Everything you need in one place if you come to Shuzenji to have a dip in its famous hot springs. Great hot spring, of course, decent japanese style rooms, a parking place, restaurant, ping pong tables, etc. Staff was very helpful and professional too. Breakfast was good. Location is great, with quick access by car and immediate proximity to the central Shuzenji.

The hotel is not new, so to speak, and it is sometimes visible. However, these visibilities are small and considering the value for money, it is a minor thing. Also, the time limit for hot spring, till 00:00, could be a bit longer.

The included breakfasts and dinner were delicious. Our first breakfast, and both evening meals, were served to our table. Our second breakfast, on a Saturday, was buffet-style, with Japanese and European options available. Our room was spacious and very comfortable. We each took two Onsen baths - the facilities were spacious, relaxing, and with lovely body wash and shampoo. The hotel is very well located to town attractions, and is a very short walk from a bus stop, which connects to the train station.

Despite the room being a bit outdated, it's clean & very spacious. We had 2 tatami rooms for each couple. Each room can stay 4 or more person. The mountains view & traditional Japanese houses from our balcony were amazing. Shuzenji is a small rural area/town in Izu, but we were luck one of staff could speak Mandarin, which is of great help (we can speak only English or Mandarin).

Maybe due to covid, most of the facilities were shut down - no meal/restaurant, massage therapy shop closed. The male hot bath place did not have any amenities except comb. (Note : Lady hot bath has most of amenities including hair improvement tonic.... a plus plus 😄)

Beautiful rotemburo. Excellent, artistically prepared kaiseki dinner. Spacious 12-mat tatami room and a sitting area with western-style chairs if you don’t like sitting on a zabuton. An indoor staircase. Very good green tea.

The walls were a bit thin. The comforter was a little too warm (woke up sweating). The temperature control on the toilet didn’t work, so it squirted cold water.

The staff was great. Polite and accommodating. Excellent hot spring. Convenient parking. Proximity to the highway and convenience stores. Breakfast was good, and again the staff was great during the breakfast.

The rooms are a bit old, but I guess this is something you have to live with at a certain stage of the hotel life cycle.

Accessible via local sight-seeing bus. Walking around was a breeze to see the neighborhood and also nearby attractions like the Bamboo Forest. Welcia at the train station was very big and very good service. My daughter was unwell and the recommended medicine was immediately effective.

The room was a little old.

Clean, relaxing, spacious onsen facilities. Large comfortable rooms.

Older property, could use some sprucing up. Very limited dining options.

it was amazingly cool traditional Japanese room. the room was massive room. the staff was very friendly and helpful. we had an amazing dinner and breakfast

nothing

good location, nice room, good breakfast, nice onsen.

The staff seems to not know much about customer service and they weren’t that polite

The room was very nice and quite spacious Staff was polite and helpful Good position Meals were generous and beautiful

A bit impersonal