Some of the staff were very kind and friendly, helping taking pictures and so on. The food was lovely just not enough portion. Room as clean bed was very comfortable.

Staff were to worried about making payments and leaving a card with them as if I was not a costumer that already paid up front and give all my documents to them. There was not going to be a way for me to leave the property without paying for things. So that make me uncomfortable. As after having my dinner they were rushing me to pay. No one helped me with my luggage at the end.

The rooftop pool, bar, lounge and restaurant all amazing with fantastic views of the lake. The entire indoor area has floor to ceiling doors and windows making for an all around view of the lake. Loved the lobby and courtyard. Booked a lakeview room which had a great view, was very spacious and comfortable. The entire hotel including rooms have nice modern design with great lighting. Close proximy to the lake promanade and easy walking distance to ferry service and city of Como for shopping and dining.

I cant really think of anything I didn't like.

Hotel location was nice very cozy comfy atmosphere clean good breakfast nice loft suit room clean Although nothing was replaced from the cotton or any soap

As Hilton member I ask for a late check out but they didn't give even one hour no shuttle to the City It would be nice if they provided the taxi price from the hotel was double the price Nothing was given to my kids as treats as new year eve celebrate as we book in a satin restaurant no kids celebrated at all some candy or ice cream nothing was there

room was great, the staff at reception were very, very polite and helpfu , the parking was perfect. Parking was very important to us. The gym was great as well, we were able to have a couple decent workouts, actually more than great, had a lot of equipment

The only thing we didn’t like was the food. It was okay but didn’t really justify the price.

Accessibility for wheelchair user

The accessible bathroom was poorly designed. Shower taps looked good but not easy to turn - you have to dry your hands to turn them! Door into shower very narrow

Good size rooms with a lot of space and comfortable bed. Amazing views of the lake especially from the roof terrace which includes heated pool and jacuzzi. Really helpful staff on the front desk. Good facilities in the room which had most things. Close to bus stops or walk along lake to get to Como.

Spa facilities had to pay extra which was dissapointing as already paid a higher price for a exceptional hotel so expect the use of facilities to be included. Ran out of facial tissues. The coffee machine was not plugged in so had to move it. Complimentry biscuits would be nice.

Great location, staff, fantastic pool and the best views

Nothing

+ Modern, high quality hotel which was an absolute pleasure to stay in. + World-class breakfast + Great restaurant with room service + Super fast and stable internet, with options for ethernet connections (two) in the room.

- Temperature was regulated in the room "per italian law", according to the staff during check-out. I found the room to be a bit chilly, and was unable to make it pleasantly warm even with the heater cranked all the way on high. - Location isn't ideal if you're looking for walking distance to Como central.

Location was perfect. Basically walk out of the hotel, over the road, down to the lake and follow the lake round to Como centre. It's just a 20 minute walk. Breakfast was great. So much selection to chose from. I chose a room with lake views and it was stunning. The room was comfortable, spacious and clean. The room was perfect. If you want comfort, clean and rooftop swimming pool with lake views then the Hilton is the place to stay. The staff were lovely and helpful. There's no bad word to say about it.

Pillows wasn't that great. My pillows were abit flat. TV channels wasn't great. Could do done with sky sports. It would of been good to of had the football on whilst I get ready to go out but that's me being a massive football fan.

The hotel has an incredibly welcoming staff, modern facilities, and an excellent location. Our experience was made even more special by the extra attention we received once the staff found out it was my wife's birthday. If you appreciate modern design, you will absolutely adore this hotel.

The rooms were a bit small, which was a bit disappointing. Although the breakfast was decent, there is definitely room for improvement. Additionally, the coffee did not meet the high standards expected in Italy. Upon entering the hotel, there was a noticeable smell of chlorine. It was unclear whether this was due to cleaning materials or from the swimming pool.