Location is great. Short Walking distance to isezaki-cho mall shopping street and the lift from isezaki chojamachi metro station is just in front of the hotel. During winter, central air conditioning became a heater, hotel provided fans as option if it's too hot ( we should have asked earlier). Quiet neighbourhood, peaceful park below hotel but still close to nightlife and izakayas. There's a Maruetsu super market and donki quijote within short Walking distance and many convenience stores around.

Cigarette smell in lift as guests use smoking corner near hotel lobby and the smell lingers on their clothing as they enter the lift. Some sort of freshener and better ventilation would be great. Breakfast variety could be better. E.g. breakfast cereal/oats.

Was a great stay, good size room fit all our cases with no issues (2 large and 2 small) Great selection of amenities and staff were polite and helpful and even helped us transfer our luggage to our next hotel which we are so grateful for. There is a Lawson (convenience store) on the bottom floor which was amazing Vending machine in the hallway and staff even let me borrow a hair iron as I had left mine at home :)

No fan in the bathroom so it gets very stuffy in there while showering or taking a bath but it is a small issue and overall great stay.

Overall enjoyed my stay. Great location and busy walking street very close by. Handy having a Lawson on the ground floor also.

One staff member I found to be a little rude. Upon check out we enquired about a luggage transfer. The woman we spoke to told us they don’t do that when they do. Then said you have to pay!! Which is obvious but her attitude was surprising. After which decided to just leave and carry our bags to next hotel. Though the other staff members we dealt with prior were nice and very helpful.

Absolutely amazing view of the city and absolutely amazing value. Very close to a lot of interesting places to visit in Yokohama. Konbini directly underneath. Laundry shop next door. Nightlife closeby. Train directly in front. Bus quick walk distance.

There might've been something wrong with the aircon, but the aircon has only three options - low, medium and high. And I was still sweating on high. And it was winter.

The price was worth it. The check in & out process is very easy, all just by touching the monitor. The building seems old but is very nice and spacious. There is a Lowson under the hotel building, access to the subway station is very close. Very satisfied to stay here and if I have a vacation in Yokohama again I highly recommend this place 👍🏻🥰

It's one of the best hotels in Yokohama for the price. Comfortable bed, clean room, soft bed, no bad smell. Easy check in and checkout. Good amenities.

For some reason it costs double the normal price to stay here sometimes. Stayed a few times and costed anywhere from 5000 to 12000 yen. Also check in is only from 3pm so we had to stay in a net cafe the first time we used this hotel, which is weird.

Location was nice, right outside the subway station so easy to get to locations. Nearby area is quiet, on the bottom floor there is a Lawson for convivence.

Room was tiny, bit tight for 2 travelers with 2 large suitcases (double room), only one washing machine so luck of the draw with that.

It was pretty close to Isezaki-chōjamachi Station (Blue line or municipal metro line), and it takes you around 20 mins to Shin-Yokohama station for major JR and Shinkansen lines. The room view was good, I got a chance to see the sunny city from my room with a wide window.

Staff could not speak English when I tried to ask for help with laundry services.

Staff were very nice, we got early check-in and it's totally made our day. Also their amenities were complete, very happy with that. Location is kinda far from JR station, but it's okay. It's near to many restaurants and there is convenience store on the first floor.

Kinda far from station, but still manageable.

Wifi, breakfast, access to the subway (100m), convenience store on the first floor of the hotel building, and free amenities (drip coffee, green tea, etc).

Room is a little small, travelers with a lot of luggage will have difficulty on where to place their bags in the room.