Washing and drying was a breeze, clothes were dried overnight in the dry room/bathroom. Place was clean and room just big enough for 4 with space for packing luggage, would be better if it is bigger and can accommodate 4 single beds instead. Check-in was a breeze, typical of self check-in apartments. Shuttle service to apartment upon arrival, one way only, essential to take this if you have loads of luggage like us. Storage room at ground floor of apartment very good for storing luggage before check-in or after check-out. This is the only self check-in accommodation with such a facility we experienced during our trip. Good selection of restaurants nearby, but some need reservation.

Location is a distance away from Kyoto station. Nearest subway around 10 min walk. Stations have lifts but only at certain exits which could be across the street in opposite direction. Building to check-in at has steps at the entrance, and very small lift, making it difficult to bring luggage along, suggest to have someone do the check-in for the whole group, while the rest wait with the luggage downstairs and take the free mini-van to apartment. Would be good if mini-van is two way.

Loved the location of the apartment, easy to get to places of interest. It had everything we needed and more. Really handy having a washing machine as we hadn't taken lots of clothes with us. The shower doubled up as a drying room - unusual but fun figuring out the instructions on how to use it.

It was strange checking in at a central reservation desk, which was a distance from the accommodation, but it went very smoothly and they did provide a complementary mini bus (one way) to the apartment.

Although location is a little bit far from nearest subway station (min. 10 minutes walk) it is situated in very quiet and nice neighborhood with a lot of very good restaurants close by. Recommended for families with 2 children. Be sure to let them know if you are checking after 8:00 PM to avoid problems. Apartment is super clean and equipped with all you need for several days stay (cooking, washing machine, microwave…). The only “problem “ of the apartment was not possible to open windows and air conditioning was a little to loud. This is why I gave them score 8/10.

Windows not possible to open. Loud A/C

The room is equipped with kitchen and table in case you want to rest at home instead of eating outside. Beds were big size, pretty comfortable. The accommodation even provides you with the traditional Japanese pajamas, such a plus. Wc was in a different room than shower and sink, which makes it easier if you are travelling in big group. In general, the apartment was brand new and cozy.

The accommodation provides you with coffee and water but only for one day, which means if you're staying more than one night nobody is going to bring you some more for the next days. Also, every room has a balcony, but for some reason I don't understand, the doors are locked. Is not only that you cannot enjoy a morning coffee in the terrace, but also, there's no way of ventilating the room, which, given the room is for 4 people, it should be compulsory.

I am super fussy so the fact that this property exceeded my expectations says it all. If I could score more than 5 stars I would certainly do so. They have thought of everything, absolutely everything. I loved that you could dry the washing on the bar in the wet room by setting the temperature outside the door. The staff exceeded our expectations and went above and beyond with their customer service. And they all seemed to have great English-speaking skills.

Nothing could have been better.

The apartments were located in a beautiful and quiet neighborhood very close to the city center so we could walk everywhere and get back to the apartment if needed. The room was clean and the bathroom quite spacious. The shower cabin has functionality to dry your clothes that was very useful.

The only window the apartment has is a door to a balcony that only opens 5 cm because going out to the balcony is forbidden. This makes quite difficult to properly ventilate the room. Also, the kitchen doesn't have enough cookware to be actually usable.

Clean and comfortable hotel room was some basic cooking facilities and a washing machine. We found the location to be great for getting around Kyoto, whilst also being in a quieter residential area.

The balcony door is locked at all times due to an agreement the hotel has with the neighbours. This is a bit annoying as you can't get fresh air into the room or dry laundry outside. However the aircon solved the first issue and the drying functionality in the bathroom dried our clothes in a couple of hours. Just a bit of a shame to have to use electronic appliances unnecessarily.

The hotel was a true gem. An amazing entrance to the hotel that had tasteful decorations. The rooms were incredibly spacious, offering a luxurious sense of room to unwind. Everything in the room functioned flawlessly, which is always a relief when traveling. There was a minor blip where the door seemed unusually heavy, but the staff quickly and politely explained it was due to the room's exceptional airtight design. This ended up being a positive feature, ensuring a peaceful stay. Overall, the hotel impressed with its spacious comfort, reliable functionality, and friendly, helpful staff.

Quiet place! The location is about 10-15 minutes walk to attractions in a more residential area, which I liked. A lot of walking though, would be easier with a bike. Great bathroom with tub, shower, and a separate toilet room which is good for friends traveling together. There was 2 of us, so perfect size. The check in process was easy. Check in right by kyoto station, and then they provide a free shuttle to the room. Staff spoke good English. We also very easily booked a cab to Kyoto station from the phone in the entry. Very convenient.

Couldn't park a bike at the hotel. Couldn't open the balcony door more than a crack. Was only told this upon arrival. Not a huge problem, just something to know.

Instructions provided by Alla on check-in where great. Location was very good, only 15 minutes to the start of the main malls, river and several sights. Great kitchenette and fridge. Also great having the toilet separate from the bathroom and shower. Check-in was done from a place close to the train station, but this was fine as transport was then provided to the apartment.

We were there for 7 nights and the room is not serviced during your stay. This was fine for us as we are tidy and quite independent, but it could be a problem for some people. Washing machine is very small, only OK for light loads.