The hotel is located conveniently next to a 7-11 and has access to a variety of decent food choices and 2 train stations. It is also within walking distance from Dontonbori. The staff are extremely friendly and are capable of English. The in-house breakfast is also nice. Coin laundry machines are also available on premise, and there are several shelves of popular manga next to the washing machines available for hotel guests to borrow.

Taller guests with longer legs may find the bathroom a little cramped. It was perfect for me, though, at 170cm (5ft 6)

The staff is always greeting you and does feel welcoming. Liked the room design. Free coffee machine at the entrance. They also lend out umbrellas during rainy days. Location is pretty convenient and next to the subway.

My biggest issue is the shared wifi is not password protected and it kept disconnecting most of the time. There's a convenience store next to the hotel and there's always a bunch of people smoking over there but it can be avoided by going to the other side of the street.

Excellent location, walkable to Shinsaibashi or Dotonbori. Nagahoribashi metro station is right next to the hotel. Price is a good value for a solo traveller, and room size is decent. The bathroom may be a bit small if you have a large body size, otherwise it is still acceptable. There's a shared coin launderette available on premises but it is always in use, luckily there are coin launderette available within walking distance.

None during my stay.

This is my second time staying at Sarasa Hotel Shinsaibashi and the service is as good as ever (probably even better). The staff are so friendly and patient. My Aunt left our keycard inside our room TWICE and they quickly assisted us in getting it back. They even offered and gave us a second set of keycard in case it happens again. (Shoutout to Yuan! She has been very helpful). Location is very good as well. Located literally a few step away from Nagahoribashi station and Crysta (that connects to Shinsaibashi station and a lot of restaurants and shops). It's also walking distance away from Shinsaibashisuji and Dotonbori.

This is more of a nitpick and I know why they are doing this but.. There are no free amenities and room cleaning is only available if you stay for 8 days and above. I'm not sure if this was the case before but it would be nice it there are free ones at least once. But hey! It's just 150yen at the time of writing.

A great hotel, fantastic value! Good size rooms for Japan, and very clean! Management are great! The hotel is very well situated, with a train station nearby and a walking distance from the famous Dontobori street, where you can get delicious street food. The staff are very helpful. I can highly recommend the manager Yui Kamishita, who was fantastic!! We mistakenly booked the sister hotel in SHIN-OSAKA, however she was able to shift our books at no extra cost! This saved us a lot of time and money! I would recommend the Sinsaibashi hotel in particular (as it's a chain with many branches), as the staff are excellent.

The Hotel stays near metro Sakasuji line and Midosuji line. Overall, it looks great. English-speaking staff. Clean room a little bit small if carry more than 3 languages.

I'm not sure. Is it possible to request a new towel for every day or not? It's my bad that I didn't ask because I'm so tired after I arrive late night at the hotel every day.

This hotel is consumer friendly. They allowed my luggages to be stored for 2 days for free prior to my arrival. My luggages were already in my room when I arrived. They assisted us with transportation issues and even Mr. Nakano assisted with our big luggages boarding the taxi. For the low price they even give free breakfast. The hotel is also near Osaka metro stop. English speaking staff

Nothing

Location is great. Just in front of the station. Near to shopping center and sa meetup location ng mga tours. Super cheap din compared sa ibang hotel. Complete na lahat ng need mo pra sa stay. Free coffee din

unstable internet connection

Satisfied with everything! The location is superb. So many convenìence stores and restaurants nearby. Few mins walk to Dohtonbori area. There is free coffee and currency changer machine in the lobby. Will definitely book again when I revisit Osaka :)

Nothing to dislike :)

The location was great, the employees were very friendly and the breakfast was amazing. Free coffee at the lobby was a nice touch.

The rooms were very small and the Internet connection was not there sometimes.