A relatively new hotel. The hotel info on tv includes whether the washers and dryers (coin laundry) are in use or available - very convenient so that you don't have to go check yourself. Walking distance to several malls/shopping areas. Very close to Kobe Station, and every train (local, rapid, new rapid) on the JR line stops here. Can store your luggage before/after check-in/check-out, can borrow umbrellas.

Unclear what you can/should do with your room trash if you'd like it taken away/need a new trash bag, but don't want cleaning for the rest of your room. I ended up keeping all my food-related trash in the refrigerator until I checked out.

Location is just within 5 minutes walking from Kobe station. Nice and quiet neighborhood. Not much around, but able to walk to most touristic places. Other stations (Motomachi and Sannomiya) might be closer to the touristic areas. Kobe station is just next to the malls, which are connected to each other.

Location is next to Kobe station, but the other stations (Motomachi and Sannomiya) are closer to the touristic places. One might consider staying at those areas if you don’t want to travel 1-2 stations every time.

This is a lovely hotel conveniently located near the station. The room I stayed in was much larger than average, spotlessly clean and newly furnished. I highly recommend this place, it’s an excellent hotel and if you’re lucky, you might even get a room with a great view!

The only issue I encountered was the lack of a hanger for jackets near the entrance of the room. Instead, I had to walk all the way to the wardrobe at the far end of the room. I’m not sure if this is just part of the room’s design, but my suggestion would be to add a hanger near the door for convenience, so guests don’t have to walk through the room just to hang up their jacket.

Kobe Hotel Juraku was next to the Kobe Crystal Tower wc was so helpful for1st timers in Kobe because it was a landmark wc was easily dentifiable from afar. Rooms were located from the 5th to the 12th.floors. It was also across the street from the Kobe Housing Design Center and a 2- min walk to the Kobe train station. Rstaurant in Lobby offering bfast for about Y1,600. There was a big area for reception, an automated machine for check in and check out , 3 lifts, luggage keep and helpful staff for ?s one may have abt going around. Room 620 was a new, well kept room with hot water both in tub and sink. It had big windows with pull up and pull down blinds which neatly curved when raised. It was quiet and had a full view of the Kobe Crystal Tower and 7-11 Signs for room cleaning / do not disturb were all in magnets. Rooms will be cleaned & towels changed only when requested. Washing / ice vending machines available but I didn't hv a chance to use them. Majority of guests were Japanese.

Only 1 English speaking front staff. Warm thanks to Miss Salvi with a smile. If one had to carry big or 3 bags to the train station, one cannot take the taxi because it's too near. The tea kettle was so close to the wall and tv , I would bump into them. The cord was that short. If y're into watching TV, limited channels all in Japanese.

When walking in for check-in, the staff was super efficient and welcoming. They speak English quite well and everything went very smoothly. The information was very well delivered and clear. The room was very nice, clean, and with a pretty cool view. In the morning, it's very easy to add a breakfast to the plan, and the buffet is very good with lots of variety. There is something for every taste bud. I slept so very well in the bed, I had trouble getting up even though I had big plans. The train station is maybe 3 minutes away, and the hotel is super easy to find. Awesome location and great, professional atmosphere.

The only thing that I can think of is that, for me, personally, Kobe isn't very interesting. I am mostly interested in the old Japan, Kobe is rather contemporary. The Nunobiki ropeway is very cool, though!

The staff were friendly, they had at least one English-fluent staff, it was close to Kobe Station (you can walk over and book tickets within minutes and get on local trains quickly), there are restaurants and shops in the station, there’s a convenience store across the street, the area isn’t super busy, and the breakfast is decent, laundry room convenient, bathroom is nice, they give you two bottled waters every day, allow you to borrow an umbrella, and the rooms and beds are comfortable.

The cleaning staff took the wash cloth I brought from the shower. Would have liked a few more feet of space either in bathroom counter space or in the room.

Stuff was better before than now, as much more caring and cheerful. One time, when I got a better view room, it was not cleaned well. So that the cleaning manager lady came to gave me a special corner room. At that time, noticed that that room wasn't used it for awhile, as found dusty but I didn't complain about it. So these days, sometimes hit or fail situation that is too bad. However this hotel is one of my favorite for many reasons. Won't have time to lists those points now, but will let you know.

It is a very contemporary property. Good location but away from all the noise of Sonomiya (which is just two stops away by local train). The harbour area is easily walkable, good for morning runs or chilling in the evening. Lots of malls and restaurants around. Chinatown is within walking distance too. It is very close to Kobe station and Kobe metro station, which are different from Shin-Kobe station btw. All in all, good place to stay.

The hotel is like 3 mins walking from Kobe station, as well as walkable distance to the port and Kobe port tower. The hotel seems to be quite new and facilities are impeccable, clean, modern, functional and decent size of room in terms of Japanese standard. Breakfast was nice with varieties of food selection, as a guest, you can have free juice in the afternoon as well.

They were really strict about the check in time, we arrived around 2, but was told the check in time was 3, so we had to go to eat first.

Great location, near to the station which is also a stop for special rapid trains. The staff was accommodating in both English and Japanese. They explained everything and answered any questions we had. The staff in the cafe (which is also where the delicious breakfast buffet is served) was also very courteous and helpful. Some of the best staff members I have encountered while traveling. Housekeeping staff when encountered in the hallways were also very polite. Our room was a good size and the TV menu had lots of information (EN/JP) about the facilities and items one could borrow from the front desk. We borrowed a blanket and the staff was again very accommodating and lovely.

Soundproofing could be better as our room neighbors were a bit loud.