The hotel is perfectly situated in the middle of Vang Vieng making it possible to walk to all local locations. The front desk staff is outstandingly friendly and helpful, seeing to all your needs. The rooms are very large and clean. The bed is on the hard side but the pillows are very soft. Linen is clean and soft. AC works perfectly. The bathroom is large. The shower gets plenty of hot water but water pressure is mediocre but acceptable. The flat screen TV is tiny but the WiFi is ripping fast.. The breakfast buffet which is included with the daily room rate is nice but they cannot keep up with the Chinese tours that consume everything as soon as the doors open. Thank God the staff looked after us personally since we were the only people in the entire hotel who respected them enough to leave a tip. We can recommend this hotel as a consideration for staying in Vang Vieng.

The room soundproofing is non existent and you hear all doors slam and loudmouth tourists all night. The 6th floor rooftop patio was headquarters for a backpacking all night party that pissed off the entire 6th floor. We all ripped the front desk the next morning and the hotel put a quick end to that every night afterwards

The rooms were really large and spacious. We had reservations about coming as there was a negative review left prior to our arrival. However, our stay was pleasant and the staff were lovely. My partner fell Ill with food poisoning (from an outside restaurant), and staff even offered to take him to the hospital and allowed me to take some drinks and food up to the room for him.

The only criticism is that the beds are a little hard.

It's a nice clean modern hotel with good hot showers. We stayed 1 night and really enjoyed our stay. Next time we will stay longer.

Nothing not to like

Excellent breakfast, comfy beds, clean rooms and great customer service.

Absolutely nothing.

Very clean and well maintained. Had a decent breakfast. Overall, it was a good stay.

I have no complaints

Nice location. Great size rooms and staff helpful

NA

The room was all ok, as booked.

Despite the fact that the website shows that the hotel is having a restaurant, it appeared the hotel does not serve lunch or dinner. Really disappointing. We booked a hotel shuttle from the Railway station to the hotel. When we arrived at the railway station on time, there was no hotel shuttle. we waited half an hour, and then decided to take a tuk-tuk to the hotel. On arrival at the hotel, the staff mentioned that they forgot to send the shuttle!! Reception staff not English speaking. Finally a staff by the name if Linda arrived and assisted to get things going, including hotel shuttle from hotel to the railway station on the 16th

It was clean

Staff couldn’t speak English properly. Internet was really poor Air conditioning was really loud in the room

Breakfast could have a bit more variety but was other wise excellent

Reception that doesn’t smile when you arrive and not speaking any English. We asked if they had a baby cot for a our 3 year old (since it’s a 4 star hotel) and they offered to put a blanket on the floor for our son to sleep on the floor. We were asking for a mattress to put for him at least and they were insisting that we have to pay. So they charged us for a floor mattress. The cleaning is done just with broom and a cloth after, so of course there were hair from previous guests. The pool is in the parking, so it’s really not inviting as there are constantly people, drivers come and go. Under our window they put some tables so groups of people would hang out right next to our room disturbing our rest time. The area is very dirty as it’s the entire city.