel. There were no instructions about the hotel parking. It seems that the staff are not willing to help.

Helpful staff. Great location. Big comfortable rooms. Not too bad gym.

The breakfast could improve. There wasn't somebody that could fry eggs. Some of the dishes were not labeled and there wasn't a big variety of food.

The gentleman at the reception name Sultan, who was so kind, welcoming me at a late checkout and arranging a decent room for my working environment. If I was to come back again, it would be due to the arrangement Sultan had in place for me.

The on and off of basic services, such as hot water and Wi-Fi

The place was great and the staffs are very friendly and accommodating always gave you a smile especially the staff who help me checked in Abdulaziz, Billy (a kabayan) who always welcomes me with a smile during my breakfast time and Sarah who helped me checked out and help me with my car going to the airport. I enjoyed and loved my stay.. It gives me the relaxation I need even while I'm working.

Location & room facilities.

Bathroom.. Needs renewal. The worker in reception is not Profesionalist, he took the bill value 2177.5 SR twice, and now I try to contact the hotel to refund me the money.

The room is spacious and has a fantastic panoramic view. The service is exceptional, with friendly and efficient staff from the moment of arrival. The breakfast is delicious, and the prices are reasonable. Their service is always quick and efficient.

The location of the hotel is strategic to my journey, and had nice atmosphere.

I had a small issue to extend my stay but after a help of the hotel manager the problem was solved.

Many thanks to Abdulziz Abdulwahab for his kindness and hospitality and making my stay ver pleasant

The staff are very helpful specially Abdul Aziz Abdul wahhab

Comfortable and spacious rooms. Good breakfast.

No windows in room and very strong smell of fake perfume in hallways. The hotel as a whole is very old.