The hotel is in the heart of the shopping district .So much to shop and eat around .The room is huge for Japanese standards and so nice .Even a multi plug cables can find in the room .Very clean and the reception staff very nice.Perfect place to stay .Close to Gion 15 min across the bridge The beds are super comfy.

The breakfast was ok.If you stay for more than one night just book one breakfast and the rest of the mornings can eat in nearby bakeries.Unless you like Japanese breakfasts rice miso fish and curry and...

The hotel is very clean. They have free drinks (water, juice, coffee, tea) between 3-9pm. Great location - access to train and bus, shopping like Uniqlo, Zara, OPO, Takashimaya, market, restaurants and tax free stores.

The Front Desk staff although very nice have difficulty in communicating in English. Breakfast is pricey for what is served. Very limited selection for those who wish to have Western type breakfast.

Hotel was in an excellent location. We walked from here to most places. Rooms were clean, modern and quite spacious. Breakfast was a combination of Western and Japanese options. Hotel offered free soft drinks and coffee/tea in the afternoon/early evening. We would stay here again.

Nothing

The room was comfortable with working air conditioning. They had a sliding wall that allows you to block out the light from the windows which I really enjoyed for sleep. There was a small closet by the entrance. Bathroom and shower were fine. Great buffet style breakfast, although last call at 9:30am and they get pretty cleared out past 9am. The front desk staff were very helpful and nice. It is in a great location near restaurants and shopping, and accessible to the different temples and tourist destinations by bus and train. They do room cleaning once every 4 days which we don’t mind and bring fresh towels and take out the trash.

The room was rather small so it was challenging to open suitcases around the beds.

Fantastic location that's right at the shopping district, and very near the popular Nishiki Market. Hotel is easily accessible with numerous bus stops and train stations nearby, as well as convenience stores. Simple bus routes are easy to use, bus stops are nearby. Rooms are comfy and clean, the bathroom has a great shower, tub and 'smart toilet'.

Can get noisy due to this very popular location that's just off the main road. I wish the windows could be opened even if just a bit for fresh air.

Location was amazing. You're steps away from the market/shopping streets but just off set enough that it feels quiet and private. The hotel, staff and breakfast were all amazing. Starbucks a block away (if you need that), check out Koé Donuts (if you're love for donuts is as strong as mine), surrounded by traditional Japanese food, shops and market. I can't say enough about this hotel and location. Everything is at your fingertips. I would stay here again and recommend it to anyone.

Nothing. Everything was great.

The hotel is accessible via train, bus. metro. Walk to : shopping area (Uniqlo next door). Zara, OPO, Takashimaya, Don Quijote. The Nishiki market is 5 minutes away and lots of restaurants close to the hotel. They provide complimentary drinks ( juice, tea coffee, water) between 3 pm to 9 pm.

Difficulty in communicating with front desk staff. They can hardly understand and speak English. Very limited Western type of breakfast, and is not worth the price. No coffee or tea inside the room.

The staff went way above the call of duty. They escorted me to get a taxi after the one which had been called originally,was delayed. They arranged bus bookings for another town when there was a problem with on- line bookings. They found obscure places from just a photo,and suggested different places to try different dietary requirements. Great position for shopping,a nice range of things for breakfast,and a huge room by japanese standards.

Nothing

The location for a first time visitor to Japan was extraordinary. Close to all the sites and staff exceptionally helpful evening taking me out onto the street to show me where to go. Rooms were the best of our stay and facilities were terrific. Highly recommend forwarding any luggage onto you next hotel as they make it so easy and no point lugging bags around.

Nothing - 10 out of 10.

This was the best hotel I stayed in during my Japan trip to multiple cities! The room was larger than other hotels I stayed in, the staff were absolutely fantastic, even helping organising luggage forwarding, and the facilities were great. The best part was the location, right next to many tourist hotspots and easy access to many others. I would stay here again if I come back to Kyoto.