Service: Before our stay we had various requests of the hotel and they responded quickly and were very willing to assist. During our stay, all the staff were proactive and were polite and helpful. There was good security and the hotel was well staffed. All the staff were very helpful and in particular Shailesh who helped to store our luggage for a night. Thank you! Location: Excellent location 7 mins walk from the train station. This is the red line that comes straight from the airport and the hotel is 1 station away from the dubai mall station Room: Spotlessly clean and very spacious. The 2 room apartment had a full kitchen with a large fridge, 3 WCs and 2 showers, washer and separate dryer. Breakfast: Surprised at the variety and spread of the breakfast. There was a good selection of dishes and there were omelets that were made to order. The croissant was very good. There was even freshly squeezed juice-the selection changed each morning. In order to shorten breakfast queues, two breakfast locations are available.

Very polite and friendly staff. The room was large and comfortable, but a little bit oldfashioned. Room had a nice view on Sheikh Zayed road and it was nice to watch from the balcony after sunset. Room cleaning was good and performed several times a day. Breakfast was good with several sidedishes for choice. Location of the hotel was good.

There is quite an issue with lifts, sometimes we were waiting for 3 to 5 minutes to catch the lift. Hall for breakfast is very small you really need to sit very close to the other table. The pool on the roof was very small no chance to swim properly. The interiors looks oldfashioned and could be refreshed to my personal opinion.

Good location, near metro station which made navigating the city easier. Every staff member I encountered was welcoming and happy to help. The entire hotel was beautifully clean. I enjoyed breakfast each day, plenty of choices, I used the rooftop bar and restaurant a couple of times, the food was good and there was a good atmosphere.

I honestly can't think of anything, I had wondered if being by such a major highway might mean traffic noise but there was none at all.

We are glad we chose Four Points by Sheraton for a first timer coming in Dubai, the staff (Mr. Thamer and Ms. Ashley) are very friendly and accomodating they even gave us early check-in and late check-out without addtl cost. Mr. Sanjay make sure our room (1112) is very clean and comfortable after a days of touring Dubai/Abu dhabi. Breakfast was amazing, wonderfull staff. Thank you as well Booking.com for making our stay memorable🤗

No slippers We are used to hotels we are staying having slippers available, but not a big deal😁

Room was stylish and comfortable. With great location. And breakfast was good enough.

At the reception desk takes it takes almost long to check in. I asked for higher floors but gived 5th floor. Above all i wanted pay by cash (my money was in USD) but insist i should pay in AED. Even I asked the front desk to put the USD as deposit and then later i will exchange and pay... But the man in front desk asked me to go to money exchange nearby and change the USD to AED and pay him first and then go to my room!!! While i was tired and just arrived from my flight to your hotel , doing so was unpleasant and buttering, and unprofessional. Previous times i was some other hotels nearby and they dident ask so. In addition they gaved me very good room and view to make some good memeory....

Very good location, between two recommended Metro stations ( Financial Center and Emirates Towers). Lots of helpful staff ready to help with everything always with a smile. Several bottles of water left daily complimentary. WiFi is top quality and stable The restaurant Pascal is one of the best in Dubai and also has a very good Indian Restaurant, Sports Bar and Rooftop Bar. One of my top choices in Dubai, will definitely return.

Some minor issues easily solved: Bath towels are very small and shower not very good pressure. Lifts are busy on rush hours and take long time.

it's not my first experience with them..but every time i stayed there , They still maintain the level of comfort they provide for accommodation and that's what I like.

nothing at all.. but I I would like to note the interest in the service of perfuming the corridors of the floors.

Staff was extremely helpful especially Kelly at the front desk and Sanji in housekeeping. Location is convenient (walkable) to the subway system and Future Museum - it also has a 5 star Indian restaurant on the mezzanine level. Room was spacious. I did not use the shuttle bus service to the mall or beach but was provided with instructions on its availability

Front of hotel for obtaining car services is terrible. Since there is limited space there is a lot of pressure to get vehicles moving which can be a challenge when paying taxi services, getting luggage in or out of cars, or simply talking to drivers to explain where you’re going Staff at buffet appeared overwhelmed they were very nice but I think staffing levels to diners was not sufficient. Once I was seated there was limited to no contact unless I initiated

Staff and customer service were excellent. The selection and quality of breakfast options were good with fresh squeezed fruit juices and eggs made to order. The selection of gym equipment was also really good for a hotel gym, but I would suggest more dumbbells and free weights.

Everything was good for the most part. Only disappointment was one evening I asked room service to bring me a corkscrew and it never came. I don't know if its because they didn't have one, or because it wasn't a chargeable request. Either way, they could have let me know they weren't going to bring one. Also, the lifts seemed to run a bit slow.

comfort, cleanliness and staff, I want to specially thank Ambar at the reception, Aiza from the ground floor Restaurent and the Filipino supervisor on breakfast I forgot his name.

nothing