Spectacular service, very clean, excellent Japanese meals with full explanations for foreign guests, very quiet traditional rooms with modern public areas, traditional Onsen (our room had its own toilet but bathing is public in separate male and female baths (this might seem like a big deal to some but we embraced it as rare opportunity to experience a traditional Japanese Ryokan. Stayed here 2 nights to complete the Hongu loop of the Kumano Kodo in one day (traveling to and from the property is possible using reliable and inexpensive public transportation; it will take a day to get there from Tokyo and another day to return). The staff speak excellent English and I can’t say enough about their professionalism and care for their guest’s comfort.

Nothing. Everything and everyone were excellent.

The Ryokan is so much better than we expected with a very reasonable price. I was staying for my Kumano Kodo dual pilgrim walk together with a friend, and could simply take bus back and forth to where I paused, very convenient location. The hotel has a long history but still kept very clean. The onsen was fantastic, with large pools both indoor and outdoor; also male and female were switched every day at 10pm so you can experience different setup for an overnight stay. Liked the dinner and breakfast: they changed menu for my two-night stay. Hopefully can have more choices on sake and fruit wine. Above average English skill with all super nice local staff. They’re the reason I would definitely choose to stay again next time after all!

The hotel is a great base to explore Kumano Kodo. Location is excellent - at the heart of Kumano Kodo, near Hongu, right on the main bus line, great for hikes. The hotel has very nice Japanese style family rooms, with great views of nature. Dinner (kaiseki - tasting style) was fantastic and very good value for money. Breakfast also rich (you can choose Japanese and western). Bonus - the hotel also has own "onsen" - Japanese hot bath, including two private family rooms and two big open air bath. Using the onsen is included in the room price. Moreover, staff is very helpful, speak solid English and will take you to with a shuttle to a better bust stop for the ride to the Kumano Kodo trek.

Very nice hotel with their own onsen onsite (public and private), which I enjoyed a lot. You can visit both throughout the day (even in the middle of the night). I would definitely recommend to get dinner and breakfast, there was an interesting variety of local and traditional dishes, which were very delicious. The staff was very welcoming and friendly. It's a great hotel I wish I would have spend more than a night in. It exceeded my expectations and I hope I will be back one day!

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Located a short stroll to Yunomine village and staff were very helpful, onsite Onsen very hot and real, sulphur smell and all, definitely straight out of the earth.

Didn’t realise cash was only payment method until til was told in the morning, ATM down the road but doesn’t open til 10am so not good if you want to get away early like we did.

The place is very nice, and the hotel offers a ride to the bus stop. In this area of Japan and around Hongu, bus is the main way for you to reach different trails. Food is fantastic. Stuff are very helpful and communicate well.

None.

Absolutely amazing onsen hotel, great location, friendly staff, we also enjoyed the kaiseki dinner so much that we ordered it again. Same with the traditional breakfast. It doesn't get any more authentically Japanese than this, anywhere you go, quintessentially Japanese!

The staff were so helpful and nice! It is a great way to experience Japanese Ryokan after staying Minshuku during the hike. Amazing Kaiseki foods and great Japanese style breakfast. 5min short walk to the center of Yunomine onsen.

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Comfortable, a very good place to rest especially after a hike. I will stay here again. All the staff are friendly and very helpful! Special shout out to Thiri Win! You were superb! 👍🏻

Na

Exceptional staff were polite and helpful. All the staff spoke excellent English. Onsen was large and clean.

Futons beds a bit hard for my liking