The hotel was super nice. The pool area is like in the pictures if not even nicer. The pool temperature was cool - the best way to cool of from the heat. We also had some drinks & a dinner at the pool - both really yummy. Our room was on the lowest level behind the pool area. Due to the arrangement of the plants it was not noisy at all (just if people were chatting while passing our room, but this would be the case for any room). The AC worked well and the beds were very comfy. The bathroom was spacey and the tiles in the shower really beautiful. The breakfast was super delicious. Various forms of eggs - sunny side up, omelet- bread, sweets, cereals, great selection of fresh fruits, juices, coffee, tea,… and very sweet and accomodating staff at the breakfast place. There are lovely tour guides in the lobby which do not approach you but will book a tour for you, if you wish. We did the Akumal snorkeling (with turtles) and cenotes tour, which we can highly recommend. En plus there is secure parking included. The parking space is right next to the hotel. They have a small gym which works well, if it‘s less than 4 people in there. Lots of supermarkets, restaurants and bars are to be found in walking distance. As well as the beach.

Friday to Saturday they had a little pool party untill 1 am, which was a little louder and turned ob the pool music at 7 am again. It didn‘t bother us too much but just letting you know.

nice room, very cool pool area, nice breakfast, service was fine

Warning that they take a copy of your credit card with a copy machine for diposit which is totally unsafy and probably illigal.

Beautiful property, excellent pool area. Surprisingly well priced bar at the pool. Beautiful room, we had the junior suite with balcony. Barely any noise from inside the hotel, which was a first for our stay in Mexico. Friendly staff, helped with our special request to connect the TV in our room to internet so we could watch Netflix.

If your room is facing Av Constituyentes then expect loud traffic noise in your room starting from around 6-7AM each morning.

Staff were friendly, polite, and helpful. Ground floor oom was clean and tidy with a comfortable bed.

Room was basic with a lack of storage space for clothes etc. We didnt spend much time in the room but it would have been nice to have more than just a basic TV which showed one English-speaking channel (bbc news). Ground floor room had window looking out over a walkway and pool area so privacy was lacking or blinds remained closed so had no natural light.

Cosy hotel just outside the Main Street but still minutes away on foot to the beach and main shopping area Fairly quiet at night apart from the night bar but doesn’t go past 11pm Beds are comfortable and the rooms are spacious Great breakfast with hot food Staff was really friendly and helpful throughout Tour desk in reception area was really handy as they can help you plan excursions Pool area was a plus

Air conditioning was a bit loud

- Excellent location - Beautiful pool & bar - Nice, spacy rooms + nice bathroom - Quiet (and close to 5th avenue) - Nice breakfast

- No elevators (no problem for us but maybe when you’re older) + staff didn’t help people with their luggage - Kinda pricey - We booked a taxi via the hotel, which turned out to be double the price of booking a normal taxi. Kinda felt ripped off unfortunately. But overall: nothing wrong with the hotel! Would def go again.

comfort, hotel condition is good

it’s very small and there’s little space (at the pool, at the breakfast restaurant)

Excellent hotel. Perfect position close to main road full of restaurants and shops. The breakfast was really good with different options every day. Room was large and very clean. Only inconvenience was that the room was very humid probably because it was facing the swimming pool area. Overall we were very satisfied

breakfast served was excellent the staff was friendly and helpful. The hotel arranged taxis services for us and helped us with tours. The hotel was walking distance to shops and restaurants.

nothing

This was my third stay. The folks at the front desk are very good. The breakfast crew needs some improvement. The cooks need some improvement. They only speak Spanish. So, every morning is a challenge. It can wear one down during an extended stay. The bartenders at the pool bar tend to enter into conversations leading to ignoring the needs of their customers. However, they perk up when there are young ladies they find attractive.

Being ignored by the bartender.