The hotel was a comfortable stay at a time we were stuck for a place to stay, during the early hours when all trains had stopped. The hotel is Close to the train station, the room was very small but had everything I needed ie a bed and decent shower pressure.

When I first arrived, It felt as though the receptionist tried to fob me off by claiming the hotel was full. This was until I showed her the booking availability on Booking.com. I visited at about 1:30am and it struck me she couldn’t be bothered with the hassle of an English speaking person at that time. I could be wrong but that was my initial thoughts. The check out is early at 11am which wasn’t ideal for me, too early on my opinion.

I traveled with my parents throughout Japan for 21 days. During this time we stayed at 7 different hotels in different areas of Japan. In general, we found all Japanese hotels to an above acceptable standard, and HOTEL MYSTAYS Shin Osaka Conference Center demonstrated this. The rooms in this hotel were smaller than some other hotels we stayed in, but the space was clean, comfortable, and overall workable. The location was within easy walking distance from the train station and the hotel provided umbrellas when it was raining. The staff were friendly, helpful and easily used Google Translate to communicate where required. I enjoyed looking out my window and seeing the Bullet Trains going into the station.

The hotel very minor thing I didn't like was the washing machines in the area of the hotel where smoking was allowed.

It was close to shin osaka station. If coming from the station it is a bit of a walk to the hotel if carrying suitcase. But overall it was a great business hotel. Facilities are all good including the laundry we used them. Also the pillows are good. Had the neck support, memory pillows.

Just did not realised the room we booked was too small for us. It was only 10 sqm. Better to upgrade to a more spacious room for comfort.

It was very well located near 2 different stations. One that let us get to Osaka from Kyoto pretty quickly (Hankyu line).

Rooms were a bit small. Also to all tourists, it seemed they don't have the regular luggage delivery service here. The staff told us it was only for locals, so maybe use a nearby store to send it to the next hotel!

I stay here because this hotel is the venue for the conference that I participated. The signboard of this hotel is easily seen from the main road. We like its location that is near to Shin Osaka station, a convenient store and there is a halal restaurant nearby. The staff are friendly, helpful and communicate well in English. The facilities are sufficient for overseas travellers like us and the free wifi is really awesome.

Everything is okay.

The location is great. The hotel is budget-friendly. Never tried breakfast yet. Also, if you plan to stay here, no need to bring a lot of clothes because there are coin laundry services for 500 yen.

There were some dust at the bedhead. I think the room size is quite small. You can't open your two pieces of luggage at once, but I think this is Japanese hotel standard so no complaint.

I had to reserve hours before arriving in Osaka. Since my plane was delayed and I couldn't catch my shinkansen, the staff kindly waited for me upon my arrival after midnight. Not at all noisy despite being close to the train station. I will stay here on my next trip. Don't forget to reserve your breakfast the night before.

Nothing to say.

Close to the station around 8mins walk.. Just make sure to get the Central Exit of Shin-Osaka Station! It was very hard for me to navigate how to go out of it.

Not the property per se but it would be nice if they could indicate better directions how to find the hotel etc.

The room was cosy and the bed and pillows felt amazing. Fridge worked well and it was a good place to just go and sleep. The hotel's location was great due to it being close to train lines and a bunch of really nice restaurants

To summarise: this hotel is extremely good value, but also extremely good. Apart from being spotlessly clean, the beds were wider than expected and there was plenty of space to "spread out" and relax. The reception staff were efficient and very helpful. The hotel is less than five minutes by foot from the central entrance of Shin Osaka Station and easy to find due to the prominent signage. I can recommend this hotel without reservation.