Picture frame window with day bed has spectacular views over the Tokyo skyline.

Top end hotels should not have a charge for fridge items - very old school to worry whether someone drinks a coke or not. Rather stock fridge with a couple of items for guests' use and leave more space in the fridge for whatever guests wish to keep cold.

The views, room and amenities were exceptional. Club lounge was very comfortable, staff was very nice and polite. Overall, amazing hotel. Underneath the hotel there are restaurants and shops which is very convinient. A bit distant from centres like Ginza and Shibuya but the views from the hotel are worth it.

Breakfast has many options but it is like a chaos with replacing some of the items take time.

Everything. We had a corner club room. The room was exceptionally comfortable and tastefully decorated. The club food was delicious as was the breakfast served in the restaurant each morning. The hotel was well located to the metro, which made travelling around the city much easier. Will definitely stay again.

Nothing.

Luxury stay, extremely clean and lovely staff

The housekeeping could be more detailed as bedside tables and tables were dusty even when the rooms were serviced.

The Prince Gallery Tokyo Kioicho, a Luxury Collection Hotel, impressed me with its excellent breakfast offerings, luxurious pool, serene onsen, and well-equipped gym. The hotel's impeccable cleanliness and breathtaking views from its high-rise location added to the appeal. Additionally, I loved the stylish and ambient atmosphere throughout the property.

However, I found the breakfast service aloof, with staff rarely offering greetings. The additional charge for onsen facilities for hotel guests was disappointing. The service at the hotel entrance and the quality of dining at the specialty restaurant could have been better.

The room we selected had stunning views of Mount Fuji - when waking up you could see it quite visibly laying in bed. The club lounge inclusion was a worthy perk; there are plenty of things to snack on and we were able to have a great conversation with a fellow traveler. The bathroom tub is in a room overlooking the city and honestly after a long day of walking around it was incredible to lay in the tub and soak my feet while overlooking the city.

If you're going to be going out a lot, the hotel lobby is 36 floors up and the elevators go directly to the lobby and fast. As a person with sensitive ears I didn't expect this to be as bad as it was for me lol. My ears popped and popped pretty forcefully with each ascent/descent of that elevator. This is a first world problem, and says a lot that it's the only thing I didn't like.

The location, the views from the restaurant and bars, the swimming pool on the 30th floor, a great range of small restaurants, supermarkets and coffee shops at ground floor levels, state of the art bath/shower, and the helpful staff, particularly at breakfast.

The automatic and very bright light coming on in the bathroom, when used in the middle of the night! (Plus this is an expensive stay)

The Hotel is excellent, the staff are very efficient and friendly, and I could get an early check-in with no problems. The only little downside for me (with a special diet) is the breakfast which is not served as a buffet but as ala cart menu. but even so, the food is perfect. The subway station is in the basement of the hotel and many restaurants are within 5 minutes of walking distance. The rooms are big, quiet, and spotless clean I fully recommend this hotel in Tokyo.

No buffet for the breakfast, for me with a special diet is a small downside. Even so, the food is great

Excellent location, go check out the restaurants and bars nearby. The overall design of the hotel is top notch! It is everything you can expect from a high standard city hotel.

Breakfast is not so fantastic, quite limited. Better to just have a room without the breakfast and go to the coffee shop at the entrance. I think the control system for the curtains and lights is terrible, needlessly complicated. Very limited amount of water bottles offered in the room, that should not be when you pay so much money for a room.. a welcoming little snack in the room on arrival is also absent and should be standard if you ask me.

This is hands down, one of the best luxury hotels we have ever stayed in across the globe. Excellent quality of rooms, amazing amenities, the hotel smells amazing 24/7, and the list goes on. Within a 5 minute walking distance from the subway that connects you to the entire city. Killer views, high tech rooms and excellent automatic black out shades. We were so sad to leave but would highly recommend the hotel to all family and friends in a heartbeat!

Other than the area around the hotel being quite dead in the evenings, nothing! Excellent hotel.