This was by far the best hotel we had during our trip. We were relocated to this place due to our previous hotel cancellation, and I was very pleased that we were able to stay in this place. The room was amazing, spacious, and clean, with everything we needed. We had 4 suitcases and had plenty of extra space. The lighting was perfect, the bathroom and the automatic toilet were impeccable, and the view was amazing, even getting a tiny bit of Mount Fuji and Tokyo Tower by the distance, and depending on the room you can also get the Sky Tree. We stayed on the 18th floor, which is part of the premium floors, and it also gave us access to their 24/7 lounge with lots of incredible options of free snacks and drinks, besides the free ice creams we could get with the coins they provided us. The location was perfect, the subway was literally on the underground level of the same building, and the JR station was just across the street. With a Bookoff and 7-11 in the same building, as well as a gym. I would easily stay in this hotel again, can't recommend it enough.

The location was great, the staff were so helpful and friendly. Great access to konbini, train station and local shopping malls. Easy access to laundry services; either do it yourself or send ask staff to do for you for a fee. The elevator waiting area had the most spectacular view of the Skytree.

It’s not a huge thing. But the pillows were so uncomfortable we had to go to ikea to get others or we would never have gotten any sleep.

The location is phenomenal. It's connected to the metro station directly. A major JR station is right next to the hotel too. There are multiple department stores and supermarkets within 5 minutes walk. You can spend a whole day just in the vicinity there. The room is very modern and the bathroom is designed much better than a typical business hotel. The desk is large and is fantastic for work. You would have a clear view of the SkyTree if you have a room facing that direction.

Staff doesn't speak much English, especially considering that it's in Tokyo. The room is a bit small as the desk occupies a disproportionally large area. Taller people may find the bed a bit too short.

The location of the hotel on the Z line train station is really excellent, a little outside the ring one stop away. It is a 5-minute walk from another station, which is really, really convenient. The rooms are a bit crowded but not bad, the cleanliness is fine, they give you a robe and new pajamas and towels every day. There is a really nice lounge for the premium rooms and unlimited ice cream.

Excellent location with easy access to both the JR and Metro trains. Plenty of places to shop and eat. We loved that there was an Airport Limousine bus from Haneda Airport that went directly to Kinshicho Station given the limited airport buses from airport to the hotels nearby. It was great that the guest services area on the lobby floor provided free water, coffee and tea 24hrs.

Outdated unit bathroom style. The closet area was way to narrow and near the door. Really no space for luggage. No business center however, there is a convenience store located on the 1F of the building if you need to copy or printout documents.

I loved everything about this hotel. It is in an excellent location near the Kinshicho station. There are abundant eateries, markets and shops nearby that are never boring. The hotel is in a wonderful building, with two vibrant pubs and cafe, as well as a convenient 711. It is a very cheerful setting such that it made my two months' stay in Tokyo a wonderful experience. I had the wide single, with a large bed as well as a couch; and a lovely view of the city and the train station. I enjoyed watching the sun rise and set each day; and look down at the commuters as they awaited their trains. I also enjoyed watching the trains go by throughout the day. It was a very relaxing scene to see how the world revolves around commuters.

The location is great, close to the Kinshicho stations and shopping areas. Although the room wasn't cleaned they left clean towels and water bottles every day.

The room (single bed) including the bathroom was a bit small. I was a lone traveler but am small/short so it was okay, but if you are tall and big person, it may not feel comfortable. Also there are two elevators but they are so slow.

I loved the location, the hotel building and the pubs, cafes, 711, very convenient. The room was elegant and lovely. The view of the city was wonderful and cheerful. The elevator goes down to the Honzomon subway line entrance, which was welcome during the scorching hot July weather. There is a nice park a block away. And lots to do--eat and shop--near the Kinshicho station area. There were also two very nice grocer/market for those times when you need a break from dining at restaurants.

The location is fantastic, it's across from Kinshicho station, where you can choose JR or Tokyo Metro. The room was small but breakfast buffet was excellent and fun. Compared to the hotels in the center of Tokyo (Ginza/Tokyo station/Shibuya), the cost performance is excellent. Perfect for tourists.

Even though the breakfast quality was good, they served the same items every day. They need to mix things up.

Great location (direct bus from Haneda and train from Narita) Very spacious room and a rare found in Tokyo The room looks bigger than in the photo

Pillow is too soft and thin