Breakfast and dinner were exceptional, the staff was really friendly and helpful. The pools were heated and clean. The location was perfect, close to everything, still in a quiet part of the beach.

A bit too many chairs around the pools taken by towels without anybody sitting there.

Very nice hotel, impressive entrace hall at ground floor level. Very nice swimming pool area with 3 swimming pools (22°C, 28°C en pool at 32°C. A lot of places for sunbathing. Rooms are nice with very pleasant terrace with sea view. Full privacy of this terrace. Breakfast and dinner in restaurant are good with a very wide range of food and with variations between the days. Evening shows are overall quite good.

The hotel is at the end of the beach road in Los Christianos. So rather far away from other locations.

Super breakfast buffet with everything that you could want. Exceptionally clean and well organised hotel. Staff were very friendly and very willing to help. 2 lovely swimming pools and a spa pool. Room was well appointed with a nice patio set to sit on and watch the sun go down. We decided to use the spa to treat ourselves to a massage and the staff there were lovely.

Very noisy bar next to the hotel which was annoying but we appreciate that is nothing to do with the hotel.

Generally very peaceful, comfortable with great selection of food.

One main bar and every night between 6pm to 8pm a pianist was dominating the place. Drove us crazy! There’s only so much piano playing you can take. Generally, the entertainment was poor and repetitive. Shortage of staff, no bellboy service. Value for money came into question. Average age is high.

clean, well presented, courteous members of staff, large selection of food choice both breakfast and evening meal, good gym facilities, great spa pool and indoor spa area

far too few members of staff to deal with drinks orders. had to wait over half an hour on a few occasions before we were served. This was very apparent during the evenings entertainment times.

Spacious room and balcony with a nice view. Excellent meals with fantastic choice. Friendly and helpful staff.

The only problem we had was that the mattress was too hard , we didn't sleep well and I had sore hips every morning.

Nice room,bed and balcony. Good breakfast. Good location with supermarket,farmacy and healthcare next door. Wonderful wiew over the svimmingpool and beach.

The shower were not to reliable, constantly changing from cold to hot with low pressure. It would be nice to have a key on my arm instead of a card to take with you were ever you go, like the toilet from svimming pool.

Beautiful hotel, pool area is lovely

We were very disappointed the evening entertainment was indoors, don't understand why it was inside on lovely warm nights when most people were sat outside. Also checking in and out took far too long, people were getting fed up waiting.

Being so close to the sea - it was nice listening to the sound of the waves at night. The cleanliness was impressive. The menu was versatile with lots of choice. The easy access from the hotel through the security gate to the beachfront The sauna was an added bonus

The location is a little too far away from the buzz! The area outside the dining room leading to the bar is bland and soulless. It is somewhat similar to an airport lobby. The bar area is sterile with chairs in a row - the lighting is too harsh, and the ambience is poor. It's not inviting and definitely needs an injection of colour with some comfortable seating. We chose to specialise elsewhere in the evenings.

Buffet breakfast was great. Huge choice, well cooked and presented. Dinner was similalry spectatular. Staff were really friendly and helpful. We did both the volcano and the round island tours arranged by the hotel. Both were excellent.

There was nothing more we could have wanted.