The hotel have limited parking space, some got covered roof , very convenient Luckily we came in not in peak periods to get the car park lot. The Coway Water Filter Machine at each floor is provided convenient us to refill the water if needed.

The pillow of the hotel not that comfortable, too soft. The toilet space is limited a bit , will hard a bit to move around.

Everything - from the ample parking space to the service and the rooms. It’s my second time staying here between a span of two weeks. Noise: It can be noisy for some when people are walking back to their rooms or upstairs move things around their room or when the nearby mosque prayers start in the early morning hours. Room: The blinds are not black out but since I’m a light sleeper and need absolute dark and silence, I bring my ear plugs and eye mask everywhere so I’m alright. Bathroom: Read some reviews and came prepared twice- brought my own hand soap and soap bar and hairdryer since I like my own. A bit over the top but we brought detergent to clean the cups as well. Hotel provides body wash and shampoo. Water: There is a water dispenser by the elevator on each floor. Super convenient! Location: We walked less than 10 mins to the next street to Q for the Siam Road char kuey teow but if you walked further you’ll be in the foodie area.

Dusty areas, especially the top bit (shelf) of the ‘cloths rack’ - i had to wipe it down three times. Blood stains on bedsheet is a no-no and again I tend to bring extra cloth to lie on so it doesn’t bother me overly much except it looked kinda..fresh-ish yuck.

The staff helping to check us in, George, was really friendly and helpful, knowledgeable and informative to things to do, eat or drink and history of Penang. He was also helpful in getting guests to park their cars. All other staff were also friendly, polite and professional. Hotel is modern and foyer, although not big, has an airy comfy feel to it. Location is great for food and getting around Penang in general. The pillows were really comfortable. Can you provide the make and type of pillows used in the room ? :-)

Room and toilet are far smaller than expected and in the photos, especially for 2 people sharing a room. Can be a bit noisy from other guests moving around outside

The car park is available on-site. There is a vending machine in the parking lot. Check-in was smooth. The air cond in the lobby was cold and I really liked it because the outside was really hot. The staff was friendly. The hotel is very clean. Water filters are provided on every floor. The water pressure and heater were very good. The bed is comfortable. The room was very clean. Air cond is cold. The hotel is still very new and kept clean. I hope they will maintain and continue to keep it that way. Overall, i highly recommend this hotel.

There are no shops/food available nearby OR maybe I am not aware. The room was a bit smelly perhaps coming from the toilet but it didn't bother me much after opening the window to let fresh air in and put in an air freshener. Only 2 pillows were provided. Would be great if they could provide additional pillows. But their bed and pillows are very comfortable and clean. The room and toilet are a bit small but it's alright since I don't spend much time in the room. The soundproofing was bad as I could hear people talking outside and sounds from the other rooms.

Very nice hotel. Fancy building. Water station on the 1st floor. Good air conditioning.

Slightly far out of the main action of George Town but still walkable

Environment surrounding the hotel is confortable and bright. Not a big room, but overall is clean and tidy. I like the shower much! Hahaha..water "power" were so strong! And we did enjoy those movie provided from the hotel.. Nice experience!

Non Just didnt see any decoration for my friend's birthday, a little disappointed, been told customer service from Booking.com, maybe some miscommunication from our conversation, but is ok. Small matter. The room and everything are still great!😍😍😍

Accessibility thru using Grab App to reach a certain place and order food. Prompt housekeeping and pleasant staff. Penang Tourism pamphlets are ready as guides on where best to go. Love the Netflix availability and that is thumbs for me. Thanks.

No fridge in the room. I like the common area but would have been best if the cafeteria or restaurant is ready to serve however it is not available. The food we bought is secured and placed in the common fridge with a lock which is great. No room for 3-4 pieces of luggage. Be creative to maximize the space.

I liked the room and the staffs attitude, and the fact that they cleaned up our room daily. Design was sleek and modern, very nice, and WIFI was pretty good. Will consider coming back here again if visiting Penang

The Aircon had some sort of timer which turned on and off and netflix had too many ppl using we couldn't use, as well as not providing shavers

It’s a sustainable property, water dispenser is provided to ensure free flow of water refill which is extremely important given Penang’s hot weather

Suggested that the space for ironing can equipped with some lights cos it’s dimmed.

The staff were friendly and very pleasant. We had requested for an early check in due to a work call and we managed to get an early check in. The place is very cosy and clean.

We had a late night but was woken up early due to the housekeeping speaking loudly and loud music as they were cleaning the next room.