Excellent hotel especially for families. We spent a week here and we didnt leave the hotel to tour Mauritius but we were never bored so no regrets. Staff are all great, friendly & welcoming. Plenty of options at breakfast and dinner. The themed restaurants are also great. The food hut on the beach (Tabaj) also offers lunch time options and tea and pancakes from 3:30pm (if you arent on all inclusive you have to pay for tea). The beach was okay. The water wasn't as clear as I expected. It’s a bit muddy in places but it wasn’t terrible. If you plan on training for a triathlon the ocean isnt for you; quite shallow which we found to be perfect with our 2 little ones. Water activities offered at the resort free of charge; paddle boats, glass bottom boat, snorkeling. BBQ at Gran Zil is a must!

Location, cleanliness, service entertainment. The staff all round topnotch. A special shout out to the team at KotNou their signature Mauratian restaurant. Mohun Kuipy Noorina and Chef Faresh made our last night truly memorable. A not to be missed restaurant . Big John, a local our co-ordinator was also very helpful with information. We did book a jet boat trip with him but did not work out due to weather conditions.

Having to walk upto to reception to get our own water as well as tea coffee daily. A basic necessity for any room which any hotel/ resort should provide as part of basic housekeeping service

The hotel is absolutely unique, it offers a very authentic room and facilities in general, I like the way they support sustainable lifestyle (by excluding any one time use products in general). Animation team was so friendly and helpful, the aqua gym was so much fun and the bike tour was absolutely amazing! Guys are putting so much effort in their job! I was very happy with the service of the guest relation team (next to the restaurants, girls who were helping to arrange the bookings), most of the time I was dealing with Elvina and she was so lovely and friendly all the time! I really like that all inclusive package is offering a big variety of a-la- cartel restaurants and all of them are unique in their own way, all offer different and tasty cuisines Despite it’s a family oriented hotel, I think it’s a great place also for couples and adults only!

There were some minor misunderstandings (could occur absolutely everywhere), but they were all immediately fixed by public relations. I was very impressed by the job of receptionists and public relations team!

The staff is incredibly friendly and welcoming, ensuring that every guest feels at home. The daily housekeeping kept everything spotless, and the food and drinks were excellent. A special mention goes to the Indian restaurant—an exceptional dining experience that should not be missed. We also loved the complimentary snorkeling trip and kayaking—during the snorkeling excursion, we were lucky enough to spot a sea turtle! The pool offers breathtaking views, making it the perfect spot to relax & if you have a late flight as we did you can still use the facilities they offer and you can also book a shower room before you leave free of charge. A standout part of our experience was Lesley, the best waiter ever! He made sure our glasses were always full while we were on the beach and brought such a warm and sociable energy to everyone around. If you visit, make sure you get served by Lesley on the beach—you won’t regret it! Lesley, if you see this, thank you for making our vacation in Mauritius unforgettable!

While the beach looks beautiful, the water has some muddy areas, which can be a bit unpleasant. Also, while the rooms are very clean, they could use some renovations as they feel a bit outdated.

for a resort it felt very spacious- you could choose to be as involved or not involved as you liked. the different restaurants all served excellent food the island they own opposite where you can go for lunch is fantastic.

the bed was incredibly hard and was uncomfortable to sleep in. some of the staff were rude and really grumpy- it didn’t fit with the fabulousness of the hotel. restaurants were very booked- we could only eat early every night and couldn’t get into one of the restaurants- advance notice to book should be given to guests!

The food was exceptional with plenty to choose from. The staff were friendly and very helpful. During a cyclone they delivered our meals to the room, all in recycled containers.

The hairdryer wasn’t very powerful and had an extremely short lead.

This place is absolutely stunning and perfect for families. It has everything you could ever need, with so many activities for all ages. One of the best things about it is the staff—they’re absolutely brilliant. They’re so full of energy and genuinely create the vibe of the place. You don’t feel like they’re working; it’s like they’re just having fun, and that energy is so infectious. The aqua sports team is amazing, and the kids’ club is fantastic. You can drop your kids off for the day, and they’ll love every minute of it. It’s the perfect setup for families, and you can really relax knowing the kids are having such a great time. The food is delicious, with so much choice.. The spa is incredible, and everything about the hotel is so well thought out. We loved every moment and couldn’t fault a single thing. It’s an absolute 10/10—if I could give it more, I would!

If I had to mention one small downside, it’s that the variety can feel a bit overwhelming, but I imagine that’s a huge bonus for others

We loved our stay at Zilwa with our family of three - including our 7month old. We aren't the usual resort guests but found the experience to be pleasant a one! The pools and beaches are the real attraction of the resort but they are spread out over a large area so never too crowded which we really liked. The staff are very accommodating and the hospitality is second to none. The rooms were modern & spacious and cleaned daily. All in all happy guests!

We were fortunate enough to stay at both Zilwa & the Ravenala, both hotels provided the same negative point - the fairly backwards restaurant booking system. On arrival, we were told that the majority of the restaurants were fully booked and that we could only make use of the buffet restaurant. We had to push hard to get the ones that we wanted and did miss out on a few. It seemed to be the talk among guests, everyone equally confused by the system. If you are boasting many restaurants, guests staying 6+ nights should be able to book them.

We liked a lot the resort because his strategic position with an amazing view like a paint . Super renewed and well maintained location. With a lot of people who work a lot to give this experience at maximum. Shout out to the guest house experience and boat house experience to let us give the chance to try everything is a few time :). Also the rest of the employees:) always kind.

Unfortunately as Italian travellers, we know how much we love the sea and here is not the greatest. But they offer a lot of activities to enjoy the sea in another way. Better having a room not at the ground floor as you might have small visitors in the room :P . But apart from that everything was fixed super quickly so applause to the management.

Food was nice Staff at boat bar were very good and welcoming Pancakes at stack bar Free water sports

Staff rude, never smiled or made you feel welcome. (Except boat bar) managers were shouting at staff in front of guests. Pillows not very good so didn’t sleep well. Cats attacked us every time we walked past and made us bleed. Kids petrified of them in end No mini disco for kids Evening entertainment really poor Some group of guests seemed to get treated better than some. There was one party where they had beer pong out on for them, had a disco put on and had exclusivity of island for the day. Birds just eat off buffet and staff just watched