Friendly and helpful staff front desk. Respectful housekeepers. Comfortable room. About 13 minutes walk from station.

The detergent for washers was "smelly," 6kg for ¥300. Dryers weren't as effective as I wanted it to! (¥100/ 30 mins) Took me almost 3hours for drying!! That's not including the washing 😒 Spent a bit but clothes still moist - unhappy. Could you please change and use nicer smelling detergent? There was instruction that indicated no adding of own detergent!! And have proper drying ventilation for the dryers please? Travellers like us that travel for 21 days, need our clothes smelling nice and pleasant! Thank you.

Great location for the train station (literally 5 minute walk) and the staff were really nice. We were out all day at the F1 so literally it was just somewhere to sleep. The bed was comfortable (even if a little small), the shower pressure was good and the pajamas were a lovely touch. Corner shop attached to the hotel which was extremely useful.

The room was pretty small but we were expecting it and I think this is quite standard in Japan. Being two Europeans with massive suitcases it was a bit of a struggle to find somewhere to put them but it was manageable.

The staff were very polite. The distance between the hotel and transportation was within walking distance. There are many restaurants and convenience stores surrounding the hotel, super convenient! When we did not ask for housekeeping, they brought us fresh towels everyday and hang outside our room, we ended up with 4 bags of fresh towels in the room - we always have fresh towels to use.

Nothing I don’t like about the hotel.

The hotel is a short 5-7 minute walk from Nagoya Station. People may get it confused with the Via Inn Tsubaki-Cho hotel, so make sure you check the signs. This hotel has a Family Mart on the first floor, so it’s convenient for grabbing coffee and snacks during your stay. I like how you can put up “please make up the room” or “no room cleaning” signs. The staff leaves towels and trash bags in a white bag on your door when you don’t need your room cleaned. The staff is friendly and helpful.

Nothing bad to say

Close to train station. Close to many shopping centres and restaurants. Best part are the free drips coffee. Staffs are nice,. Also close to famous noodle restaurant where former Japan prime minister dined. Don’t know the name of the restaurant, but can be found underground shops.

Rooms are a bit small. We are a family of 4 and have to rent two rooms. We like to share one big room together so we can share our experiences at the end of the day outing.

Check-in was very easy and informative for us as American tourists. The location of the hotel is amazing, with Nagoya station just a short walk away. The breakfast was a good deal and our room was very comfortable, with a good amount of space making it a great value stay.

The hotel didn't have many facilities for social interaction or relaxation besides the breakfast cafe.

Very good location, 5mins walk from railway station; LUUP station right down-stair, so much convenient to travel the city with LUUP right from hotel; Very quiet room, good noise insulation Convenient store right down stair, doesn't even need an umbrella when it's raining Reasonable size

Air Con vent was blowing my head, so I need to cover it with some paper sticker.

The location - the inn is situated near the train station and accessible to a lot of commercial establishments, restaurants, and convenience stores. The staff - they were courteous and friendly, very helpful also. The rooms - we were a group of 12 (10 adults and 2 children) and we requested for rooms that were close to each other, and the request was granted. The rooms were kept clean always and the towels and sheets fresh.

-none

Breakfast was ok but since the choices are limited. Bed is comfy and the rooms are clean and the housekeeping staff is attentive. Location was great. A FamilyMart conveniently located in front, which is especially handy, particularly during rainy weather.

Overall staff were helpful, but the older front desk staff during check-in was grumpy.

The hotel is near the train station, so it took us about a 6-minute walk to get to the hotel. Rooms are small which is typical of Japanese-style business hotels. I just found the pillows quite hard. Breakfast was great with a choice of western or Japanese set menu. The hotel staff was very helpful with my inquiries regarding airport transfer.