Great value for money, located literally on a subway station so it's very convenient to go places, I had a single room which was tiny but perfect for a man of my size. Best breakfast out of the 3 star hotels I've been to, very versatile and actually had cheese which in Japan is kinda rare. Very close to great local restaurants and supermarkets. .

The thing that annoys me the most is the fact you can't use the stairs, even for one floor up or down. In times of check in or out, you can wait even 5-10 minutes for an elevator which obviously stops almost at every floor. I was at the highest so you can imagine what a nightmare it could be. I literally timed my in and out of the room because of that. I know it's a thing in hotels in Japan but it's not right.

We loved the quiet neighborhood, the hotel is next to the station so it’s easy to get around the city. The room was also nice with a very nice view of the district. The staff was kind, especially one trainee who helped me find the earrings that I left in the bathroom before checkout!

No tattoos allowed at the spa. I know it’s Japanese culture, but the hotel has many international guests (if not all of them).. I would expect to have a bit of a more open-minded approach.

Very close to train stations, easy to go around. Staff are very helpful. Bed is very comfy. Onsen is a bonus!

Stayed 4N, The room is very small, we dont have option to temporarily store our big luggage in a separate storage room to easily move in such a very small room. We could not make outside local calls from the room (like reservation to restaurants) - ideally, if its a local call (Tokyo area) we should be allowed to make local calls.

This is my second time staying here. I feel safe as a solo female traveler and it’s location it’s great. You’re close enough to shinjuku and train stations but also out of the chaos of the more party centred places.

I had a dress hung up to dry in my bathroom and on cleaning day of my room it appears housekeeping have splashed bleach on my dress by mistake. I wouldn’t let it put me off staying again but it’s unfortunate as it’s ruined the dress.

Onsen is great. Very clean and nice space, I would recommend to anyone. Also shower is nice. Close to station, good if you have luggage.

There is nothing touristic close to the hotel, so we needed to get the train everytime

Right across the road from the station and multiple convenience stores. Great amenities, comfortable bed. The staff were very helpful and pleasant.

Uncomfortable pillows is the only complaint about the hotel. For tourists: The hotel is off the JR Rail, so you can't use the JR pass (you have to use the subway, which costs 180yen each way). You have to transit through Shibuya and Shibjuku Station whenever you use the train. Both train stations are uncomfortably busy. Always. There are not a lot of options for food/entertainment nearby. Though Shinjuku is only a few mins by train/20mins walk.

I was initially a bit sceptical about booking after reading some mixed reviews, but I'm happy to say that my experience exceeded expectations. This hotel offers fantastic value for money, and I think some lower-rated reviews may stem from expecting a 5-star luxury experience at a very affordable price. For the average traveller, this hotel is perfect. It's directly across from a well-connected train station, making it easy to get around. Plus, it’s within walking distance to vibrant neighbourhoods filled with markets, shops, and dining options. The rooms are compact, but they’re on par with other hotels in Tokyo, and they make excellent use of space. Each room is well-equipped with amenities, from complimentary water and tea to toiletries like toothbrushes, razors, hairbands, and combs. Fresh towels and supplies are replenished daily, which I really appreciate. One of the highlights is the on-site onsen—a wonderful addition! The hotel even provides free tattoo cover-up stickers, making it accessible for everyone. Overall, I highly recommend this hotel for those looking for comfort, convenience, and value without the luxury price tag.

Beautifully presented it gave off a luxury vibe without breaking the bank accommodation.

When we checked in although we had all the right documentation we felt judged for our large group of a family checking in. We were made to verify we had paid even upon presenting our receipts. That was not a nice feeling to not be believed and not be ushered in with the usual Japanese hospitality especially after a tired train trip to bring our family there. The rooms also being made to use up space did not accomodate some of the larger members of our party.

This hotel is located in a great location, you can easily buy things at Family Mart, Tomod and Lawson with just a few steps. Opposite is the train station, I took train to everywhere with Google Maps directions. You can go to eat at Matsuya, highly recommend as it’s good, affordable and 24/7. The elevator is super fast, we don’t have to wait so long. The room is quite small but very convenient, it’s so clean that I thought no one used before. And the checkout takes just 1 sec, you just need to put the room card in the box near the reception if you don’t use any extra service (u paid for your booking when check in). Totally love this place.

I think it’s a bit pricey than other but if you can afford or go with family especially having elder (to buy them things or get train/taxi easily), it’s worth experience.

The hotel staff was really nice and willing to help with any questions I had. They would provide new towels etc. pretty frequently. The rooms were small but seemed pretty decent for being in Tokyo. They also had TV's in the room that would display your booking info, what days they were coming to clean you room, and how busy the spa was. The subway was super close and there was a lot of convenience stores close by too.

The bed was pushed against the wall, right next to the window. It was a nice view, but it was level with the curtains on the window and they had some gross lookin stains. So it made me a little uneasy that the dirty curtains were right there when I was sleeping.