Location - although hotel is quite far from Shibuya and Shinjuku, it is easy to get there from Kinshicho station which is about 5-8 mins walk from the hotel. Love the most for its direct access to Mt Fuji and Disneysea. Every morning one of the Fuji express train will stop by Kinshicho train station before going to Shinjuku, saving us the trouble and time for a transfer at Shinjuku. Direct bus to DisneySea takes only 35 mins. Staff is very helpful and very accommodating. Our Japanese apartment room size is just right for our family of 2 adults and 2 teenagers though there is not too much room for luggages. We had 3 large luggages but could only keep two open on the floor beside our bed. Room is extremely clean and the utensils are new.

Streets and environment around the hotel. The corridors outside the rooms are not enclosed so we need to put on our winter wear to just go down to level 1 for our laundry. Bed / mattress is very hard but luckily the comforters make up for it and we were all able to get some good nights sleep. If you do not like/ wish to spread your own futon beds or have sensitive nose, choose the rooms with single beds.

Property was clean and located not too far from a train station (about 5-8 minutes walk). The room was very spacious for Japanese standards and had enough beds for our whole family which was important! They provided plenty of towels and I appreciated the extra features in the kitchen such as paper towels, cling wrap and scissors (which are handy for families!)

The location isn’t near Shibuya or Shinjuku (about 40 mins by train to those areas) but we didn’t mind that too much as we were happy to be in a quieter area. Would have also liked a hotel even closer to a station but if you’re okay to walk a little then it’s ok :)

Super friendly staff the whole time who spoke English well. Helped with recommendations and even some bookings for us. Place was clean, really well laid out making great use of the space. Larger than most accomodation options in Tokyo. Coin operated washer and dryer. Basic cooking facilities perfect for breakfast in the apartment and snacks. Could fully cook if you wish but we found eating out cheap and easy. Full clean is every second day, the off day they still do towels and rubbish which is absolutely fine. Close to station for easy access, plenty of convenience stores, eating places nearby. Would definitely recommend! Note it has Japanese styling influence ie lower than normal (western) beds and seating area if mobility is an issue.

We booked a family suite for a family of 2 adults and 2 children. The location was superb as it was near the train station and also many places for food and shopping. The streets are quite, the hotel was super clean and smells good also. Some of the staff spoke Chinese and was very helpful throughout the stay. The beds are comfortable and the bath area is also spacious for a family. They have big projector that can watch YouTube and Netflix in the room. The price was also a steal for a room like this. If my family comes again, we will surely book this place again.

Nothing. We are very satisfied with the service.

We loved the location! There are three convenience stores within 1 minute walk, train station is within 3 minutes walk and there are grocery stores, shopping malls within 5 minute walk.... forget going to shibuya if u want to shop at Donki, just go to the Kinsincho branch and they pretty much have all that you would shop for without the crowds and the long waiting lines.... would stay here again...

The low japanese style furniture... for middle aged people like me, it's hard to get up from the low bed and dining table.. I did manage though, but western style furniture would have been more comfortable.

Stayed here 1 months as family of four with two kids (4 and 5yr old). The staff is very nice, service-oriented and helpful. The apartment is well equipped and clean. A detailed scheduling of cleaning was given to us on arrival. Lot of practicalities make your stay comfortable, e.g., free tea and skin care products, free rental of board games, pajamas, umbrellas, toaster, etc. There are washing/drying machines on the 1st floor at a reasonable price. The place is well located near many restaurants, transport options, parks, a mall with an indoor playground, convenience stores, etc. A 24/7 supermarket is also very close by walking. Skytree tower, which has an aquarium and another indoor playground, is not far either (one station away or a 25 mins walk).

At first impression, some people might feel the bars in front of the building or surrounding area towards East are a bit dodgy. Please do not be afraid at all about this, it won’t affect at all your stay. We circulated with kids, any time day or night there is no noise or any issues coming from there.

Title: Exceptional Service and Family-Friendly Stay at Mimaru KINSHICHO Our recent 12-day stay at Mimaru KINSHICHO was nothing short of amazing! Traveling with my wife and our infant, we were thrilled with the spacious, apartment-style room—especially for Japan. The hotel provided everything we needed, even a diaper bin, which was a thoughtful touch. This was our fourth trip to Japan, but staying at Mimaru KINSHICHO made it our most enjoyable visit yet. The property is located in a quieter, family-oriented part of Tokyo, yet it’s only a few train stops from all the major attractions, making it the perfect balance of convenience and relaxation. The staff were exceptional—friendly, professional, and always willing to help. What truly set them apart was their service after our stay. We accidentally left a bag at the hotel, and Eoghan from the team went above and beyond, taking public transportation all the way to Narita Airport to return it to us. We were blown away by this level of care and commitment. We can’t wait to return and stay here again. Thank you to everyone at Mimaru KINSHICHO for making our trip so memorable! Highly recommended!

Very close to train station, shops, 24h open huge grocery store. Room was really clean and has a full kitchen, comes with a seating area with a big table. There was slippers for those who would like to use in the room, plenty of amenities, and coin laundry in the first floor.

Beautiful and clean rooms with amazing staff!

The pillows were very uncomfortable and the laundry room in the lobby smelled like smoke die to being next to the smoking room. Also, it appears this location is in a “red light district” of sorts with strip clubs and hourly rental hotels totally surrounding it. The park next door is also the dirtiest we’ve seen in Japan with trash everywhere and cigarettes everywhere. Likely because of being in the red light district.

We had a wonderful stay the rooms were spacious and beautifully designed, providing a perfect blend of comfort and style. What truly made our experience exceptional was the outstanding service from Eoghn. He was incredibly kind and attentive, answering all our inquiries and helping us with everything we needed. His friendly demeanor and willingness to assist made our stay even more enjoyable. I highly recommend Mimaru Hotel for anyone looking for a great place to stay, and be sure to reach out to Eoghn for any assistance during your visit!